46 Telecommunications jobs

Our client is a MSC status company that provides facilities, services and solutions for customers in the areas of Business Process Outsourcing (BPO), IT Oursourcing (ITO), Human Resources Outsourcing (HRO) and Knowledge Process Outsourcing (KPO). Our facilities are uniquely designed to accommodate companies of any size and combines flexible workspace options with state-of-the-art technology and services. Our facility of over 17,000 square feet is equipped to accommodate more than 400 contact centre agents concentrating mostly on our core businesses which include the provision of Managed Services, Outsourcing Services, Technical and General Consultancy, Placements and Training. . Position: Tele-Marketing Executive ( Temporary Part-Time ) Locations: Kelana Business Centre PJ Opp Glenmarie LRT ( KJ 27 Station ) To secure sales based and leads provided Dynamic and proactive in meeting sales target. To manage, collate and update customer database on a timely basis

Communicate and promote to potential Chinese customers via phone; leads will be provided. Ask questions to understand customer requirements and close sales Enter and update customer information in the database. Take and process orders in an accurate manner Keep record of calls and sales and note useful information To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime. Work to meet sales targets and KPIs.

    Contacting individual/businesses by telephone to promote products or services     Delivering scripted sales pitch to the customers     Explaining the products or services to customers over the phone     Handling customers' enquiries

Refer to the Job Requirements

To be able to build relationships and communicate with customers over the phone To make outbound calls and handle inbound calls to potential customers Responsible to make invitation calls and set appointment for customers to attend exclusive preview To channel all customers to respective sales team on a daily basis  

Communicate and promote to potential Chinese customers via phone; leads will be provided. Ask questions to understand customer requirements and close sales Enter and update customer information in the database. Take and process orders in an accurate manner Keep record of calls and sales and note useful information To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime.

    Contacting individual/businesses by telephone to promote products or services     Delivering scripted sales pitch to the customers     Explaining the products or services to customers over the phone     Handling customers' enquiries

Communicate and promote to potential Chinese customers via phone; leads will be provided. Ask questions to understand customer requirements and close sales Enter and update customer information in the database. Take and process orders in an accurate manner Keep record of calls and sales and note useful information To perform duties as directed by the Operation Manager, Team leader from time to time or at anytime. Work to meet sales targets and KPIs.

Responsibilities : Assist in functional testing of products & systems, in compliance with client standards & procedures. Understand the products' & systems' functionality, providing support on failure diagnosis & troubleshooting. Firmware programming exercise will be provided for knowledge & skill enhancement. This will provide a substantial exposure to C programming language, object-oriented programming (OOP) technique, & layering technique, i.e. hardware layer, library layer, & application layer. May design & implement a new functional system. This includes but is not limited to embedded software or firmware programming, software programming, & CAD design.

Interact with other teams in order assess new opportunities and participate in requirements gathering.    Solution analyze and effort estimate for the requests    Low level design for the applications.    Development for the requests and bug fixing on the existing applications.    Provide work instructions and improvements of the processes.    Management and implementation of new automatic scripts and applications    Verify and implement configuration changes at the request of the customer or when is needed for performance reasons    Coordinate and work together with other teams such as: 2nd line of support, 1st level support, Testing.    Installation, tuning and troubleshooting of complex software applications    Administration and monitoring of complex software applications

Run training sessions effectively with fairly good assessment by training participants Always ready to arrange training sessions for internal team readiness to support launches and any tasks at hand  Always ready to go on-ground and meet dealers and partners in ensuring their staff is well-trained by building and sustaining good business relationships This is Sales & Marketing training line, so must be ready to practise sales on-ground in order to brush up skills

BASIC SALARY : RM1,500.00 +++ (Salary based on working  experience) Interact with :  Google Adwords Facebook & instragram Advertisement/Event Google Analytic Google display network Photoshop/video  to be advantage Pefer knowledge in this field

Databank management Promotions of trade fairs and advertisements Any other ad-hoc projects that may crop up in the course of handling a particular task Hong Kong - Malaysia Business Association (HKMBA)-related matters

Office support activities for multiple supervisors. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Handle general office administrative work.

