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Zen Computer Systems Sdn Bhd
Cyberjaya, Selangor, Malaysia
Working closely with the sales team on proposals and strategies for businesses
Attending meetings with business development managers and acting as a technical experts
Putting together business cases for sales teams and support their proposals
Working closely and collaboratively with customers to devise effective solutions
Ensuring the company’s product can deliver on the customer’s requirements
Drive simple solution sales by understanding clients’ technical needs, translating identified needs into product bill of materials, support SLA and proposal write up
Defines scope, plans, and deliverables for assigned basic projects.
Craft initial bill of material / configuration for fulfilment, partial and simple solution. Identify the suitable model to be proposed based on capacity, features and client IT environment needs
Generate proposal based on standard template with custom write up to address specific client needs (product and services)
Drawing of solution diagram...
05 Oct, 2020
Contract
Working closely with the sales team on proposals and strategies for businesses
Attending meetings with business development managers and acting as a technical experts
Putting together business cases for sales teams and support their proposals
Working closely and collaboratively with customers to devise effective solutions
Ensuring the company’s product can deliver on the customer’s requirements
Drive simple solution sales by understanding clients’ technical needs, translating identified needs into product bill of materials, support SLA and proposal write up
Defines scope, plans, and deliverables for assigned basic projects.
Craft initial bill of material / configuration for fulfilment, partial and simple solution. Identify the suitable model to be proposed based on capacity, features and client IT environment needs
Generate proposal based on standard template with custom write up to address specific client needs (product and services)
Drawing of solution diagram...
EMCO EXECUTIVES SDN BHD
Cyberjaya, Selangor, Malaysia
Position Summary:
A Customer Service Executive is to handle all incoming inquiries on products, technologies, programs, policies and services. They are able to handle inquiries via all media channels both inbound, chat and email tickets.
Duties and Responsibilities:
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Information and analyzing customer needs
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming Calls / Chats
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools...
05 Oct, 2020
Full time
Position Summary:
A Customer Service Executive is to handle all incoming inquiries on products, technologies, programs, policies and services. They are able to handle inquiries via all media channels both inbound, chat and email tickets.
Duties and Responsibilities:
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Information and analyzing customer needs
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming Calls / Chats
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools...
Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd
Cyberjaya, Selangor, Malaysia
Job Description:
Provide an efficient customer service over the phone by reaching out to the policyholders and agents to keep them informed on their premium status.
Ensure the team successfully completes the task assigned and assist in generating maximum revenue via premium collection.
Perform servicing calls to reach out to customers to inform on pending premiums and encourage payment for continued coverage.
Manage customers' expectations and follow up diligently.
Other related tasks as and when is needed.
05 Oct, 2020
Full time
Job Description:
Provide an efficient customer service over the phone by reaching out to the policyholders and agents to keep them informed on their premium status.
Ensure the team successfully completes the task assigned and assist in generating maximum revenue via premium collection.
Perform servicing calls to reach out to customers to inform on pending premiums and encourage payment for continued coverage.
Manage customers' expectations and follow up diligently.
Other related tasks as and when is needed.
Zen Computer Systems Sdn Bhd
ZEN Computer Systems Sdn Bhd, Persiaran Flora, Cyberjaya, Selangor, Malaysia
Develop comprehensive sales plans and strategies to achieve revenue targets
Generate active leads from new and existing clients (Government, GLC, Corporate sectors)
Cultivate good working relationship with customers to ensure high satisfaction level and repeat sales
Represent ZEN with the highest degree of professionalism and integrity
Develop company's marketing strategy and implementing it
Involve in company's publicity events such as seminars and exhibitions
To handle tender, bid or proposal
Achieve sales target given
28 Sep, 2020
Full time
Develop comprehensive sales plans and strategies to achieve revenue targets
Generate active leads from new and existing clients (Government, GLC, Corporate sectors)
Cultivate good working relationship with customers to ensure high satisfaction level and repeat sales
Represent ZEN with the highest degree of professionalism and integrity
Develop company's marketing strategy and implementing it
Involve in company's publicity events such as seminars and exhibitions
To handle tender, bid or proposal
Achieve sales target given
EMCO EXECUTIVES SDN BHD
Cyberjaya, Selangor, Malaysia
Plan, prepare and manage our day-to-day cargo/shipment movements based on the contracted shipment period and arrange shipments based on the agreed terms.
Obtain quotations and shipment schedule from our freight forwarders.
Coordinates with Sales and Accounts Team for shipment planning.
Ensure all Shipping Instructions and Permits have been obtained before shipment.
Update our international suppliers and customers on the shipment planning.
Ensure all Sales Contract and Purchase Orders are sent out in a timely manner.
Preparation of export documents based on the different payment modes (DP/ LC)
Maintaining and generating our order summary report and ensure all shipping schedules are updated (Daily updates on shipment ETD / ETA)
General Admin which includes filing of shipment documents
Due to the complexity and high value of our shipments, you will be required to work as part of a hardworking team and be able to work flexible hours (due to the time difference) as...
13 Jul, 2020
Full time
Plan, prepare and manage our day-to-day cargo/shipment movements based on the contracted shipment period and arrange shipments based on the agreed terms.
Obtain quotations and shipment schedule from our freight forwarders.
Coordinates with Sales and Accounts Team for shipment planning.
Ensure all Shipping Instructions and Permits have been obtained before shipment.
Update our international suppliers and customers on the shipment planning.
Ensure all Sales Contract and Purchase Orders are sent out in a timely manner.
