296 Information Technology jobs

Manage EduNation’s databases Build, manage and update EduNation’s website, YouTube channel, LMS, and other systems Weekly reporting on traffic and usage trends Build EduNation’s internal SEO capabilities. Monitor and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies

1. Assist with the administrative and technical functions related to IT infrastructure. 2. Attend to IT enquiries and provide help-desk and on-site technical support to the end users. 3. Responsible for new integrated system design and implementation.  4.. Administer, manage and maintain company servers, emails, and data backup, firewall and install upgrades as necessary. 5. Liaison with external and related parties for system support or requisition as necessary. 6. Perform any ad-hoc duties as assigned or required from time to time.

1. Manage and oversee overall MIS department overall functions and responsible for planning, installing, monitoring and maintaining IT infrastructures of the company. 2. Responsible for new system design and implementation in the company according to the business needs in this industry.  3Supervise and control all computer applications related to company networks and perform backup and schedules maintenance / upgrades as necessary. 4 3. Establish, implement and maintain information system security policies, procedures and structures that protect the company data and information networks in the company. 4. Liaison with vendors, external consultants, management for new IT infrastructure requisition or establishment. 5. Provide education, training and necessary assistance to the staffs or users on troubleshooting or any new software / system implementation. 6. Any other tasks as assigned 

Perform daily operation support of IT application systems. Assist in system implementation and support. Develop new and enhance existing application design, reports and queries, as required within the in-house application. Create and manage documentation and instructions for all IT applications. Perform any ad-hoc duties which will be assigned by superior as and when required. Any other duties as and when assigned from time to time.

Job Scope(s): Experience in applying analytics in Human Capital (attrition prediction, performance management, workforce optimisation, etc) Sales & Marketing (behavior segmentation and profile, propensity modeling, campaign optimisation, marketing optimisation, etc) Finance and operations (sales or demand forecast, inventory optimisation, logistic optimisation, equipment predictive maintenance, contact center analytics, etc) Risk and non-compliance (procurement non-compliance, fraud, event and behavior detection and prediction)

LOCAL TECHNOLOGY SPECIALIST TO PROVIDE DESKTOP/NOTEBOOK SUPPORT FOR IN HOUSE CUSTOMERS MUST HAVE PROFICIENCY IN WINDOWS 10- INSTALLING/UNINSTALL PROVIDE NETWORK TROUBLE SHOOTING AND ASSISTANCE  MAINTAIN INVENTORY RECORDS  ADVICE CLIENTS ON PC BACK UP  TROUBLESHOOT MS OFFICE ISSUES

Provide client support and technical issue resolution on products and services. Knowledge in troubleshooting hardware and software. Identify and correct or advise, on operational issues in client computer systems. Required to perform onsite service at clients' locations. Experience and knowledge in Apple product are required. A self-starter, responsible, analytical with good-attitude. Possess good communication and technical skills with consultative skills as well as customer-oriented skills. Initiative, fast learner and confident. Able to work extra hours, independently, full responsibility and with minimum supervision.

Be attentive to customers’ needs. Give information about the features, quality and availability of different products. Help customers find products they are looking for in the shop. When necessary, be able to give in-depth technical advice about products. Handle the payment for any purchases. Arrange orders and deliveries of stock for customers. Advise the customer of information relating to their purchase, such as its warranty or how to look after it. Make the customer aware of any special offers. Make sure that all stock is on display. Be aware of what all the customers in the shop are doing, to guard against shoplifting. QUALIFICATIONS There are no formal minimum entry requirements for a sales assistant. You should be able to show a good degree of numeracy and literacy.

Be attentive to customers’ needs. Give information about the features, quality and availability of different products. Help customers find products they are looking for in the shop. When necessary, be able to give in-depth technical advice about products. Handle the payment for any purchases. Arrange orders and deliveries of stock for customers. Advise the customer of information relating to their purchase, such as its warranty or how to look after it. Make the customer aware of any special offers. Make sure that all stock is on display. Be aware of what all the customers in the shop are doing, to guard against shoplifting. QUALIFICATIONS There are no formal minimum entry requirements for a sales assistant. You should be able to show a good degree of numeracy and literacy.

