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Synergy Staffing
Damansara Heights, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Telco / Postpaid Product Manager
Key Accountabilities:
Market / Consumer Insight • Utilize market insights to Identify proposition gaps • Propose active analyses of customer behaviour to understand changing customer behaviour
Product Management • Monitoring and forecasting of product activation, port-in, top-ups and subscriptions within identified market segments. • Analysis and optimization of activation or Top Up channels • Propose refreshment (creation/improvement/rationalization) of product series/lines based on market insights in order to achieve revenue, sales and profitability targets for data, voice, SMS, IDD, VAS and Roaming products. • End-to-end project management of new product/feature launches coordinated with all stakeholders – internal and/or external. • Liaising with Development and Network teams on timely and accurate provisioning of products corroborated with User Acceptance Tests.
23 Aug, 2018
Full time
Telco / Postpaid Product Manager
Key Accountabilities:
Market / Consumer Insight • Utilize market insights to Identify proposition gaps • Propose active analyses of customer behaviour to understand changing customer behaviour
Product Management • Monitoring and forecasting of product activation, port-in, top-ups and subscriptions within identified market segments. • Analysis and optimization of activation or Top Up channels • Propose refreshment (creation/improvement/rationalization) of product series/lines based on market insights in order to achieve revenue, sales and profitability targets for data, voice, SMS, IDD, VAS and Roaming products. • End-to-end project management of new product/feature launches coordinated with all stakeholders – internal and/or external. • Liaising with Development and Network teams on timely and accurate provisioning of products corroborated with User Acceptance Tests.
Agensi Pekerjaan Millennium Consultants (M) Sdn Bhd
Komtar, George Town, Penang, Malaysia
Location : Komtar, Penang
Industry: Tele Communication
Working Hours : Earliest shift starts at 8am. last shift ends at 10.30pm
Working days : Monday - Sunday -Shift Basis - 5days work, 2 days off (Rotational)
Salary: RM 1500 - RM 1700 + Shift Allowance RM 60 + PFP maximum RM 300 after training
Type of employment : 1 Year Contract renewable basis
Job Scope:
Attend to customer inquiries and complaints via phone and email
Provide solutions to customers in timely manner.
No sales required
20 Aug, 2018
Contract
Location : Komtar, Penang
Industry: Tele Communication
Working Hours : Earliest shift starts at 8am. last shift ends at 10.30pm
Working days : Monday - Sunday -Shift Basis - 5days work, 2 days off (Rotational)
Salary: RM 1500 - RM 1700 + Shift Allowance RM 60 + PFP maximum RM 300 after training
Type of employment : 1 Year Contract renewable basis
Job Scope:
Attend to customer inquiries and complaints via phone and email
Provide solutions to customers in timely manner.
No sales required
Agensi Pekerjaan Millennium Consultants (M) Sdn Bhd
Taman Tun Dr Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Location : Taman Tun Dr Ismail Industry: Tele Communication Working Hours : Earliest shift starts at 8am. last shift ends at 10.30pm Working days : Monday - Sunday -Shift Basis - 5days work, 2 days off (Rotational) Salary: RM 1500 - RM 1700 + Shift Allowance RM 60 + PFP maximum RM 300 after training Type of employment : 1 Year Contract renewable basis Job Scope: Attend to customer inquiries and complaints via phone and email Provide solutions to customers in timely manner. No sales required
20 Aug, 2018
Contract
Location : Taman Tun Dr Ismail Industry: Tele Communication Working Hours : Earliest shift starts at 8am. last shift ends at 10.30pm Working days : Monday - Sunday -Shift Basis - 5days work, 2 days off (Rotational) Salary: RM 1500 - RM 1700 + Shift Allowance RM 60 + PFP maximum RM 300 after training Type of employment : 1 Year Contract renewable basis Job Scope: Attend to customer inquiries and complaints via phone and email Provide solutions to customers in timely manner. No sales required
We are currently conducting a TELECOMMUNICATION MYSTERY SHOPPING PROJECT starting from August 2018.
If you love to shop and know what great customer service looks like, become one of our Mystery Shoppers and help make your local businesses better!
14 Aug, 2018
Part time
We are currently conducting a TELECOMMUNICATION MYSTERY SHOPPING PROJECT starting from August 2018.
If you love to shop and know what great customer service looks like, become one of our Mystery Shoppers and help make your local businesses better!
