HANDLE ACCOUNT PAYABLE / ACCOUNT RECEIVABLE KEEPING FINANCIAL RECORDS UP-TO-DATE HANDLING BOOKKEEPING AND FOLLOWING ACCOUNTING BEST PRACTICES CORRECTING AND MODIFYING INACCURATE FILES AND RECORDS ASSISTING IN ACCOUNT ANALYSIS AND ACCOUNT CODING RECONCILING ACCOUNT BALANCES PROCESSING BILLING ADJUSTMENTS AND REFUNDS COLLECTION PHONE CALLS AND E-MAILS AS NEEDED ASSISTING FINANCIAL DEPARTMENT, OTHER ASSISTANTS, AND ACCOUNTING MANAGER AS NEEDED FILING, MAILING, AND OTHER DUTIES AS NEEDED

Inspired Mobile , an award winning omni-channel mobile marketing platform, is seeking an experienced Campaign Planning Executive to join the dynamic Inspired family. Having achieved fantastic growth and increased prominence over the last few years, we now require a high-calibre Campaign Operations and Chat Support Executive  to join the team in Malaysia. Here at Inspired, we look to bring the fun back to mobile marketing! With our innovative platform offering multiple channels, such as premium media, Research, WiFi (instore/events), QR/NFC, and more, all via one login. Check out some of Inspired’s exciting achievements: Inspired is now one of 10 mobile partners to Google, amongst other publisher ad servers: https://support.google.com/dfp_premium/answer/2480912?hl=en Inspired has won ‘Best Media Technology’ at a trade mission to Singapore hosted by Boris Johnson: https://cdn1.inspired-mobile.com/pr/best_media_pitch/index.html Watch Ellen’s customer journey here: http://bit.ly/2dzTRZc We currently have staff in the UK, USA, Australia, Malaysia, Greece, Singapore, and soon UAE and China, but are now looking for a creative, forward-thinking leader to join our ever-expanding team – think of us as Mad Men in the 21st century!

Job Summary Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. Job Responsibilities Maintaining effective and timely communication with engineers. Ensuring the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer responsibility. Responsible for answering, commenting and replying to inquiries. Responsible for ensuring that all available resources are effectively utilized and predefined service levels are consistently achieved and contractual agreements met. Support the activities of the Customer Engineers (CEs) assigned to him/her or within a particular geographic region or territory. To plan, prioritize, assign and monitor all open work orders for the CEs. Accept ownership of work orders routed to the Call Centre Monitoring and controlling all outstanding work orders within specific geographical areas as assigned.

Here at Inspired, we look to bring the fun back to mobile marketing! With our innovative platform offering multiple channels, such as premium media, Research, WiFi (instore/events), QR/NFC, and more, all via one login. Check out some of Inspired’s exciting achievements: Inspired is now one of 10 mobile partners to Google, amongst other publisher ad servers: https://support.google.com/dfp_premium/answer/2480912?hl=en Inspired has won ‘Best Media Technology’ at a trade mission to Singapore hosted by Boris Johnson: http://inspired-mobile.com/inspired-wins-best-media-pitch-in-singapore/ Watch Ellen’s customer journey here: http://bit.ly/2dzTRZc