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· The technical support and sales engineer position requires a customer service orientated and strong engineering background individual.
· The position’s focus is phone support which also includes emails, create quotes and sales follow up.
· Provide Customer Service by meeting the needs of the customer and providing an exceptional customer satisfaction experience.
· The technical phone support requires the knowledge to select from a wide range of instrumentation to meet customer’s application or requirement needs.
· Continue to learn and train on product lines and continuously update knowledge of new products.
· Maintain exceptional communication skills - both verbal and written.
· Meet and exceed key performance measurements
Celectric is a leading supplier for Process Instruments with headquarters in Penang, Malaysia. We emphasis on equal opportunity for employees with performance and disregards of seniority or race. In view in our rapid expansion, we need a new energetic force to join us.