Client Service Executive (Matchmaker)

  • Paktor MY Sdn Bhd
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • 06 Aug, 2019
Contract Customer Service Entry Level Executive Other Professional Services

Job Description


  • Collaborate with various business divisions in their daily business practices e.g. client meetings, onboarding new clients, operations, etc.
  • Interact with clients and prospective clients, anticipate their needs and follow through with exceptional service
  • Work with our Business Development Team to enhance our company operational workflow
  • Manage the matching of clients and faciliate the scheduling of dates
  • Facilitate enquiries from clients as well as assist in other administrative and adhoc duties
  • Approaching and meeting members to introduce our services.
  • Create, maintain and update the database of customers with complete information and emails.
  • Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments.

Job Requirements


  • At least 1 year of client service experience with interaction through various channels e.g. email/phone/social media/face-to-face  (Fresh grads welcome to apply, training provided)
  • Comfortable speaking over the phone for liaison and coordination work
  • Strong interpersonal skills
  • Good command of written and spoken English and Mandarin/Cantonese due to nature of job (supporting other regions outside Malaysia : Singapore, Hong Kong, Taiwan)
  • Great team player
  • Ability to start immediately is a plus

**3 months contract, renewable based on vacancy & performance

Additional Information

Paktor is seeking for someone who has a passion to contribute to the local dating scene and foster opportunities for singles to find their special someone, meticulous and fun-loving, loves the idea of bringing potential matches to singles and feels a huge sense of achievement getting them into a relationship to join our offline dating team! 

Skill Level

Fresh/Entry Level

Salary Range

RM2000 - RM4000