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You are responsible to develop strong relationships with customers, proactivey answer client queries, ask for sales and close sales. You need to take initiative to improve the entire customer experience.
At the end of the day, you will pick up skill managing account management software (CRM), You learn and grow by having a flair for client communication, engagement and satisfaction.
.Serve as the lead point of contact for all customer account management matters
.Build and maintain strong, long-lasting client relationships
.Negotiate and close sales to maximize profits
.Develop trusted relationships with customers
.Propose our solutions according to customer needs and objectives
.Clearly communicate the progress of monthly/quarterly initiatives to team leaders.
.Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
.Collaborate with team to identify and grow opportunities within territory
.Assist with challenging client requests or issue escalations as needed
.Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior .Account Manager or relevant role
.Demonstrable ability to communicate, present and influence key stakeholders at all levels of an .organization, including executive and C-level
.Solid experience with CRM software and MS Office (particularly MS Excel)
.Experience delivering online solutions to customer needs
.Excellent listening, negotiation abilities
.Strong verbal and written communication skills
.Diploma OR degree in Business Administration, Sales or relevant field.
🖋上班地点 : The Garden, Mid Valley
🖋working hours: 9am - 6pm❗
🖋full time, Permanent position
🖋Basic salary starts with RM 3,000, High Allowance and Commission is up to 30%
🖋Englihs & Malay OR Chinese