16 customer service jobs found in Kuala Lumpur

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20 Mar, 2023
Full time
Customer Service Officer
MWM myWorld Malaysia Sdn. Bhd. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We are hiring a Customer Service Officer to manage customer queries and feedback. You will also be responsible to process orders, modifications, and escalate feedback across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated.  
27 Mar, 2023
Full time
Sales Manager (IT/ELV)
Virtual Network Solutions Sdn Bhd Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Establishes relationships with the client's Information Technology (IT) and business unit executives as a trusted advisor who will understand their issues, needs, and requirements. Manages the client's IT and business satisfaction in the delivery of IT services and ensures profit objectives are met. May lead business development teams in identifying new business opportunities and managing the sales cycle from start to finish, particularly in growing the existing business in the account. Engage with principal, partners, and suppliers, in the sales activities on IT services of the Company. Ensure sales targets are achieved and maintain good customer rapport. Monitor market conditions and recommend pricing and market strategy Investigate customers' complaints on quality, delivery, service, etc and recommend corrective measures. Present, negotiate, and prepare contracts & quotations, etc Follow up on maintenance sales activities after warranty.
10 Feb, 2023
Full time
Outbound Call Center Agent
P&A SMART SOLUTION (M) SDN BHD Wisma P&A, Brickfields (Beside Petronas)
Call the customer as per the list given in the system Follow up with customers as & when needed Comply with Bank Negara's requirements
24 Mar, 2023
Full time
RETAIL SUPERVISOR
Sogo KL Department Store Sdn Bhd Sogo, Jalan Tuanku Abdul Rahman, Kuala Lumpur City Centre, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
 Department’s operation, promotions and customer service Supervision on staff overall performance, discipline and training and development  Assist in ordering,inventory control and storage  Keep track and maintain of sales floor's equipment and visual presentation  General administrative duties
05 Jan, 2023
Full time
Centre Manager
Oasis Place Sdn Bhd Brickfields, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Office Manager Responsibilities:  Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls/emails and delivering exceptional service to our customers. Attending to client correspondence, complaints and queries and managing client database Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity. Supervising and monitoring the work of administrative staff, implementing and  maintaining procedures/office administrative systems Assisting the organisation's HR Functions by keeping personnel records, leave applications up to date, arranging interviews and organising induction programmes for new employees Attending meetings with head of departments/senior management Coordinating domestic and international travel, including flight, hotel, and...
21 Mar, 2023
Full time
Admin cum sales support (Mandarin Speaker)
Piau Kee Live & Frozen Seafoods Sdn Bhd Piau Kee Live & Frozen Seafoods Sdn. Bhd., Jalan Cheras, Kampung Cheras Baru, Wilayah Persekutuan, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities: Responsible for customers' order processing, to ensure customer request, enquiry, feedback and complaints are logged and resolve on time. Monitor progress of sales order to ensure timely delivery. Ensuring the adequacy of sales - related equipment or material. Ensuring consistent provision of excellent customer service, including giving after sales support and build rapport with customers. Responsible to key in invoices through mobile app after working hours for urgent delivery.
07 Nov, 2022
Full time
Customer Experience Executive
Petbacker Leisure Commerce Square
  Provide quality services to customers and respond to customer inquiries and complaints via chats  To be familiar with all the company products and services, quickly solve problems for  customers  Address customer feedback as well as complaints professionally  Process verification of hosts identity and listings  Monitor, analyze and report possible fraudulent activity on the platform  Report and escalate issues to relevant teams in the event of an issue  Ad-hoc tasks as assigned by Superior
26 Apr, 2022
Full time
Support Consultant
Transact2 Sdn Bhd Kelana Square, Jalan SS 7/26, SS7, Petaling Jaya, Selangor, Malaysia
Take responsibility in assisting customers through effective troubleshooting. Identify and manage the cause of both hardware and software faults and solve the issue. Hardware (PC & Server) commissioning, software installation and configuration. Handle and provide solution via phone call, email or onsite. Work closely  with the technical team in order to monitor and tracks issues resulting in speedy resolution. Take lead in advising and handling customers support issues as well as upkeeping support documentation, In charge of providing input on recurring customer problems and shares the information with other team members as part of knowledge transfer.
22 Mar, 2023
Full time
LORRY DRIVER
CHEKSERN YOUNG BUILDERS SDN BHD Kampung Melayu Subang, Shah Alam, Selangor, Malaysia
Duties & Responsibilities; Drive vehicle unit to deliver products to any destinations as required. Load, handle and transport materials and cargo safely. Ensure correct materials are loaded into vehicle. Deliver material to destinations, unload materials and complete paperwork. Direct customer’s queries to management. Manage vehicle in safe operating condition. Manage logs and records as per company procedures. Load and unload vehicles or building loads and secure for safe transportation. Deliver load with good attention, for customer service and safety purposes. Transport products to customer and represent company the company professionally. Carry out routine vehicle check and troubleshoot, ensure vehicle is in good condition at all times. Adhere to laws on commercial vehicle operation as per Federal, State and local authorities.