Research, prepare and edit technical documents for publication such as User manuals (Help Files), Training Materials, Product Sheets, Release Notes, Patch Release Notes and Computer-Based Training Materials. This includes any other documentation may be required from time to time. 
 Communicate technical information clearly, concisely, accurately, in correct English, and in a manner appropriate to the audience, including development of illustrations as necessary. 
 Ensure that the documentation produced contains a logical flow of information, correct for spelling, grammar, formatting, and identify where there may be gaps in the information presented and resolve any misinformation or gaps to ensure accuracy. 
 Revise and update existing documentation to support new product releases. 
 Ensure that all documentation meet the company’s editorial guidelines and adhere to standards for quality, 
graphics, format, and style. 
 Work closely with multiple subject matters experts and the in-house software development team to understand 
the applications thoroughly to create/revise all pertinent technical/ user documents. 
 Consistently strive to improve quality of the documentation through discussions with other departments, own 
research and technical experts. 
 Assist in preparation of documentation for product demos, workshops, product promotion activities from time 
to time. 
 Assist with writing/editing/proofing of the in-house Newsletter, Press Releases and Website articles, as 
 required

TO DESIGN AND CODE FOR WEB BASED SOFTWARE MODULES PERFORM UNIT TESTING ON MODULES TO ENSURE ALL QUALITY AND STABILITY STANDARDS. RESPOND POSITIVELY TO QC TEAM TESTING PARAMETERS AND FIX ISSUES WITHIN SPECIFIC TIMELINE PROVIDE TIMELY TECHNICAL SUPPORT FOR ISSUES RAISED ABLE TO WRITE CONCISE AND DETAILED SPECIFICATION, DOCUMENTATION INCLUDING DESIGN SPECS, TECHICAL USER GUIDE AND KNOWLEDGE BASE.

TO DESIGN AND CODE FOR WINDOWS BASED SOFTWARE MODULES PERFORM UNIT TESTING ON MODULES TO ENSURE ALL QUALITY AND STABILITY STANDARDS. RESPOND POSITIVELY TO QC TEAM TESTING PARAMETERS AND FIX ISSUES WITHIN SPECIFIC TIMELINE PROVIDE TIMELY TECHNICAL SUPPORT FOR ISSUES RAISED ABLE TO WRITE CONCISE AND DETAILED SPECIFICATION, DOCUMENTATION INCLUDING DESIGN SPECS, TECHICAL USER GUIDE AND KNOWLEDGE BASE.

Responsibilities: Interact and support players on email, Facebook and others social networks. Create and manage Social Media channels for our games. Collaborate with our team on social media content strategy & execution. Responsible for overall game marketing and performance

Responsibilities: Creating the user-facing elements developed and integrate it with the server side logic. Writing reusable, testable, and efficient code. Design and implementation of low-latency, high-availability, and performant application. You might have the chance to create the whole modules from front-end to back-end. Gather and refine specifications and requirements based on technical needs. Contribute to the product design process. Collaborate with team members and product managers.

We are looking for Senior or Junior Support Engineers who have at least 1-3 years of experience in customer service / Inventory/Accounting System, to join our expansion team. Responsibilities: The support engineer is responsible handle queries (via Team Viewer) from customer To identify problem / solution for customer request / complain To deliver solution / Hot fixed to customer the enigineer must fulfills 3 primary objectives : Handing the business incidents / queries  Ensuring deliver SLA to Customer Committed to internal KPI 2 Full-Time position(s) available. 2 working at Taman Tun Dr. Ismail (near MRT)

Responsible for calendar management Coordinate a variety of complex executive meetings Provide confidential secretarial support Handle and organize daily routine, screening and attending telephone communication. Schedule and coordinate meetings and appointments Receive, monitor, organize and tracks documents to ensure proper handling with regards to signatures, distributions and responses. Prepare confidential and official correspondences, memorandum, agenda and minutes of meeting Willing to travel

We are looking for Senior or Junior Software Engineers who have at least 2-5 years of experience developing scalable web applications, Mobile Application or Windows Application, to join our team expansion

Analyse, design and develop e-Commerce applications. Able to gather and understand business requirements, needed for designing and developing in the assigned project. Participate and perform in application enhancement, maintenance and support. Works within defined objectives, priorities, timeline and adapts guidelines to specific situations. Able to work independently as well as in a team environment.

Must have the passion to work closely with our clients in their offices and deliver high quality in house projects from Syntronic office. Participate in the design, development, testing and other aspects of stages in the Software Development Life Cycle. Liaise and work with our clients in formulating software solutions. Develop web sites in ASP.NET. Develop websites with Content Management System products. Support and maintenance of existing ASP.NET products.

