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Job Description
- Technical support including the full range of company products, especially for network and CCTV technical solutions.
- Promote solutions and deliver formal technical proposals / presentations to clients.
- Responsible for product solution designing and ensuring the solution is competitive.
- Seek out, identify, develop and close business opportunities with clients.
- To handle clients’ inquiries and technical related issues.
- Analyze, follow up and resolve any support inquiries from customers, partners, and colleagues.
- Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
Job Requirements
- Experienced in networking or CCTV products such as Switch, Wireless Access Point, Router, IP camera and etc is preferred.
- Bachelor’s Degree qualification or above majoring in Telecommunication, IT, Computer Science, Engineering is preferred.
- Fluent in English, Bahasa Malaysia and Mandarin to liaise with associates.
- Experienced in handling and troubleshooting technical issues.
Additional Information
- Follow ALL KL public holidays; If public holidays fall on Saturday, there will be an additional one-day replacement leave
- Free parking
- AEON birthday voucher worth RM 150
- Medical claim
- Snacks and tidbits in the pantry
- Monthly birthday celebration
- Staff purchase discount
- Festive gifts such as CNY and Mid-Autumn Festival
- Quarterly Employee Excellence Award RM 1,500 / RM 500
- Quarterly team building
- 5-Year Long Service Award and above
- Annual dinner and etc.
Skill Level
Fresh/Entry Level
About TPLINK DISTRIBUTION MALAYSIA SDN BHD
TP-Link is a global provider of reliable networking and CCTV products available in over 170 countries and serving billions of customers worldwide. TP-Link has been ranked by analyst firm IDC as the No. 1 provider of Wi-Fi devices for consecutive 12 years. TP-Link is now growing to become the most competitive provider of networking products with aspirations to become the No.1 Wi-Fi 7 networking brand in the world and striving for a larger global market share, while further advancing in the world of Networking, IoT and CCTV to better serve our most valued customers with products that make their lives easier.