Service Engineer

  • Buhler Malaysia Sdn Bhd (Office & Service Centre)
  • 06 Aug, 2019
Full time Engineering

Job Description

Responsibilities

  • Perform onsite inspection, installation and commissioning of equipment / machines, troubleshooting and customer training of Buhler products
  • Promote and support after sales activities with active spare parts and retrofit upgrade sales
  • Regular communication with customer representatives from technician to management level
  • Liaise with production sites and regional team for technical support and back up
  • Adapts its work independently depending on the situation and work load
  • Creation and documentation of clear and concise technical report

Job Requirements

Education & Experience

  • Degree/Diploma in Mechanical/Electrical/Mechatronics Engineering
  • Minimum five years of experience as an Engineer in troubleshooting, repair, maintenance and installation
  • Knowledge in Electrical, Hydraulic and Pneumatic would be advantageous
  • Experience candidate from heavy equipment industry, injection moulding, steel mill and iron mill are welcome to apply
  • Knowledge in programming of robots would be advantageous
  • Other languages (Mandarin) would be advantageous

Additional Information

Personal Competencies 

  • Ability to work under pressure, flexible and adapts working hours to situation
  • Ability to work independently, define, schedule and monitor own activities
  • Ability to identify, evaluate and solve problems
  • Good customer service skills, with a focus on resolving issues and completing the scope of service in a timely and professional manner
  • Good team player and inter-personal skills
  • Good written and verbal communication in English
  • Willingness to learn
  • Willingness to travel

Others

  • Training will be provided

Skill Level

Fresh/Entry Level