Manpower Staffing Services (Malaysia) Sdn Bhd

  • Mid Valley Megamall Lingkaran Syed Putra Mid Valley City Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
ManpowerGroup Malaysia, a leader in innovative workforce solutions, creates and delivers high-impact solutions that enable our clients to achieve their business goals and enhance their competitiveness. With over 14 years of experience in Malaysia, our company creates unique time to value through a comprehensive suite of innovative solutions that help our clients and job seekers win in the Human Age. These solutions cover an entire range of talent-driven needs from recruitment and assessment, training and development, and career management, to outsourcing and workforce consulting.
Today, ManpowerGroup Malaysia provides skills ranging from production operators to C-suite talent to more than 400 organizations within the Manufacturing, ICT, Shared Services and Outsourcing, and Financial Services industry. We have placed more than 3,000 employees on assignment across industries.
Headquartered in U.S., the ManpowerGroup maintains the world’s largest and industry-leading network of nearly 3,900 offices in over 80 countries and territories, meeting the needs of its 40,000 clients per year. By connecting our deep understanding of human potential to clients’ ambitions, ManpowerGroup helps organizations and individuals achieve more than they imagined. By creating these powerful connections, we create power that drives organizations forward, accelerates personal success and builds more sustainable communities. The ManpowerGroup suite of solutions is offered through ManpowerGroup Solutions, Manpower, Manpower Professional and Right Management. Learn more about how the ManpowerGroup can help you win in the Human Age at .
Manpower Staffing Services (Malaysia) Sdn Bhd KL Sentral Kuala Lumpur Sentral Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
05 Sep, 2017
Full time
Coach and mentor new hires during class room training and nesting phase on the floor Support ‘Team Leader’ in communicating process and policy changes effectively to operations teams. Escalate issues impacting operations productivity or quality and identify process/system/tool/policy improvement opportunities Assist our community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about social media products and community standards Make well balanced decisions and personally driven to be an effective advocate for our community Strong interpersonal skills, verbal and written communication skills and most importantly empathy Display a strong bias to doing what’s right for our community in supporting mission Investigate and resolve issues that are reported issues such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy and accuracy Enforce Social Media Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team