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SRG Asia Pacific, is one of Malaysia’s leading Business Process Outsources (BPO), specializing in Customer Relationship Management (CRM) and Contact Centre Services. Our clients are market leaders in their respective industries which includes telecommunications, broadcasting, insurance, banks and advertising. We are committed to providing the best practice solutions to our clients and through our commitment to educating both our employees and the industry, we are rapidly becoming the employer of choice within the Malaysian BPO market.
SRG Asia Pacific Sdn Bhd
Cyberjaya Selangor Malaysia
SRG Asia Pacific Sdn Bhd is expanding our business.You will be supporting a premier IT client to provide superior customer service and solutions to their client base: What you are expected to do:
Interact with customers via telephone to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Responds to email queries, runs diagnostic programs, isolates problem, and determines and implements solution.
19 Jan, 2018
Full time
SRG Asia Pacific Sdn Bhd is expanding our business.You will be supporting a premier IT client to provide superior customer service and solutions to their client base: What you are expected to do:
Interact with customers via telephone to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Responds to email queries, runs diagnostic programs, isolates problem, and determines and implements solution.
SRG Asia Pacific Sdn Bhd
SRG Asia Pacific Sdn Bhd, Suite 1B-3A, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur.
Looking for office based position assessable to public transport.
You will be supporting a premier Telco Service provider client to provide excellent customer service and solutions to their client base:
What you are expected to do:
Contacting individual/businesses by telephone to promote consumer products or services.
Delivering scripted sales pitch to the customers.
Explaining the products or services to customers over the phone
Handling customers' enquiries.
To achieve daily and monthly sales target as set by the team leader.
16 Nov, 2017
Full time
Looking for office based position assessable to public transport.
You will be supporting a premier Telco Service provider client to provide excellent customer service and solutions to their client base:
What you are expected to do:
Contacting individual/businesses by telephone to promote consumer products or services.
Delivering scripted sales pitch to the customers.
Explaining the products or services to customers over the phone
Handling customers' enquiries.
To achieve daily and monthly sales target as set by the team leader.
SRG Asia Pacific Sdn Bhd
SRG Asia Pacific Sdn Bhd Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Communicate and promote to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
29 Sep, 2017
Full time
Communicate and promote to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
SRG Asia Pacific Sdn Bhd
SRG Asia Pacific Sdn Bhd, Suite 1B-3A, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur.
Here's what you need to do :
Communicate and promote to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
14 Sep, 2017
Full time
Here's what you need to do :
Communicate and promote to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
SRG Asia Pacific Sdn Bhd
SRG Asia Pacific Sdn Bhd Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Communicate and promote Saving Plan and Insurance to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
11 Aug, 2017
Full time
Communicate and promote Saving Plan and Insurance to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
SRG Asia Pacific Sdn Bhd
SRG Asia Pacific Sdn Bhd Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Here's what you need to do :
Communicate and promote Saving Plan and Insurance to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
07 Aug, 2017
Full time
Here's what you need to do :
Communicate and promote Saving Plan and Insurance to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
SRG Asia Pacific Sdn Bhd
Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Interact with customers via telephone to provide information and assistance.
Achieve productivity standards and goals while maintaining the highest level of customer service.
Able to resolve the calls within the agreed SLA (Service Level Agreement)
Carry out targets and KPI's assigned by team leaders.
07 Aug, 2017
Full time
Interact with customers via telephone to provide information and assistance.
Achieve productivity standards and goals while maintaining the highest level of customer service.
Able to resolve the calls within the agreed SLA (Service Level Agreement)
Carry out targets and KPI's assigned by team leaders.
SRG Asia Pacific Sdn Bhd
Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Interact with customers via telephone to provide information and assistance.
Achieve productivity standards and goals while maintaining the highest level of customer service.
Able to resolve the calls within the agreed SLA (Service Level Agreement)
Carry out targets and KPI's assigned by team leaders.
01 Aug, 2017
Full time
Interact with customers via telephone to provide information and assistance.
Achieve productivity standards and goals while maintaining the highest level of customer service.
Able to resolve the calls within the agreed SLA (Service Level Agreement)
Carry out targets and KPI's assigned by team leaders.
SRG Asia Pacific Sdn Bhd
Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Contacting individual/businesses by telephone to promote products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
01 Aug, 2017
Full time
Contacting individual/businesses by telephone to promote products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
SRG Asia Pacific Sdn Bhd
Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Interact with customers via telephone to provide information and assistance.
Achieve productivity standards and goals while maintaining the highest level of customer service.
Able to resolve the calls within the agreed SLA (Service Level Agreement)
Carry out targets and KPI's assigned by team leaders.
01 Aug, 2017
Full time
Interact with customers via telephone to provide information and assistance.
Achieve productivity standards and goals while maintaining the highest level of customer service.
Able to resolve the calls within the agreed SLA (Service Level Agreement)
Carry out targets and KPI's assigned by team leaders.
SRG Asia Pacific Sdn Bhd
SRG Asia PacificSdn Bhd, Suite 1B-3A, Level 3A, Block 1B,Plaza Sentral, Jalan Stesen Sentral 5,Kuala Lumpur
Contacting individual/businesses by telephone to promote products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
01 Aug, 2017
Full time
Contacting individual/businesses by telephone to promote products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
SRG Asia Pacific Sdn Bhd
SRG Asia Pacific Sdn Bhd Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Communicate and promote to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
28 Jul, 2017
Full time
Communicate and promote to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
SRG Asia Pacific Sdn Bhd
SRG Asia Pacific Sdn Bhd Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Contacting individual/businesses by telephone to promote products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
28 Jul, 2017
Full time
Contacting individual/businesses by telephone to promote products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
SRG Asia Pacific Sdn Bhd
SRG Asia Pacific Sdn Bhd Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Contacting individual/businesses by telephone to promote products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
26 Jul, 2017
Full time
Contacting individual/businesses by telephone to promote products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
SRG Asia Pacific Sdn Bhd
SRG Asia Pacific Sdn Bhd Suite 1B-3B, Level 3A, Block 1B, Plaza Sentral 5, 50470 Kuala Lumpur
Communicate and promote to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
20 Jul, 2017
Full time
Communicate and promote to potential Chinese customers via phone; leads will be provided.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database.
Take and process orders in an accurate manner
Keep record of calls and sales and note useful information
To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.
Work to meet sales targets and KPIs.
