18 customer-service jobs found in Kuala Lumpur

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07 Jun, 2022
Full time
Programmer
Brickfields Asia College VSQ2 Pj, Pjs 52, Petaling Jaya, Selangor, Malaysia
· Assist in the development and evaluation of process improvements, including the identification of project goals and objectives to assist the evaluation of project proposals · Act as a liaison between end users and business units to maintain reliability and operation of supported systems · Ensure the rigorous application of information security and assurance policies, principles, and practices to the delivery of application software services · Write, debug, and maintain code · Assist in the development of custom applications and software systems in Angular, Java in a web-based environment. · Perform system analysis and design for new and existing applications · Assist with planning and designing system and application architecture, and with the translation of systems requirements into application prototypes · Develop user interfaces from given design parameters · Participate in agile software...
07 Jun, 2022
Full time
Retail Executive
Brickfields Asia College VSQ2 Pj, Pjs 52, Petaling Jaya, Selangor, Malaysia
Present, promote and sell products and services to existing and prospective customers. Come up with creative ideas for merchandising Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Address all customer complaints, issues and problems promptly and within a quick time span to ensure customer satisfaction Keep abreast of best practices and promotional trends Continuously improve through feedback Assists in handling daily operations and other supervisory duties including opening and closing of store Cash handling of daily sales, merchandising, restocking, inventory, administration, stock receipt report and sales reports Ensure pricing and display of merchandise items are accurate and maintain the branding and standards of the organisation Maintain good product display, cleanliness and tidiness of the store
23 Aug, 2021
Full time
Customer Service Executive
Lightman Consulting Group The Hub SS2, Jalan 17/47, Seksyen 19, Petaling Jaya, Selangor, Malaysia
Software Helpdesk Support in HR / Payroll systems, IT field or equivalent. Preferably Junior Executives specializing in Helpdesk Support or equivalent. Working Location : SS2, Petaling Jaya, Selangor. Working Hours : 8AM-6PM Responsibilities: Manage support ticket orders including on-the-job training Handles customers enquiries/complaints by email and phone; and ensure replies/ resolutions are provided in a prompt and satisfactory manner Troubleshoot service faults and provide prompt service recovery measures Updates customer knowledge base Perform other ad-hoc duties as assigned Please send your application via Indeed or email our Talent Team. Serious applicants only.
08 Feb, 2022
Part time
URGENT: Looking for Part Time Telemarketer
District 9 Bistro Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Part Time Telemarketer Job An established International Real Estate division who embrace the human side of business looking for a results-driven Telemarketer position that actively seek out and engage customer prospects. Job Description: - Generate client leads (Cold-call, email correspondent) - To assist and support Sales team - Any other adhoc responsibilities or duties which assigned by the immediate superior -Training will be provided Experience in customer service, telemarketing or related experience will be prioritized We are looking for energetic individuals to be a part of our team! Interested applicants, please kindly submit your updated resume in to anthonyproperty2021@gmail.com Please include the following information in your resume: 1)Education Background 2)Work Experiences in point form 3)Current & Expected Salary 4)Date of availability For more details and information, you can contact Mr. Anthony at 0164767327 or email us at...
15 Mar, 2022
Full time
RECOVERY OFFICER & OTHER EXECUTIVE POSITIONS
P&A SMART SOLUTION (M) SDN BHD Wisma P&A, No. 2, Jln Tun Sambanthan 3, Brickfields, 50470 Kuala Lumpur, Wilayah Persekutuan
> Recovery Manager Officer > Recovery Officer > Field Visit Officer > Admin Assistant/Executive > Human Resource Executive > Accounts Executive > IT Security and Compliance > Social Media Content Creator > Internship
01 Jul, 2022
Full time
Area Sales Executive ( Salary Package Befitting MNC ) MYR 4,000 - MYR 8,000
CELLGEN LIFESCIENCES (M) SDN BHD The Boulevard, Mid Valley City, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Highlights ·         A receptive and transparent company culture ·         A rewarding remuneration package ( up to RM100,000/annum) ·         An excellent & fair opportunity to grow personally & professionally    Bring your talent to an innovative and market leader in the premium health supplement industry. At CellLabs, we are committed to developing and marketing the best quality of health and beauty care products to healthcare professionals while enhancing and improving health and well-being at every stage of life. Quality people are our best ingredient for success in this thriving and established industry; we are currently seeking an extraordinary talent who is passionate and positive to be part of us in this position:   At CellLabs, we would like to offer you the perfect combination of exceptional benefits and compensation:   • Rewarding salary package befitting MNC • Medical benefits •...