Must have the passion to work closely with our clients in their offices and deliver high quality in house projects from Syntronic office. Participate in implementation, testing and support of custom solutions, which include features enhancements, new functionalities, and back-end system integration. To take ownership of technical specifications. Code according to conformance of best practices. Team player, good communication skills and interpersonal skills. Ensure timely completion of tasks delegated. Report technical progress in timely manner. To understand business requirements and technology architecture of the applications accordingly. Assist in estimation of efforts and timescales for tasks delegated. Commit to continuous improvement and refinement of deliverables.

Must have the passion to work closely with our clients in their offices and deliver high quality in house projects from Syntronic office. Understand the requirements from business partners and the needs of target of target customers, translate the concepts into technical requirements and develop the REST services to support mobile application. Work together with business partners, mobile developers and project managers and produce backend services. Ignite innovative ideas, initiate and lead development projects. Responsible for Research & Development (R&D) of mobile technology to provide mobility solutions to accommodate in house business needs for logistics supply chain relevant mobile applications that targeted for both in house users and customers. Lead the white box testing (code review) of the system development cycle. Understand and practice the design development principles agreed by the mobile application team. Recommend cutting-edge technologies in automation which will bring in business values for the team. Ability to select the right tools for the development process for a given project. Assists the project manager to understand the technical feasibility of the requirements. Maintain good development skill, stay up to date with the latest technology, tools, and development standards. Knowledge and experience sharing within and across the team.

Provide client support and technical issue resolution on products and services and ensure all service cases are fully attended within expected timeline Knowledge in troubleshooting hardware and software Identify and correct or advise on operational issues in client computer systems Required to perform onsite service at clients’ locations Experience and knowledge in Apple product are required A self-starter , responsible, analytical with good-attitude Possess good communication and technical skills with consultative skills as well as customer-oriented skills Initiative, fast learner and confident Able to work extra hours, independently, full responsibility and with minimum supervision

Manage and drive the team to achieve individual and team goals Participate in planning and implementing of sales and marketing plans Coordinate sales and distribution by establishing sales territories and quotas Set objectives for distributors' sales efforts and map out strategies with the aim of achieving the annual sales target set Manage the branch's operations and admin & sales activities Direct, motivate, and monitor the activity of group on customer / dealers to ensure smooth delivery of products & services Respond to request for information regarding customer's activities and status

Design, develop and implement complex BI reports. Design, develop and implement applications that support day-to-day operations. Provide innovative solutions to complex business problems. Plan, develop and implement large-scale projects from conception to completion. Develop and architects lifecycle of projects working on different technologies and platforms. Interface with consumers and gather business requirements and objectives. Translate consumer's business requirements and objectives into technical applications and solutions. Understand and evaluate complex data models. Design, develop and implement new integration. Execute system development and maintenance activities. Develop solutions to improvise performance and scalability of systems.

Ensured company critical IT services continue to run 24/7 worldwide System optimization and monitoring for company IT solutions e.g. SAP systems performance, SPA short dump analysis & minimisation, etc. Ensured quality daily systems health checks & safeguarding the SAP systems not limited to ERP, APO, EWM, CRM, BW, SolMan, etc. Development, optimization and support for the business automation and IT reliability Provides support & resolution for all incidents following internal guidelines

Leading the transformation of our global SAP system landscape towards S/4HANA and HANA Cloud Platform for sales and service processes Designing global solution concepts, architecture and validate technical and business process feasibility Implementing and supporting Global IT solution providing seamless customer journeys by using emerging techniques/technologies including user centricity, responsive design, mobile-first approach and cloud/on premise solutions Leading the collaboration and cooperation with different project stakeholders including business, IT and external partners

Involve in the trans formation of our global SAP system landscape towards S/4HANA for Finance & Controlling processes. Optimization and support of existing global processes and interfaces Collaboration & consultancy within the global IT team regarding concept design and implementation - in line with the Business and IT strategy Support international roll-outs of company global template and also new global processes Customizing of integrated solutions with other SAP components Involve in the transformation of our global SAP system landscape towards S/4HANA for Finance & Controlling processes

MS Access programming experience using VBA. Ability to link data into access from external MS SQL server.  Performing testing, maintenance, debugging and documentation for different processes.  Developing custom-made applications for multiple clients.  Creating link based module to enable automatice updates or excel workbooks. Deployment planning and building setup as per technical specifications.

