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Front Desk Receptionist / CSO 前台接待员

  • Yong Kang Refresh Sdn Bhd
  • SS2 / One Utama / Cheras / Sunway Pyramid
  • 20 Nov, 2023
Full time Customer Service

Job Description

Job Description:

  • Handle customer appointments, incoming calls, and new customer registrations.
  • Process transactions on the checkout computer system.
  • Provide high-quality customer service and treatment advice to clients.
  • Build relationships with existing and new customers to maximize sales opportunities.
  • Handle customer inquiries and feedback.
  • Provide professional consultation and assess customer needs.
  • Follow up on treatment plans and product inquiries from customers.

职位描述:
- 处理客户预约,来电和注册客户。
- 处理签出计算机系统上的事务。
- 为客户提供优质的客户服务和治疗建议。
- 与现有和新客户建立关系以最大程度地增加销售机会。
- 处理客户问题和反馈。
- 提供专业咨询和客户需求评估。
- 跟进有关客户的治疗方法和所购买产品的咨询。

Job Requirements

Job Requirements:

  • Pleasant personality and patient.
  • Proficient in technical skills.
  • Good communication skills.
  • Prior relevant work experience is preferred.

工作要求:
- 个性宜人,有耐心
- 精通技术
- 良好的沟通
- 有相关工作经验者优先

Additional Information

Why join us?

  • Employee discounts
  • Sales incentives

Location:SS2 / One Utama / Cheras / Sunway Pyramid

About us:

Since its establishment in 2003, Refresh Group has emerged as the leading healthcare provider in Singapore. With a profound commitment to promoting holistic well-being, the group's inception was driven by the unwavering mission of delivering exceptional and professional care for both the body and mind. Over the years, Refresh Group has expanded its range of services beyond its flagship outlet, Refresh Bodyworks, which was introduced in 2005 and initially focused on foot reflexology and body massage. Today, the group has diversified its offerings to encompass a wide array of health and wellness treatments, catering to the unique needs of its clientele.

With a robust network of 11 outlets strategically located throughout the region, Refresh Group continues to make a meaningful impact on the well-being of its valued customers. Comprising a dedicated team of 200 seasoned professionals, the group combines their expertise and passion to create an unparalleled experience for every individual who seeks beauty and wellness solutions.

Skill Level

Non-Executive

Salary Range

RM2000 - RM4000