SKRINE
Bukit Damansara, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Manage and monitor all installed equipment, systems, and infrastructure (cloud and on premises).
Install, configure, test, maintain, and monitor network operating systems, applications/software, and management tools.
Ensure high levels of network connectivity and infrastructure availability.
Identify and escalate requests/incidents requiring immediate attention to the appropriate personnel and provide timely updates to end users.
Document solutions and workarounds.
Provide technical support in person, via phone, or through remote support tools.
Troubleshoot, diagnose, and resolve hardware, software, network, and system issues.
Develop, maintain, and continuously improve policies and procedures to secure the Firm’s IT infrastructure.
Stay up to date with IT security standards and emerging threats.
Develop training materials and user guides/manuals for the Firm’s IT systems.
Support other projects/tasks as assigned.