• Involve in complete SDLC including transforming business requirements into software design, programming, user testing and production support applications. • Writes efficient, error-free coding that adheres to development standards. • Proactively initiates, develops, and maintains effective working relationships with team members and end-users. • Ensure prompt and complete documentation of all projects/enhancement. • Provide training and updates to both end-users and team members on the applications supported and on enhancements and modifications made to existing applications.

. Participate in the complete RPG software development life cycle. . Focus on analysis, designing, developing and maintaining AS400 modules. . Assist in design of systems and analysis of program specifications. . Prepare test data and test coded programs thoroughly to validate completeness and accuracy. . Prepare development documentation (Functional, Program, User Specifications). . Maintain current knowledge of standard programming languages, coding methods, operational requirements. . Assist in deployment of application. . Provide technical support.

• Participate in custom enterprise application development and maintenance for large corporations both within Asia and worldwide. • Participate in the software development life-cycle. • Perform system analysis, design, testing and documentation whenever necessary. • Perform unit testing and system integration. • Maintain and support project post-implementation activities. • Ensure timely delivery of assigned work. • Any other tasks assigned by the Management as and when required

• Participates in full cycle Agile project organization to ensure high quality deliverables according to timelines. • Performs development of web services/APIs based on functional and technical blueprint • Creates and maintains integrations for both front-end and back-end applications. • Performs unit testing and system integration testing. • Supports and enhances existing systems. • Documents system design.

• Participates in full cycle Agile project organization to ensure high quality deliverables according to timelines • Performs development of mobile applications based on functional and technical blueprint. • Performs unit testing and system integration testing • Supports and enhances existing systems • Documents system design

• Participate in custom enterprise application development and maintenance for large corporations both within Asia and worldwide. • Participate in the software development life-cycle. • Perform system analysis, design, testing and documentation whenever necessary. • Perform unit testing and system integration. • Maintain and support project post-implementation activities. • Ensure timely delivery of assigned work. • Provide recommendations and to assist in the preparation of project plans, time and resource estimates, and priorities. • Responsibility & accountability for the task tracking, reporting & completion to deadline of assigned tasks or team. • Mentoring and education of junior staff. • Any other tasks assigned by the Management as and when required

• Participate in custom enterprise application development and maintenance for large corporations both within Asia and worldwide. • Participate in the software development life-cycle. • Perform system analysis, design, testing and documentation whenever necessary. • Perform unit testing and system integration. • Maintain and support project post-implementation activities. • Ensure timely delivery of assigned work. • Any other tasks assigned by the Management as and when required

• 5+ years’ experience on mobile app related (App or Backend or Middleware) development, of which, at least 1 year in Xamarin development. • Strong object-oriented programming and design skills. • Deep understanding of mobile app development and related concepts, including networking, databases, storage & file system, security, memory management, multi-threading, and application lifecycle management. • Recent experience in development in app related to commerce or transactional based system is highly preferred. • Expertise in developing for iOS & Android in Visual Studio/Xamarin Studio using C# with Xamarin Forms + .NET framework and able to work with wide range of capabilities of the mobile platform including but not limited to: Accessing camera/media picker, view amination, local database and storage, accessing phone contacts, location services and map display.

• 5+ years’ experience on mobile app related (App or Backend or Middleware) development, of which, at least 2 years in Android development. • Strong object-oriented programming and design skills. • Deep understanding of mobile app development and related concepts, including networking, databases, storage & file system, security, memory management, multi-threading, and application lifecycle management.

• 5+ years’ experience on mobile app related (App or Backend or Middleware) development, of which, at least 2 years in iOS development. • Strong object-oriented programming and design skills. • Deep understanding of mobile app development and related concepts, including networking, databases, storage & file system, security, memory management, multi-threading, and application lifecycle management.

• Answer inbound customer calls, including detailed recording of the issue according to defined processes. • Check if reported incident is covered by contract and also if caller information and address details are correct, then initiate defined actions. • Transform tickets created by E-Mail or Fax into the Ticket system. • Retrieve customer agreement on cost coverage, if no contract exists. • Identify and escalate situations requiring urgent attention. • Usage of predefined available solution trees to solve tickets and advise customer on appropriate action. If not successful in solving the ticket, forward to the next appropriate level.

