Sales & Service Coordinator

  • Customcraft (M) Sdn Bhd
  • Jalan Bukit Kemuning Seksyen 33 Shah Alam Selangor Malaysia
  • 05 May, 2017
Full time Customer Service

Job Description

Minimum SPM or Diploma

*Experience in handling customer enquiries

*To process customer order, quotation, internal job Order, invoicing, delivery, shipping documentation

*To update the data analysis for customer complaints & customer satisfaction via customer survey form

*To ensure After Sales documentations and records are as per ISO requirement.

Job Requirements

*To coordinate and follow-up on logistics activities

*To prepare service monthly planning schedule

*Record tally serviceman outstation movement by service report date.

*All customer complaints to be handled without delay

*To chase and follow-up with customer for payment progress and overdue account.

Skill Level

Non-Executive

Salary Range

RM1000 - RM2000