Swiss-Garden International

  • Level 4 South Tower, Swiss-Garden Residences, 2A, Jalan Galloway, 50150 Kuala Lumpur
  • www.swissgarden.com

Swiss-Garden International Hotels, Resorts & Inns is an established hotel group with 11 properties located in prime destinations in Malaysia and Australia. In line with our rapid expansion plan in key destinations in Malaysia and Asia Pacific, we now invite resourceful candidates with a passion for hard work and pursuit for excellence to join our Corporate Office and hotels in Kuala Lumpur, Melaka, Johor Bahru, Damai Laut in Perak, and Kuantan.

Swiss-Garden International Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
29 Aug, 2017
Full time
DUTIES AND RESPONSIBILITIES: Enters and prepares the room for cleaning. Makes bed. Dusts the room and furniture. Replenishes guestroom and bath supplies. Cleans the bathroom. Cleans the closet. Vacuums and racks the carpet. Checks and secures the rooms. Replenish amenities according to the operational standards. Deliver and retrieve items on loan to guests e.g. iron and ironing boards Ensure security of guest rooms and privacy of guests Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required Cleans guest bathroom/bed room/floor corridor.responsible for replenishment of guest complimentary water. Responsible for the cleanliness and maintenance of his work area. Responsible for the Hotel property in the work area. Attends to guest calls, guest requests /guest complaints in the area assigned to him
Swiss-Garden International Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
29 Aug, 2017
Full time
DUTIES AND RESPONSIBILITIES Developing SAMP To work on 12 months Annual Planner account management.       2. Monthly Planner and submission of weekly planner sales    activities on weekly basis     Open Cardex Upon completion of sales activities, sales associate required to raise a cardex and contact sheet for updating and reports of the activity. Identify new contacts and developing sales leads        3.  Updating GSR (Group Status Report) for business lead        4. Ensuring enquiries / lead become    confirmed business  Others Upselling where possible Producing written quotation/proposals and confirmation (if any) Checking on customer’s satisfaction and resolving any issues to ensure repeat business To complete and follow thru any special project or assignment assigned.
Swiss-Garden International Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
29 Aug, 2017
Full time
DUTIES AND RESPONSIBILITIES Act as Liaison In the absence of the immediate supervisors, sales managers or sales executives Sales Administrator to act as a liaison between customers and internal customer. Take booking enquiries information via phone and prepare proper paperwork. Communication Use various computer word processing and other software packages to enter data, produce contracts (if any), correspondence, forms, memorandum and other documents. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Documents Filing and Recording Ensure all arrangements are handled properly, coordinating with other departments through oral and written instruction. Organize file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation Others Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned.
Swiss-Garden International Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
29 Aug, 2017
Full time
Familiar the Labour Law Regulations & give sound advice to the Group HRM. Maintain close relation with all local authorities. Well verse with Human Resources Management system. Apply Behaviour Interview Techniques during interview. Conduct screening of candidates for vacant positions in Hotel and assist in developing and maintaining an appropriate talent pool data base. Conduct reference check & exit interview. Responsible for maintaining and updating Annual Leave and, Sick Leave and Public Holidays for all associates. Monitor leave applications by tracking the record and assist department heads to clear the leaves within deadline. Ensure all data concerning all associates is kept strictly private & confidential. Ensure all personnel records are maintained accurately and secure. Assist in preparing and administrate internal office policies. Handle daily issues with department heads and associates by providing professional HR advice as and when required. Assist with analysis of trend data and conduct surveys as and when required. Preparing all correspondence on all matters pertaining to recruitment, confirmation, extension, promotion, termination or self-termination of employment, acceptance or resignation written warning or reminder, show cause, charge sheet, and inter-correspondence etc. Ability to provide counselling and advice on the disciplinary issues. Take dictation; handle all secretarial works and the assignment given by Group Human Resources Manager. Be innovative with the current system/practices/policies to drive organization changes.
Swiss-Garden International Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
29 Aug, 2017
Full time
Under the general guidance and management of the Reservation Manager .To Ensure all the receiving and recording of the room rates and allocation of room are handled smoothly,accurately,and efficiently. Duties and Responsibilities - Answer all incoming calls in friendly and efficient manner - Process all booked reservations with rate audit,message indication,package inclusions,market segments. - Go through all reservations ensure all bookings are in place - File daily reservations and other correspondence. - Answer question concerning reservations of other departments including but not limited to      Sales,Convention Services and Executive Office. - Process all group bookings with accurate rooming list and follow up payment.
Swiss-Garden International Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
29 Aug, 2017
Full time
Greeting and welcoming desks as they approach the front dest Assist guest in check in & check out process Answering questions and addressing complaints Greet and welcome guest Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned