Executive, Admin (Facilities Department)

Job description

To support and manage all student accommodation-related matters, ensuring a smooth registration process, timely rental collections, and high-quality support for students, contributing to a positive living experience.

Job Highlights

• Complimentary access to online learning resources
• Free gym membership for all employees
• Opportunities to work in a dynamic and student-focused environment
• Career development and growth opportunities

Key Responsibilities:

• Manage and process student accommodation applications and registration.
• Act as the first point of contact for all accommodation-related enquiries and issues, ensuring timely and effective resolution.
• Maintain accurate records of tenancy agreements and student occupancy.
• Monitor and follow up on monthly rental payments; manage overdue accounts in collaboration with Finance.
• Coordinate check-in/check-out procedures and room inspections.
• Liaise with the Facilities team and external vendors for room maintenance, repairs, and upkeep.
• Support student welfare and address accommodation-related concerns outside regular office hours when necessary.
• Assist in preparing regular reports and statistics related to occupancy, maintenance, and payments.
• Undertake general administrative tasks and other ad hoc duties as assigned by management.

Key Competencies & Requirements:

• A Diploma or Bachelor's degree in Business Administration, Facilities Management, Hospitality, or any related field.
• Strong communication and interpersonal skills, with a focus on providing excellent customer service.
• Good organizational skills and attention to detail.
• Proficiency in Microsoft Office and administrative systems.
• Ability to work independently and manage multiple priorities.
• Flexibility to attend to urgent matters outside normal office hours when required.
• Minimum of 2 years of experience in property or hostel management will be an added advantage.
• Fresh graduates are also encouraged to apply.

Only shortlisted candidates will be notified.

• A diploma or degree in any field.