Trust-worthy, good time management and good interpersonal skills Provide driving services as assigned by client / DTE / management office 

Job Descriptions Manage and maintain both team and project related documentation (technical documents/ drawings/approvals/correspondences) Develop and revise document control procedures as required Ensure that all requests for documents are addressed in an efficient and expedited manner Ensure document distribution both in hard copy and electronic copy, is carried out efficiently Ensure all received and sent documents are well documented/tracked Ensure a systematic and efficient filling system is in place for easy retrieval by the Project team

Provides application/control system design and development for systems of varied complexity. Modifies program/system logic involving multiples systems and subsystems. Installing, configuring, testing and maintaining operating systems, application software and system management tools. Managing and monitoring all installed systems and infrastructure. Develops proficiency in several programming languages and control device networks for PLC’s or PC’s systems. Interacts with customers to gain an understanding of the business environment. Defines scope, plans and deliverables for assigned work. Job scope includes application design, coding, support of software system. To assist in tender submission for technical support.

1st through to 3rd line IT, networking and infrastructure support and development Develop innovative IT infrastructure solutions affecting global teams Manage IT resources such as IP PABX, Linux web servers, application servers, printers, etc. Develop and implement IT best practices across global company structure Develop and maintain cloud services for database storage, email and Microsoft Office 365. Monitoring and performing server maintenance Implement and enhance IT security system, firewall, antivirus and remote access Implement backup plans and backup server switch Networking skills: AD, DHCP, LAN, WAN, Hyper-V, VLAN, IP PABX, Servers, POE Switches.

Perform cold/warmth calls to generate sales appointments, consult prospective clients by understanding their needs. Achieve daily and weekly sales target set for calls, emails, and follow up. Compile and update the most recent information regarding client's preference and needs, on daily and weekly basis. Maintain customer relationship, and maintaining high level of prospect services and support

Job Description Lead key project meetings with the customer and project stakeholders to gather requirements, design an appropriate solution and present the complete project plan. Act as a primary point of contact throughout the project implementation. Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project. Determine the resources (time, money, equipment, etc) required to complete the project. Provide project costing and budgeting for all the new project Develop a schedule for project completion that effectively allocates the resources to the activities. Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required. Determine the objectives and measures upon which the project will be evaluated at its completion. Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards. Provide analysis of KPIs and perform problem investigation to meet network acceptance. Provide PMO update and regular project update to high management. Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project. Responsible to manage customer requirement and also customer satisfaction.

Support and oversee all spectrum of human resources activities include manpower planning, recruitment, selection, payroll administration, training and development, foreign worker / employment pass issue. Implement and update HR policies according to local practice Manage employees related issue – employee discipline, performance and grievances. Liaise with government authorities and statutory bodies on matters relating to human resources, such as MDEC / Immigration department, EPF, Socso, LHDN, Labour office and IR department. Responsible for payroll processing and ensure all payroll activities are carried out in compliance with the company policies and statutory requirement. Maintain employee and other human resources related documents. Maintains human resource staff by recruiting, selecting, orienting and training employees. Organize activities to build up positive working environment, and to give contributions on corporate culture construction. Organize and coordinate employee training activities according to the company training plan. Develop Key Performance Indicators and constantly support Department Heads to evaluate effectiveness of the teams. Manage the Office Facilities and Conditions including the remote project offices to ensure Clean and Safe working environment for the employees. Provide legal information and comment related to contract and agreement that the company about to sign such as liaise with lawyer pertaining to any legal letter, memorandum of understanding and rental agreement.

Our client is a MSC status company that provides facilities, services and solutions for customers in the areas of Business Process Outsourcing (BPO), IT Oursourcing (ITO), Human Resources Outsourcing (HRO) and Knowledge Process Outsourcing (KPO). Our facilities are uniquely designed to accommodate companies of any size and combines flexible workspace options with state-of-the-art technology and services. Our facility of over 17,000 square feet is equipped to accommodate more than 400 contact centre agents concentrating mostly on our core businesses which include the provision of Managed Services, Outsourcing Services, Technical and General Consultancy, Placements and Training. . Position: Tele-Marketing Executive / Call Center Executive ( Temporary Part-Time ) Locations: Kelana Business Centre PJ Opp Glenmarie LRT ( KJ 27 Station )   Responsibilities To secure sales based and leads provided Dynamic and proactive in meeting sales target. To manage, collate and update customer database on a timely basis

General & technical support for customers.

