Work with development teams and product managers to ideate software solutions.
Design client-side and server-side architecture.
Build the front-end of applications through appealing visual design.
Develop and manage well-functioning databases and applications.
Write effective APIs
Test software to ensure responsiveness and efficiency.
Troubleshoot, debug and upgrade software.
Create security and data protection settings.
Build features and applications with a mobile responsive design.
Write technical documentation.
Work with other team members to improve software.
Transact2 Sdn Bhd
Kelana Square, Jalan SS 7/26, SS7, Petaling Jaya, Selangor, Malaysia
Take responsibility in assisting customers through effective troubleshooting.
Identify and manage the cause of both hardware and software faults and solve the issue.
Hardware (PC & Server) commissioning, software installation and configuration.
Handle and provide solution via phone call, email or onsite.
Work closely with the technical team in order to monitor and tracks issues resulting in speedy resolution.
Take lead in advising and handling customers support issues as well as upkeeping support documentation,
In charge of providing input on recurring customer problems and shares the information with other team members as part of knowledge transfer.