Customer Care Executive - Mandarin Speaking (Ara Damansara)

  • TT Search
  • Ara Damansara, Petaling Jaya, Selangor, Malaysia
  • 15 Mar, 2019
Full time Customer Service

Job Description

Description: Handling customers on general enquiries, feedback and issues related to company’s products.

Responsibilities:
🚩 Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
🚩 To exceed customer expectation in terms of customer service & accurate information.
🚩 Work in a team to achieve the required KPI elements and SLA

Job Requirements

Requirement:
✅ Required language(s) : Mandarin/Cantonese, English spoken and written
✅ Simplified Chinese (Ability to read and pinyin typing)
✅ Those recently completed SPM are encouraged to apply – Full Training provided.
✅ Working experience in the service industry will be an added advantage for this position.
✅ Applicant must be willing to work on rotational shifts.

Additional Information

Why join us:
🍀 Career Growth & Training programs for staffs
🍀 Fun working environment with a multi-cultural exposure.
🍀 Shuttle services available on selected areas and schedules.

💵Salary package as below💵
Cantonese Speaker basic RM2,500
Mandarine Speaker basic RM2,000

KPI allowance up to RM300
Shift allowance up to RM300

Skill Level

Executive

Salary Range

RM2000 - RM4000