• Evaluate adequacy of quality assurance standards • Devise sampling procedures and directions for recording and reporting quality data • Document internal audits and other quality assurance activities • Investigate customer complaints and non-conformance issues • Collect and compile statistical quality data • Develop, recommend and monitor corrective and preventive actions • Prepare reports to communicate outcomes of quality activities • Identify training needs and organize training interventions to meet quality standards • Evaluate audit findings and implement appropriate corrective actions • Responsible for document management systems • Assure ongoing compliance with quality and industry regulatory requirements • Monitor agents’ transactions, calls as review emails and chat for accuracy of information and call handling standards. • Ensure that agents are delivering a high level of customer service and technical support. • Deliver coaching feedback to agents on their performance.

• Understand business operation and process requirement. • Perform system analysis, database and process design and develop solutions to fulfill business requirements. • Perform system testing and performance enhancement. • Responsible for delivering the tasks assigned on time and within the project timeframe. • Responsible for ensuring that development work adhere to the project standards, through conducting regular code reviews. • Guide and mentor the development team.

• Develop the configurable data integration platform with various data sources to populate data into the template data model. • Develop workable and highly scalable Business Analytics model that can be used for rapid rollout to the clients. • Develop standard dashboards and KPI reports that are usable by targeted industries. • Assist in developing presale demo material to assist business development team. • Assist the project team on the implementation of the template solution. • Flexibility to be assigned to as part of the project implementation team.

• Analyse product configuration & troubleshooting issues with deep analysis of data architecture, modeling, reporting and dashboards. • Managing data from different sources to create integrated view which could be used for decision making • Developing and implementing system by developing design models with a deep understanding of Data Warehousing concepts • Responsible to develop, plan, maintain and support project schedule for a requirement with project manager • Responsible to execute project approach and methodology of each project phases for system requirements study, system evaluation, development, testing and deployment. • Troubleshooting application and database event logs, system Backup & Recovery, application Load balancing/clustering • Ability to identify, report and track project risks and issues by providing project manager with timely project status updates. Ensure risks and issues identified are highlighted immediately to project manager • Ability to organise workaround possible solutions by leveraging on previous project experience in ensuring project delivery efficiency and on-time project deliverables • Evaluate and perform user readiness to accept new technology and recommend if additional training is required • Perform transition of the project to support, including but not limited to: documentation developed, knowledge transfer, equipment and facilities returned, final accounting and reporting completed, success and completion communicated as per the project checklist • Confirmation of solution benefits delivered through the project • Recommend and identify possible system improvement to maximise the system benefit to the business • Identify lessons learned that can be applied to future projects • Flexibility to assist support between project gaps with priority to project

• This role will require you to integrate and collaborate between different workstreams which includes service delivery, business development and enterprise architecture. • You are required to understand business requirements and business processes by leading and ensuring implementation of our software solution. • Develop and manage project schedule and costing • Responsible for data reports and data processing for the project by managing project risks and issues • Track actuals on a weekly basis, including timesheet creation, timesheet completion compliance, and timesheet approval compliance. • Pro-actively engage project stakeholders to assess current and to-be reporting/analytical requirements by communicating regularly on project progress • Provide management with timely project status updates • Facilitate timely decisions and recommendation in order not to risk project schedule • Develop and maintain informative and accurate analytical reports with consultants • Perform resource reporting such as roll-on, roll-off, overtime, and resource utilization. • Participate and contribute during business requirements study, system design and report development • Support deliverables management, support deliverable approval process and maintain deliverables repository. • Continually seek and identify opportunities for business solutions and client satisfaction. • Maintain awareness of new and emerging technologies and potential application on client engagements

• Design, development and creation of custom InforLN / Baan forms and reports based on business requirements • Reviewing and tuning InforLN 4GL code • Designing database packages and procedures • Creation and maintenance of SQL queries and routines • Writing ad-hoc queries based on schema knowledge for various reporting requirements. Writing / Tuning data ingestion procedures from external suppliers and partners using 3rd party tools. • Ensures that all deliverables are thoroughly documented • Instill personal quality culture and adopt good practices in delivering systems. • Promote customer centric and service oriented support and services. • Support and collaborate closely on cross functional team effort. • Optimise resources to achieve productivity and efficiency targets.