26 Aug, 2021
Part time
Customer Success (Part-Time)
George Medical Getaway Taman Tun Dr Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Identifies market potential by qualifying accounts; Initiates sales closing process by scheduling appointments; making final presentation; understanding account requirements; Closes sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts; Expands sales in existing accounts by introducing new products and services; developing new applications; Contributes information to market strategy by monitoring competitive products and reactions from accounts; Recommends new products and services to customers by evaluating current customers enquiry product results; Identifying customers’ needs to be filled; Updates job knowledge by participating in educational opportunities; Accomplishes marketing and organization mission by completing related results as needed; Maintains relationships with clients by providing support, information, and guidance; researching and recommending new...
26 Aug, 2021
Full time
Customer Success
George Medical Getaway Taman Tun Dr Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Attend to client's questions and queries related to company's product offerings. Initiates sales closing process by scheduling appointments; making final presentation; understanding account requirements; Expands sales in existing accounts by introducing new products and services; developing new applications; Collect data on client's enquiries and assist team to formulate strategy based on the data. Recommends new products and services to customers by evaluating current customers enquiry product results; identifying customers’ needs to be filled; Updates job knowledge by participating in educational opportunities; Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements; and Contributes to team effort by accomplishing related results as needed.
26 Apr, 2022
Full time
Support Consultant
Transact2 Sdn Bhd Kelana Square, Jalan SS 7/26, SS7, Petaling Jaya, Selangor, Malaysia
Take responsibility in assisting customers through effective troubleshooting. Identify and manage the cause of both hardware and software faults and solve the issue. Hardware (PC & Server) commissioning, software installation and configuration. Handle and provide solution via phone call, email or onsite. Work closely  with the technical team in order to monitor and tracks issues resulting in speedy resolution. Take lead in advising and handling customers support issues as well as upkeeping support documentation, In charge of providing input on recurring customer problems and shares the information with other team members as part of knowledge transfer.
26 Nov, 2021
Full time
Receptionist cum Admin
Bioalpha International Sdn Bhd No. 1, Jalan Perindustrian Suntrack, Hub Perindustrian Suntrack, Off Jalan P1A, Seksyen 13, Bandar Baru Bangi, 43000 Kajang, Selangor Darul Ehsan.
Receptionist  Responsible in answering, transferring or relaying incoming calls and taking messages to specific enquiries to the appropriate departments / personnel on timely basis (within three ringing tone). Coordinate with local delivery and courier service companies for delivery of documents, parcels and items. Ensure that all dispatch items are sent and collected by following closely with the delivery agent. Perform assigned clerical duties such as receiving and sorting mails (incoming and outgoing), typing correspondence, data entry and photocopying. To ensure filing systems and records is in place. Administrative To monitor and maintain requirements of all administration works and IT duties such as office equipment maintenance, email setting, extension list update & setting, utilities bill, credit card, mobile bills, courier service, rental and company uniforms. Ensures operation of equipment by completing preventive maintenance requirements and...
12 Oct, 2021
Full time
Sales Admin Executive
Press Metal Setia Alam, Shah Alam, Selangor
Responsibilities Provide sales administrative & service to support customers’ sales request, inquiries and to manage complaints. Liaise with manufacturing plant, customers, inter-department as well as carrier/forwarding agents for the sales orders, shipment deliveries and follow up. To check, monitor and coordinate sales order promptly and to ensure data, invoices, credit note, and delivery order are accurate and in order. Maintain and update sales and customer records. To support Head of Department in preparing monthly sales reports. Communicate important feedback from customers and internal. Manage & maintain proper recording, filling and documentation of all related sales and operation activities. To perform other task as when required by the management from time to time.
02 Jun, 2022
Full time
SENIOR OUTLET / RESTAURANT MANAGER (MORGANFIELD'S PAVILION - NON HALAL) IMMEDIATE HIRING
Grand Century Restaurant Sdn Bhd 168, Bukit Bintang Street, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work with other management personnel to plan marketing, advertising, and any special restaurant functions. Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Maximizes bar profitability by ensuring portion control and monitoring accuracy of pouring measurements. Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service. Investigate and resolve customer complaints concerning food quality and service. Maintaining and demonstrating knowledge of the entire menu and its preparation. Enforce F&B hygiene to comply with health and safety regulations at all times...