- Melayani panggilan telefon, sms, whatsapp daripada pelanggan dengan baik - Mempromosi perkhidmatan sewaan kereta kepada pangkalan data sedia ada. - Mengejar KPI Sales yang ditetapkan. - Berkomunikasi dengan pelanggan & cawangan

Account Specialist for a large MNC company wanted in Kuala Lumpur! Your new company one of the top leading MNC Company in Asia specializing in computer hardware and electronics is currently looking for an Account Specialist to help them focus and develop business opportunities in the telecommunication sectors. Your new role : This position will report directly to the Account Manager. You will be in charge of building and maintaining strong relationship with clients at all levels, selling a range of digital/computer/mobile phone products and organizing pre-sales activities such as sales presentations, conducting demonstrations, consultative sessions and product walk through. You need to achieve monthly sales target and objectives as well as having good interpersonal skills too. 

-To plan, coordinate and assist sales & marketing activities of ICT solutions -To assist in business development tasks & maintain good follow-up -Provide necessary business solutions consultations to corporate prospects. -Assist with preparation of marketing materials and collaterals -Provide marketing support for both Malaysian clients and overseas partners

Responsibilities: Key member in the team to provide technical support to sales team and translate the business requirements to technical specifications. Coordinating closely with the sales team to gather information and documents. Understand the requirements from customers and provide relevant solutions to them. Assist Sales Teams with technical Pre-Sale cycles, including technical product presentations, demonstrations, RFI's / RFP and site visits. Presents Solutions at regional user groups, seminars and trade show events. Capture customer requirement regarding technical needs/requirements/feature requests from customers and prospects. Maintain technical skills and competencies with supported Server, Cloud, and Network.

Responsibilities: Help qualifying customer needs with the Sales teams as a component of the networking solution design to build competitive and profitable networking solutions for our potential customers.  Works and respond to RFIs/RFQs/RFPs assigned to the sales team, prioritizing effort based on maximizing total impact on team resources, profit and delivery for success of deals and bids. Proactively scopes the technical solution required to address customer requirements, assess customers’ needs, and recommends optimum solutions. Coordinates closely with sales, engineering and our global resources to align networking solution design within customers’ requirements. Liaise with our APAC and HQ teams for special MPLS request to ensure that solutions are compliant with our product capabilities and deliverable within budget and on time completion. To understand and engage with local service providers for solution, connectivity methods and pricing. Be the top Subject Matter Expert for our IP and MPLS networking products. Handling of solution enquiries and solving product issues with our global teams. Meets assigned targets business plan for profitable sales in assigned product lines, market areas, channel, or global teams.

Description: Build the operational cloud environment for both production and non-production environments. Apply advanced troubleshooting techniques to provide unique solutions to customers' individual needs. Update systems to support new development and technology initiatives. Incorporate new cloud technology improvements. Work directly with NTTCom Cloud Support team to help reproduce and resolve customer issues. Leverage extensive customer support experience to provide feedback to internal NTTCom Product teams on how to improve services. Drive customer communication during critical events. Improve system monitoring and alerting to improve incident time to resolution while decreasing false positives. Improve systems logging and benchmarking in order to fine tune application infrastructure and gain better insight into system issues and performance. Prepare implementation timeline. Develop SLA, OLA QC document. Able provide training to internal technical staff. Monitor vendor's work and quality.

Maintain record of client contact information Must be great on the phone, have an outgoing personality, be able to handle rejection well, be positive, and have an “I can” attitude Must have a strong work ethic and desire to grow in the company

Responsibilities: To proactively call and follow up with key customers on sales activities. To handle sales enquiries over the phone / email. To prepare quotation and proposal for customers and prospects. To ensure customer PO are processed and delivered to customers on a timely basis. To maintain a prospect list. To prepare daily, weekly, and monthly call out and sales activity report. Occasional travelling (Domestic) involved. To assist Account Manager on coordination of project management. To maintain and develop relationship with existing customers (key customers). To contact potential clients to understand and quantify their requirements.

Responsibilities Contacting individuals OR businesses by telephone to promote product/services Explain products/services to potential customers Delivering scripted sales pitch to customers Handling customers' inquiries Soliciting orders for products/services over the phone.