Preparation of export documents based on the different payment modes (DP/ LC)
Maintaining and generating our order summary report and ensure all shipping schedules are updated (Daily updates on shipment ETD / ETA)
General Admin which includes filing of shipment documents
Due to the complexity and high value of our shipments, you will be required to work as part of a hardworking team and be able to work flexible hours (due to the time difference) as...
EMCO EXECUTIVES SDN BHD
Cyberjaya, Selangor, Malaysia
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
information and analyzing customer needs
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming Calls / Chats
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Follow communication procedures, guidelines and policies
Go the extra mile to engage customersR
Resolve customer complaints via phone, email, mail...
13 Jul, 2020
Full time
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
information and analyzing customer needs
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming Calls / Chats
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Follow communication procedures, guidelines and policies
Go the extra mile to engage customersR
Resolve customer complaints via phone, email, mail...
UNIVERSITI ISLAM MALAYSIA (UIM)
Cyberjaya Selangor Malaysia
Prepare Account Report and Financial Statement Report;
Provide full financial reports for audit purposes;
Carry out accounting, financial and management work
Make a bank adjustment statement;
Preparing annual and monthly Budget and budgeting of UIM activities
Procurement Management such as purchases; Official order; Tender etc.
Asset Management; And Inventory;
Manage Acceptance Receipts Accounts (Funds Fees, Fees; etc)
Manage Payment Account;
Managing Credit;
Controlling daily administration and staff affairs
Controlling and ensuring financial activities in accordance with planning
Controls and monitors credit (cash in / cash out - flow)
Review bank adjustment statement (bank reconciliation)
Cash management and investment (investment)
Reviewing Salary Provision & UIM Staff Salary Documents.
Responsible for the financial and office affairs of the Office / Division / Unit.
Carry out other tasks as directed from time to time.
29 Jun, 2020
Full time
Prepare Account Report and Financial Statement Report;
Provide full financial reports for audit purposes;
Carry out accounting, financial and management work
Make a bank adjustment statement;
Preparing annual and monthly Budget and budgeting of UIM activities
Procurement Management such as purchases; Official order; Tender etc.
Asset Management; And Inventory;
Manage Acceptance Receipts Accounts (Funds Fees, Fees; etc)
Manage Payment Account;
Managing Credit;
Controlling daily administration and staff affairs
Controlling and ensuring financial activities in accordance with planning
Controls and monitors credit (cash in / cash out - flow)
Review bank adjustment statement (bank reconciliation)
Cash management and investment (investment)
Reviewing Salary Provision & UIM Staff Salary Documents.
Responsible for the financial and office affairs of the Office / Division / Unit.
Carry out other tasks as directed from time to time.
Agensi Pekerjaan The Recruiter Sdn Bhd
Cyberjaya, Selangor, Malaysia
To perform general IT operations functions such as monitoring, maintaining and managing the daily 24×7 operation of network, all backbone links, network devices, servers and services.
To provide quality technical support in the IT-related problems actively and in a timely manner
To ensure the overall operations compliance to various standards.
Creation of tickets to track and document progress and resolution of problems.
Interact with Company’s customers either by telephone or electronically to provide and process information in response to inquiries, concerns, requests, and complaints about products and services. This solution engineer is also a front line for a wide range of issues, including emergencies such as loss of services, Denial-of-Service (DDoS) attacks and other IT security related issues.
To perform troubleshooting on malfunctions encountered within the IT environment.
To coordinate effectively with other professionals in delivering the support services as...
09 Jun, 2020
Contract
To perform general IT operations functions such as monitoring, maintaining and managing the daily 24×7 operation of network, all backbone links, network devices, servers and services.
To provide quality technical support in the IT-related problems actively and in a timely manner
To ensure the overall operations compliance to various standards.
Creation of tickets to track and document progress and resolution of problems.
Interact with Company’s customers either by telephone or electronically to provide and process information in response to inquiries, concerns, requests, and complaints about products and services. This solution engineer is also a front line for a wide range of issues, including emergencies such as loss of services, Denial-of-Service (DDoS) attacks and other IT security related issues.
To perform troubleshooting on malfunctions encountered within the IT environment.
To coordinate effectively with other professionals in delivering the support services as...
Agensi Pekerjaan The Recruiter Sdn Bhd
Cyberjaya, Selangor, Malaysia
To perform general IT operations functions such as monitoring, maintaining and managing the daily 24×7 operation of network, all backbone links, network devices, servers and services.
To provide quality technical support in the IT-related problems actively and in a timely manner
To ensure the overall operations compliance to various standards.
Creation of tickets to track and document progress and resolution of problems.
Interact with Company’s customers either by telephone or electronically to provide and process information in response to inquiries, concerns, requests, and complaints about products and services. The IT Solution Engineer is also a front line for a wide range of issues, including emergencies such as loss of services, Denial-of-Service (DDoS) attacks and other IT security related issues.
To perform troubleshooting on malfunctions encountered within the IT environment.
To coordinate effectively with other professionals in delivering the support services...
09 Jun, 2020
Contract
To perform general IT operations functions such as monitoring, maintaining and managing the daily 24×7 operation of network, all backbone links, network devices, servers and services.
To provide quality technical support in the IT-related problems actively and in a timely manner
To ensure the overall operations compliance to various standards.
Creation of tickets to track and document progress and resolution of problems.
Interact with Company’s customers either by telephone or electronically to provide and process information in response to inquiries, concerns, requests, and complaints about products and services. The IT Solution Engineer is also a front line for a wide range of issues, including emergencies such as loss of services, Denial-of-Service (DDoS) attacks and other IT security related issues.
To perform troubleshooting on malfunctions encountered within the IT environment.
To coordinate effectively with other professionals in delivering the support services...
