Digi Telecommunications Sdn Bhd

We are a mobile connectivity and internet services provider enabling 12.3 million Malaysians to get the most benefit out of an increasingly connected world. With a strong legacy of product and services innovation, we have an ambition to become Malaysians’ favourite digital life partner providing relevant, personalised and engaging digital services that will enable all Malaysians’ digital lifestyles, experienced on our solid 4G+ network. This is because we believe digital communication empowers everyone to improve their lives, build societies and secure a better future for all. Listed on Bursa Malaysia, Digi is part of global telecommunications provider Telenor Group and is a leader in driving progressive and responsible business practices.

Digi Telecommunications Sdn Bhd Subang Hi-tech Industrial Park, Subang Jaya, Selangor, Malaysia
20 Apr, 2021
Contract
Lead & Drive as Incident Manager based on assignments with joint governance of War Room Management End to end of Rating & Charging, Billing & Policy Control Domain (Product configurations, IT & NW integrations with billing, governing QA cycle + billing), Customer Mgmt Domain (CRM, Order Mgmt, Resource Mgmt, Provisioning, Doc Mgmt etc), VAS accountability, oversee service delivery from Managed Services Partner to ensure stability, effective, efficient, availability, timely and quality of IT Services within your responsibility Work closely with Solution Architect and other platform owners on product roadmap and provide recommendation and advice for solution design. Ensure design and operational best practices are implemented for application or solution built. Work hand in hand with various stakeholders (PD, Marketing, Finance, Network Team and etc) and Managed Services Partner to realise business ambitions and goals. Represent Digi to lead/participate in...
Digi Telecommunications Sdn Bhd Subang Hi-tech Industrial Park, Subang Jaya, Selangor, Malaysia
13 Apr, 2021
Contract
Create and implement change management strategies and plans that maximize employee adoption and usage and address resistance Apply a structured methodology and lead change management activities Assess the change impact and complete change management assessments Defines and tracks KPIs to monitor progress of change within a broad range of the organization Actively drive a process improvement and innovation culture in line with the organization values, vision and mission Identify, analyze, prepare risk mitigation tactics Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan Integrate change management activities into project plan Evaluate and ensure user readiness, and manage stakeholders across all functions Support change management at the organizational level, Enterprise Change Management Responsible to develop training curriculum and ensure training...
Digi Telecommunications Sdn Bhd Subang Hi-tech Industrial Park, Subang Jaya, Selangor, Malaysia
13 Apr, 2021
Full time
Job Description   The project controller is a key member of the Digital Billing Replacement program team and works directly with the Program Manager to help define the project’s goals and objectives; create and maintain a project’s budget and schedule, analyze progress reported against the work schedules; and recommend and take action to improve progress.   Your Responsibilities:   As a key contributor within this strategic program, the Project Controller is responsible for carrying out the following functions, which provide critical input into the project reporting process:   Educate the Team on Proper Processes . The Project Controller educates and advises the team on project management policies and standards, methodologies, and processes across all phases of the project: initiating, planning, controlling, executing, and closing. This includes describing the processes’ purpose, utilizing scheduling and costing tools, determining who is responsible for...
Digi Telecommunications Sdn Bhd Subang Jaya
13 Apr, 2021
Contract
You are: (personality / competencies etc) Able to lead a small team (Team Lead) Passionate and possess strong ownership in area of work. Understand customers, business needs and expectation, constantly seek improvement in area of work and drive the success of team’s work targets and expectation Adaptable to flexible working hours. Excellent problem solving skills and like new challenges Contribute and enhance the improvement require for existing process Customer service oriented mindset and able to assess impact of operational problem and advice relevant mitigation Good understanding of the end to end value chain, both technical and business Team player, responsible, reliable, and take ownership until task are fully completed E2E Comply to all the company SOPP & audit   Your responsibilities Work closely with Business Analysts, SME's and end users to understand the requirements in order to determine feasibility. Designs technical solutions that are...
Digi Telecommunications Sdn Bhd Subang Hi-tech Industrial Park, Subang Jaya, Selangor, Malaysia
13 Apr, 2021
Contract
Define Strategy for customer plan change from existing to new post rationalization, execution of strategy. Deliver master business readiness (Go to Market-GTM) framework Defining GTM requirements and Deliver master business readiness planning (GTM) & communication plan, Customer facing (channels) readiness, Business operations (Sales & Customer management) readiness, alignment with regulatory Prepare GTM readiness (channels readiness, sales support readiness, Customer Service readiness) Communication to internal and external customers or campaigns related to any impact arising due to product rationalization exercise Anticipate potential business risks (internal & external), compliances & regulations and provide mitigation plan
Digi Telecommunications Sdn Bhd Subang Hi-tech Industrial Park, Subang Jaya, Selangor, Malaysia
13 Apr, 2021
Contract
Identify, furnish, translate business scope to business requirements Leading, facilitate, planning, clarification of requirements, product rationalization including workshops Collaborate with vendor to define business requirements details Prepare Business Requirement Document (BRD)
Digi Telecommunications Sdn Bhd Subang Hi-tech Industrial Park, Subang Jaya, Selangor, Malaysia
13 Apr, 2021
Contract
Response to provide leadership, direction and manage the execution of activities in project streams (Architecture, Integration, Data Migration, Deployment, Infrastructure) Address challenges and concerns raised by Technical Team Responsible for integration of charging and billing system with other systems in the telco. Manage expectations and conflict resolution among project stakeholders, steering committee, project team, vendors and 3rd parties. To coordinate and obtain inter-department support on planned tasks. To act as liaison between entire project team (users and vendors) and ensuring alignment. To escalate potential risks/blocking issues together with proposed mitigation plans and/or recommendations. To lead and pro-actively manage all deviations, risks and inter-dependencies that impacts the project. To be the gate-keeper for all entry and exit criteria to next project phase. To provide weekly project updates based on Project Governance processes. To...