DZ CARD (M) SDN BHD
Chan Sow Lin, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Development of manufacturing/banking related software.
Provide daily operation support to customer or users from various departments on the application.
Capable of understanding existing software codes, write new codes and deliver quality solution.
Participate in effective maintenance and upgrade of in-house software.
Conduct regular reviews and software testing.
Also known as Software Engineers or Systems Programmers, Computer Programmers are tasked with designing and creating software programs, integrating systems and software, training end-users, analyzing algorithms, modifying source-code, writing system instructions, debugging, and maintaining operating systems.
Transact2 Sdn Bhd
Kelana Square, Jalan SS 7/26, SS7, Petaling Jaya, Selangor, Malaysia
Take responsibility in assisting customers through effective troubleshooting.
Identify and manage the cause of both hardware and software faults and solve the issue.
Hardware (PC & Server) commissioning, software installation and configuration.
Handle and provide solution via phone call, email or onsite.
Work closely with the technical team in order to monitor and tracks issues resulting in speedy resolution.
Take lead in advising and handling customers support issues as well as upkeeping support documentation,
In charge of providing input on recurring customer problems and shares the information with other team members as part of knowledge transfer.