QU Management Sdn Bhd
Avenue Business Centre @ Leisure Commerce Square, Jalan PJS 8/9, Pjs 8, Petaling Jaya, Selangor, Malaysia
Contacting potential or existing customers to inform them about our events and workshops using scripts - Answering questions about workshops or the company - Asking questions to understand customer requirements and close sales
Telesales Executive Position (2) - Location: Leisure Commerce Square, Petaling Jaya We are looking for an enthusiastic Telesales Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Basic Salary (RM1500 to 1800) + Commission 10%, Monday – Friday, 9.00am - 5.30pm (No Overtime, Weekdays Only) Responsibilities: - Contact potential or existing customers to inform them about events and workshops using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Enter and update customer information in the database - Take and process inquires in an accurate manner - Handle grievances to preserve the company’s reputation - Go the “extra mile” to meet sales quota and facilitate future sales - Keep records of calls and sales and note useful information
07 Aug, 2018
Full time
Contacting potential or existing customers to inform them about our events and workshops using scripts - Answering questions about workshops or the company - Asking questions to understand customer requirements and close sales
Telesales Executive Position (2) - Location: Leisure Commerce Square, Petaling Jaya We are looking for an enthusiastic Telesales Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Basic Salary (RM1500 to 1800) + Commission 10%, Monday – Friday, 9.00am - 5.30pm (No Overtime, Weekdays Only) Responsibilities: - Contact potential or existing customers to inform them about events and workshops using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Enter and update customer information in the database - Take and process inquires in an accurate manner - Handle grievances to preserve the company’s reputation - Go the “extra mile” to meet sales quota and facilitate future sales - Keep records of calls and sales and note useful information
JX Business Resources Sdn Bhd
Kelana Business Centre PJ Opp Glenmarie LRT ( KJ 27 Station
About the Company
Our client is a MSC status company that provides facilities, services and solutions for customers in the areas of Business Process Outsourcing (BPO), IT Outsourcing (ITO), Human Resources Outsourcing (HRO) and Knowledge Process Outsourcing (KPO). Our facilities are uniquely designed to accommodate companies of any size and combines flexible workspace options with state-of-the-art technology and services.
Position: Tele-Marketing Executive ( Part Time )
Locations: Kelana Business Centre PJ
Opp Glenmarie LRT ( KJ 27 Station )
02 Aug, 2018
Part time
About the Company
Our client is a MSC status company that provides facilities, services and solutions for customers in the areas of Business Process Outsourcing (BPO), IT Outsourcing (ITO), Human Resources Outsourcing (HRO) and Knowledge Process Outsourcing (KPO). Our facilities are uniquely designed to accommodate companies of any size and combines flexible workspace options with state-of-the-art technology and services.
Position: Tele-Marketing Executive ( Part Time )
Locations: Kelana Business Centre PJ
Opp Glenmarie LRT ( KJ 27 Station )
Tele Dynamics Global Com Sdn Bhd
ICOM Square, Jalan Pending, Kuching, Sarawak, Malaysia
We are looking for MALAYSIAN CITIZENS who are energetic, friendly and EAGER to make $ALES!
If you have what it takes, come and join us! Apply now and submit together with your latest updated resume (with passport photo) in order to avoid any disappointment.
Responsible for Account Management and Development
Identify and develop potential sales opportunities
Ensure Sales Objectives and Target are met
Develop and maintain good relations with customer
Assist in conducting sales presentation
02 Aug, 2018
Full time
We are looking for MALAYSIAN CITIZENS who are energetic, friendly and EAGER to make $ALES!
If you have what it takes, come and join us! Apply now and submit together with your latest updated resume (with passport photo) in order to avoid any disappointment.
