CUSTOMER CARE CONSULTANT (SHAH ALAM)

  • Intelek Talent Solutions Sdn Bhd
  • Shah Alam, Selangor, Malaysia
  • 15 Apr, 2019
Full time Customer Service

Job Description

  • Handle incoming calls professionally and provide accurate and timely information, alternatives and solutions to customers on products and services
  • Follow up with customers to resolve issues to ensure customer satisfaction are met
  • Apply proper phone etiquette to manage various customer situations
  • Provide customer’s feedback to respective business partners for improvement and enhancement

Job Requirements

  • SPM / Diploma or Degree holder with at least 1 year working experience in customer service or related industries
  • Excellent command in English and Bahasa Malaysia for written and spoken
  • Ability to speak in Mandarin will be an added advantage
  • Pleasant personality and excellent interpersonal skills
  • Independent, self-confident and highly motivated
  • MUST be able to work in rotating shift, weekends and public holidays
  • Able to start immediately or with short notice is an added advantage
  • Fresh graduates without working experience are encouraged to apply
  • MUST be willing to work in Shah Alam

Additional Information

Interested applicants kindly contact Ms Syahira at 03-55428133 or submit your updated resume to syahira@intelek.com.my for immediate interview arrangement.

Skill Level

Executive

Salary Range

RM1000 - RM2000