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Hospitality Dirct (M) Sdn Bhd
- Suite 26-8, 26th Floor, Wisma UOA II, No. 21 Jalan Pinang, 50450, Kuala Lumpur
- www.hdirect.com.sg
Job Description
- Reporting directly to Team leader / Team Manager
- Speak to customers and communicate their issues to the management
- Deliver a world class customer service to guests by providing an efficient output of the reservation bookings and the smooth flow of operations
- Contact potential prospects to sell the product or service
- Probe customers to understand their needs and requirements and close sales
- Provide polite, professional and accurate response
- Able to communicate effectively with guests and colleagues
- Posses positive attitude and passionate towards work
- Excellent interpersonal, communication skills and interaction skills
- Exceed customer expectation in terms of customer service and provide accurate information
- Accountable for meeting individual (KPI) and team targets
- Assist with the daily reservation processes, servicing guests needs and queries, provide alternative options to guests
- Up sell and recommend company's product and services
- Flexible to changes and has sense of urgency
- Good command of spoken and written English, Bahasa Malaysia and/ or one other dialect
- Enthusiastic, self motivated and able to succeed in fast paced customer focus environment
- Successful candidates will be provided comprehensive customer service training that contains leadership, interpersonal and soft skills
- Full time and immediate positions available
Interested candidates can email his/her latest resume or contact the person in charge as below:
Attention : Mr Adil.
Contact number : 011-16130195
Job Type: Full-time
Salary: RM2,000.00 to RM4,000.00 /month
Job Type: Full-time
Salary: RM2,000.00 to RM4,000.00 /month
Job Type: Full-time
Salary: RM2,000.00 to RM4,000.00 /month