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1.0 WHO ARE WE
In an industry plagued by harmful practices, stagnant growth and non-existent innovation, Canaan was born to shatter the norms in 2016.
We whole-heartedly believe that with passion for our craft, empathy for our people and transparency for our clients, trust follows behind.
These values represent the foundation of our brand.
Value despite margin
Proven track record in hiring quality talents
Tracking customer sentiments
Absolute focus and flexibility C
2.0 CANAAN VISION & MISSION
Vision : At Canaan, we aspire to be an undisputable world class outsourcing organization & key player in South East Asia’s BPO industry with our synergy, optimism, and driven culture.
Mission : At Canaan, we aim to be your preferred business process outsourcing partner by providing internal process optimization, outsourcing solutions, and training & development throughout ASEAN.
3.0 CANAAN CULTURE & VALUE
Culture: “At Canaan, we strive to provide excellent quality of service to our clients, value our employee’s contribution and focus on their growth as clients and our employees are the reason we exist.”
• People - We give priority to our people by providing an environment that fosters personal development and professional growth.
• Innovation - Innovation is the nucleus of our company. We value original thinking, the passion to attack difficult challenges, and thoughtful feedback – openly giving and receiving it.
• Transparency - We pride ourselves on providing complete visibility into the successes, and sometimes failures, of our business as we grow and scale. It is an integral part of our culture as we collaborate and work towards a common goal across functions.
• Service to the Customer – We listen to our customers, provide options, and deliver beyond their expectations. We support and share responsibility with the members of our team.
• Strive for Excellence – We always strive for excellence and are unconstrained by the way things have always been done. We creatively approach every task and obstacle to find original solutions.