Customer Service

  • Nebula Sunrise
  • Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • 08 Oct, 2019
Full time Customer Service Education Training

Job Description

Salary : RM 3500+

Job Description :

  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers' accounts.
  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Data entry in various platforms

If interested kindly contact Ms Liyana/ Mr Izzue 

IMMEDIATE HIRING!!!

Job Requirements

Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Additional Information

Benefits:

  • Transport Allowance 
  • Telephone Allowance 
  • Overseas Company trip
  • Monthly Bonus 
  • Commission 

Skill Level

Non-Executive

Salary Range

RM2000 - RM4000