11 Jul, 2021
Full time
HR System Implementation Consultant
Lightman Consulting Group The Hub SS2, Jalan 17/47, Seksyen 19, Petaling Jaya, Selangor, Malaysia
Do you have a passion for managing projects & people management? If that's you, then being a HR System Implementation Consultant might just be the career for you. As a HR System Implementation Consultant, you are responsible for onboarding new clients onto our HR management software. During onboarding, you will be working closely with different stakeholders, to ensure a successful implementation & a high user penetration rate. Here at LIGHTMAN, we believe in delivering excellence & finesse in everything that we do. As an HR software development company, we put our values into practice while we serve Fortune 500 enterprises such as Nestle, Sime Darby, and Mazda, as well as GLC organizations such as KTMB, Perkeso, J.Corp, and more. Job Scope Conduct & manage HR system project implementation life cycle. Working closely with the R&D teams to deliver customer needs. Conduct training for key users of our software. Advise clients on market best...
26 Aug, 2021
Intern
Business Development (Internship)
George Medical Getaway Taman Tun Dr Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Identifying new sales leads; Pitching products and/or services; Maintaining fruitful relationships with existing customers; When it comes to generating leads, day-to-day duties typically include: Assists in researching organizations and individuals online (especially on social media) to identify new leads and potential new markets; Researching the needs of other companies and learning who makes decisions about purchasing; Contacting potential clients via email or phone to establish rapport and set up meetings; Assists in planning and overseeing new marketing initiatives; Attending conferences, meetings, and industry events; When it comes to the challenge of actually selling, other typical duties include: Preparing PowerPoint presentations and sales displays; Contacting clients to inform them about new developments in the company’s products; Assists the business development team to developing quotes and proposals; Negotiating and renegotiating by phone,...
29 Jun, 2022
Full time
Business Development Executive
PENTAS FLORA SDN. BHD. Bukit Jalil, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Develops and implements strategic business and marketing plans to achieve corporate objectives and   target for oil collection. To establish close relationship with both corporate customers and   suppliers of waste oil   (especially automotive industry) and expand new business opportunities. Identify, source and conduct marketing research Monitors competitors products, sales and marketing activities  Establishes and maintains relationships with key strategic partners and clients  To prepare and present analysis and reporting To actively promote company's services and image  To continuously improve product knowledge and skill
25 Apr, 2022
Full time
Presales and Support Engineer
Matrix Invent MSC Sdn Bhd 3a-12a, Jalan PJU 8/3, Damansara Perdana, Petaling Jaya, Selangor, Malaysia
➢ Great opportunity to learn and grow as IT professional ➢ Working closely with Sales to ensure successful closure of the sales process ➢ Liaising with product principal to gain customers related in-depth knowledge, and let them in on user behaviour and/or any potential changes clients would like ➢ Delivering presentations and demonstrations to prospective and current clients ➢ Provide technical support to existing contracted customer based on the SLA ➢ Documentation such as SOW and proposal ➢ Encouraging clients to purchase additional services, upgrades etc ➢ Conducting research into the industry – including competitor research ➢ Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users SKILLS AND KNOWLEDGE: • Microsoft Office • Windows Server OS • Linux OS • Scripting and basic programming for any programming language (Java, C++, VB.Net, Phyton) • Knowledge of SQL and Non SQL...
01 Jul, 2022
Full time
Technical Writer
ThunderQuote Infotech (Malaysia) SDN. BHD. Ara Damansara, Petaling Jaya, Selangor, Malaysia
As a Technical Writer you will be responsible for authoring, copyediting and maintaining high-quality technical content using our in-house documentation style guide for our clients.   This includes how-to articles, research papers, reports, white papers, and other types of technical content.   Here are some ways you will be working together with us at TQ: Write high quality technical documentations, which includes, but is not limited to report writing, white papers, research papers, how-to articles, and guides, and assist in editing articles on a regular basis Ensure that all content is accurate, concise, easy to understand and of the highest quality by editing and proofreading each piece of writing before submitting it for review/publishing Adhere strictly to the in-house technical documentation style guide Conduct thorough research and interviews to understand TQ’s products/services and industry-related...
04 Oct, 2021
Full time
Sales Representative
trusafe smart security sdn bhd Puchong, Selangor, Malaysia
- Promote home security system packages/plans to the clients - Professional negotiation to close a deal for sale - Maintain good relationship with customers by providing high standard of services