27 Mar, 2023
Full time
Technical Team Lead
Virtual Network Solutions Sdn Bhd Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We are seeking a highly motivated and experienced Technical Team Lead to oversee and manage our team of network engineers. The successful candidate will be responsible for providing technical guidance, coaching, and leadership to the team, as well as managing the day-to-day operations of the team. Responsibilities: · Lead a team of network engineers to deploy enterprise/campus network services at customer premises, inclusive but not limited to Core Switch, Aggregation Switch, Access Switch, Firewall, Router, Wireless AP, Wireless Controller, Network Access Control using 802.1x, etc. · Act as a technical escalation point for the team and provide guidance and mentorship to resolve complex issues. · Work closely with the Solutions Team to design and deploy network infrastructure and services according to customer requirements. · Conduct Technical Workshop with client for deployment design. · Prepare Low Level Design Documents after conduct workshop with client. ·...
27 Mar, 2023
Full time
Human Resources Executive
INNSiDE by Melia Kuala Lumpur Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Notify HR Manager of any deficiencies in the performance of the department’s equipment and fittings and any run down in the stock levels of forms, stationery and other supplies and to initiate requisition of the department’s requirements.   To keep up-to-date knowledge on all Melia Hotels International corporate programs, promotions and Sales and marketing activities throughout all hotel departments and actively sell and promote as appropriate. To keep up-to-date service and product knowledge on Melia Hotels International group brand. Promotes and maintains good public relations when in contact with guests, training providers, government agencies and etc to recommend function rooms for External training.   Ensures that all subordinate associates abide by all internal controls, policies, and procedures during all shifts and that the Operations Department is operated efficiently to ensure overall customer satisfaction for a steady and continuous relationship....
22 Mar, 2023
Full time
Network Engineer
Virtual Network Solutions Sdn Bhd Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
· Deploy enterprise/campus network service at customer premise according to design document inclusive but not limited to Core Switch, Aggregation Switch, Access Switch, Firewall, Router, Wireless AP, Wireless Controller, Network Access Control using 802.1x etc. · Prepare UAT document and conduct UAT · Prepare As-built document upon completion of project · Maintaining and administering client network equipments. · Create and Update ticketing system · Providing technical support to customers through remote and on-site trouble-shooting on network products. · Support equipment health check service for software and hardware inspection if required by maintenance or professional service team. · Work out of office hours if needed.
16 Mar, 2023
Full time
Retail Sales Assistant
TPLINK DISTRIBUTION MALAYSIA SDN BHD Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
To be based at   Plaza Low Yat Able to drive sales and achieve sales target. Demonstrate and provide information on products. Recommend products and assist customers on product selection. Answer customer questions and concerns about company products. Show enthusiasm for products. Create a positive image and build brand awareness. Submit daily sales report. Develop and maintain positive customer relationships.
29 Nov, 2022
Full time
Logistics Coordinator
BDP Global Services Centre Sdn Bhd Kuala Lumpur, Malaysia
Data Processing work related to logistic field – Date search, analysis input & audit as well as   reporting management.  Candidate requires working on email communication and liaising with customers and vendors.  To ensure that all document generated are with highest accuracy and error free.  To ensure all documents are escalated to superior and client for speedy resolution.  Assist with any other assignments as and when required.
04 Nov, 2022
Full time
Client Services
Oasis Place Sdn Bhd Brickfields, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Responsibilities: Attend to customers need Registration and updating of customers record Assist to ensure the smooth running of the centre Assist to oversee the management of facilities and resources of the centre Assist and overlook on vendor management, basic procurement of office, general HR duties, reconciliations, report preparations and general administration Promote the centre’s services
11 Aug, 2022
Full time
Business Development (Full-Time Position)
George Medical Getaway Remote (Taman Tun Dr Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia)
Identifying new sales leads; Pitching products and/or services; Negotiation contracts and proposals;  Maintaining fruitful relationships with existing customers; Contacting potential clients via email or phone to establish rapport and set up meetings; Assists in planning and overseeing new marketing initiatives; Attending conferences, meetings, and industry events; Preparing PowerPoint presentations and sales displays; Contacting clients to inform them about new developments in the company’s products; Assists the operations team to develop quotations and proposals; Negotiating and renegotiating by phone, email, and in person; Assists the team in developing sales goals for the team and ensuring they are met; To keep healthy relationships with clients.