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-Handle customers’ inquiries and requests pertaining to the products and services.
-Resolve issues and service complaints to ensure customer satisfaction.
-Follow processes in accordance with call centre standards to ensure contact handling accuracy and operational effectiveness.
-Provide excellent customer support that leaves the customer happy and satisfied; follow up as and when necessary.
-Excellent communication and writing skills in English & Bahasa Malaysia
-Willing to work in shift
Kindly email your updated resume at email@example.com
For immediate response contact us at 03- 2161 2121 (Ms. Anis)