Retail Sales Assistant (Mandarin Speaker)

  • Kuala Lumpur, Malaysia
  • 13 Jun, 2019
Full time Retail

Job Description


  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers’ needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers

Job Requirements


  • Proven work experience as a Retail Sales associate, Sales representativeor similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English & Mandarin is a must
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner


Additional Information


  • Medical (Panel clinics& Personal Accident Coverage)
  • Dental/Optical
  • Staff discount up to 35%
  • 15 days annual leave


Working hours

  • HQ - 8.30am to 5.30pm (6 days work)
  • Shopping malls - 10.00am to 10.00pm (5 days work 2 days off)
  • Airport - 6.00am to 3.00pm, 10.00am to 7.00pm & 3.00pm to 12.00am (6 days work)

Skill Level

Fresh/Entry Level

Salary Range

RM2000 - RM4000