Service Engineer

  • Customcraft (M) Sdn Bhd
  • 05 May, 2017
Full time Engineering

Job Description

*Preferably candidate with Minimum Degree in Mechanical Engineering

*Minimum 3-10years experience in Mechanical Engineering

*Possess Driving License [Require Travelling]

*Must be able to converse in Bahasa Malaysia, English & Mandarin

*Aggressive, self-motivated and result oriented with positive working attitude.

 [For After Sales Dept]

Job Requirements

*Represents the service across the Organinzation.

*Coordinate and service planned out resources for service requests.

*Manage work flow of all services requests.

*Manage the risk of operating the service.

*Ensure Work Service Requests as assigned according to the Company workflow procedure with Top Management Objective.

*Review and manage the service request backlog as needed to ensure all Service Requests are correctly prioritized, scheduled and MOVED through the Company system as desire.

*Check with POM [Palm Oil Mill] Service Dept personnel at the end of day and note all issues requiring attention.

*Preview the upcoming weeks and schedule for Supervisor & Technician tasks as early as possible.

*Responsible for cost management.

*Responsible to fina delivery and invoices.

*Responsible for overall document for POM Service Department Activities & Planning.

*Responsible for Thermal Spray Coating application and prices.

*Responsible for Metal Stitching repair application and prices.

*To ensure After Sales & Service documentations and records are as per ISO requirements.

Skill Level

Senior Executive

Salary Range

RM4000 - RM8000