Senior Network Operation Center Engineer

  • Agensi Pekerjaan TalenCloud Consultancy Sdn Bhd
  • Kuala Lumpur, Malaysia
  • 11 Jan, 2019
Full time Information Technology

Job Description

  • Monitor and support our eco system and the applications within to meet our SLA’s
  • Perform support based on policies, procedures with much communication via email and phone
  • Work within the escalation procedures to support restoration and mitigation of production service issues
  • Work with the management of the teams to insure that run books are updated as the systems mature from release to release
  • Perform as a senior member of the NOC team, providing guidance and teaching to other members of the team
  • Record logs and keep documentation of duties performed in a central system
  • Other duties as required

Job Requirements

  • Bachelor Degree Holder in Compter Studies, IT & related filed
  • At least 3-5 years of working experience in the related field required for this position.
  • Experience within a Network Operations Center (NOC) is an advantage
  • English required both written and spoken, Chinese written and spoken a bonus
  • Experience or understanding of DNS, Windows Operating Systems, Linux, Office, AWS, TCP/IP, Networking basics
  • ITILv3 certification an advantage
  • Willing to work shifts
  • Good analytical and problem-solving skills
  • Able to work independently.
  • Eager to learn new technologies.

Skill Level

Senior Executive

Salary Range

RM4000 - RM8000