Business Development (Telecommunication) Qualification: Minimum SPM / Diploma & above. Years of Experience: 1 year working experience in Sales/Customer Service is required for this position. Required language: Bahasa Malaysia, English & Mandarin Working Hours: Mon – Sat, 9.00am – 6.00pm Working Location : Shah Alam, Selangor Job Details: Visit and service specified dealers. Taking sales orders from dealers. Brief dealers on new products, programs & incentives. Handle POSM (Point of Sale Materials). Salary Range: RM2000.00 - RM3000.00

Telecommunication Retail Assistant Working Location: Pulau Tikus, Penang Qualification: SPM|Diploma|Degree Years of Experience: Minimum of 2-3 years in sales or service experience Salary Range: RM1545.00 Tenure: 9 Months Contract Kindly email your resume to Ms. Shaziana at shaziana@intelek.com.my or call 04-637 1212 for an immediate interview appointment.

Regional Channel Support Qualification: SPM|Diploma|Degree Years of Experience: Minimum of 2-3 years in sales or service experience Required language: English and Chinese Working Location: E-Gate, Penang Salary Range:RM2500.00 Details: - Dealer and Direct Sales to check account / line info. - To follow on up submissions, documents and device delivery - To lodge Post sales service issues & follow thru the feedback till cases closed.

We are welcome application to our Telemarketer Department. Duties & Responsibilities: - Contact discovery and profiling. - Company and contact data cleansing. - Documenting sales opportunities. - Respond to emails pertaining to the company or its subsidiaries.

Visit and service designated dealers Taking sales orders from dealers Responsible to conduct briefing to dealers on new products, promotion activities, programs and incentives. Manage POS Machine Perform any other ad-hoc duties as and when required by supervisor

Execute outbound call to existing staff database promoting our products and other IT services. Maintain & develop & expand sales with existing and new customers. Follow up on sales leads, referrals and make regular cold calls to potential customers. Build relationship and communicate with customers over the telephone and by providing high standards of service. Deliver sales pitch to customer by following the product fact sheet and sales script. Input order details into the computer system.

Our client is a MSC status company that provides facilities, services and solutions for customers in the areas of Business Process Outsourcing (BPO), IT Oursourcing (ITO), Human Resources Outsourcing (HRO) and Knowledge Process Outsourcing (KPO). Our facilities are uniquely designed to accommodate companies of any size and combines flexible workspace options with state-of-the-art technology and services. Our facility of over 17,000 square feet is equipped to accommodate more than 400 contact centre agents concentrating mostly on our core businesses which include the provision of Managed Services, Outsourcing Services, Technical and General Consultancy, Placements and Training. . Position: Customer Service Officer ( Part Time ) Locations: Kelana Business Centre PJ Opp Glenmarie LTR ( KJ 27 Station )

Specialize on Seminar Event, Seminar is held at hotel Invite visitor from public to attend Advertise event through social media & through flyer Educate financial knowledge to public  Arrange & Manage the event Giving Solution to public  Cooperate with event team to complete the event

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Contributes to team effort by accomplishing related results as needed.

We want you if: You love technical stuff but understand that the ultimate purpose of technology is to help customers achieve their objective. Have a strong fundamentals in terms of networking and Windows platform. Understands the main concepts of emails, antivirus, firewall and backup software Enjoys exploring new technology and believes in continuous learning Knows how to google solutions to new problems Good soft-skills: able to converse well with customers, patient, pleasant appearance. Must have own car for those applying for on-site position.

  Handle enquiries, feedback and provide resolutions to customers over the phone or via emails Manage and handle customer issue and complaint Submit daily feedback on activities          

Your Tasks:- Work with third party to fulfill project requirements and integration of services Resolves and/or escalate issues in a timely fashion Help develop documentation, processes, workflows, and checklists, as needed Ability to work cross functionally with various teams & people of different skillsets

Tasks:- Strong OOPs and JAVA knowledge Experience working with Android SDK, Android Studio, Gradle and ProGuard Experience working with remote data via REST and JSON Experience with Android App UI/UX development Experience with App encryption Experience with third-party libraries and API Experience with Frameworks that support cross platform app development Have published one or more Android apps in the Play store Familiarity and use of code versioning tools such as Git Ability to work independently, self-motivated and result oriented Willingness to build peer relationships and to work in a team environment Good analytical and problem solving skills