Responsible for Account Management and Development
Identify and develop potential sales opportunities
Ensure Sales Objectives and Target are met
Develop and maintain good relations with customer
Assist in conducting sales presentation
JX Business Resources Sdn Bhd
Kelana Jaya, Petaling Jaya, Selangor, Malaysia
Our client is a MSC status company that provides facilities, services and solutions for customers in the areas of Business Process Outsourcing (BPO), IT Outsourcing (ITO), Human Resources Outsourcing (HRO) and Knowledge Process Outsourcing (KPO). Our facilities are uniquely designed to accommodate companies of any size and combines flexible workspace options with state-of-the-art technology and services. Position: Tele-Marketing Executive ( Part Time ) Locations: Kelana Business Centre PJ Opp Glenmarie LRT ( KJ 27 Station )
Responsibilities • To secure sales based and leads provided • Dynamic and proactive in meeting sales target. • To manage, collate and update customer database on a timely basis
30 Jul, 2018
Full time
Our client is a MSC status company that provides facilities, services and solutions for customers in the areas of Business Process Outsourcing (BPO), IT Outsourcing (ITO), Human Resources Outsourcing (HRO) and Knowledge Process Outsourcing (KPO). Our facilities are uniquely designed to accommodate companies of any size and combines flexible workspace options with state-of-the-art technology and services. Position: Tele-Marketing Executive ( Part Time ) Locations: Kelana Business Centre PJ Opp Glenmarie LRT ( KJ 27 Station )
Responsibilities • To secure sales based and leads provided • Dynamic and proactive in meeting sales target. • To manage, collate and update customer database on a timely basis
SRG Asia Pacific Sdn Bhd
Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Description
Contacting individual/businesses by telephone to promote consumer products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
To achieve daily and monthly sales target as set by the team leader
23 Jul, 2018
Full time
Description
Contacting individual/businesses by telephone to promote consumer products or services
Delivering scripted sales pitch to the customers
Explaining the products or services to customers over the phone
Handling customers' enquiries
To achieve daily and monthly sales target as set by the team leader
SURIATEL
Pinnacle Sunway, Persiaran Lagoon, Bandar Sunway, Subang Jaya, Selangor, Malaysia
Attend to customers service requirement, enquiries & feedbacks
Able to coordinate with customers/installers/supervisors
Able to do simple report
Work closely with operation supervisors
19 Jul, 2018
Full time
Attend to customers service requirement, enquiries & feedbacks
Able to coordinate with customers/installers/supervisors
Able to do simple report
Work closely with operation supervisors
SRG Asia Pacific Sdn Bhd
Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Contacting individual/businesses by telephone to promote consumer products or services.
Delivering scripted sales pitch to the customers.
Explaining the products or services to customers over the phone.
Handling customers' enquiries.
To achieve daily and monthly sales target as set by the team leader.
03 Jul, 2018
Full time
Contacting individual/businesses by telephone to promote consumer products or services.
Delivering scripted sales pitch to the customers.
Explaining the products or services to customers over the phone.
Handling customers' enquiries.
To achieve daily and monthly sales target as set by the team leader.
Shinetown Telecom Sdn Bhd
T6, Light Grey, Sungai Buloh, Selangor, Malaysia
Open for 6 candidates. Key Duties & Responsibilities:
To handle all customer enquiries and request promptly, accurately and professionally. Handle Facebook, WhatsApp, e-mail, chat, inbound call and outbound call correspondence.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
To resolve customer’s complaints tactfully and escalate the case to Team Leader, when necessary.
Ensure data completeness, consistency, standardisation and formatting of the customer database.
Have the ability to multi-task, set priorities and manage time effectively- nevertheless willing to take extra miles to assist and resolve customer’s concern and ensuring customer satisfaction.
Provide customer’s comments to Team Leader for service improvement.
20 Jun, 2018
Full time
Open for 6 candidates. Key Duties & Responsibilities:
To handle all customer enquiries and request promptly, accurately and professionally. Handle Facebook, WhatsApp, e-mail, chat, inbound call and outbound call correspondence.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
To resolve customer’s complaints tactfully and escalate the case to Team Leader, when necessary.
Ensure data completeness, consistency, standardisation and formatting of the customer database.
Have the ability to multi-task, set priorities and manage time effectively- nevertheless willing to take extra miles to assist and resolve customer’s concern and ensuring customer satisfaction.
Provide customer’s comments to Team Leader for service improvement.
Programming, Development & Coding - Backend Unit
Strategic Role:
· To lead, plan, conduct and execute research & development (R&D) activities based on the project assignments and role in an integrated, timely, cost effective and high quality manner in accordance with division’s strategic and operating objectives related to software backend technologies such as microservices, web services, database, Big Data platforms, cloud and virtualization technologies.
Responsibilities:
· To lead, plan and deliver research projects under Backend Unit
· To work independently and provide adequate software backend support to project’s team and other researchers for their research work
· To be the key contributor in the research projects, an active team member and assist each other to ensure successful execution of projects
· To be a team player that actively contributes ideas and initiatives to team, and independently complete assignments
· To deliver reports and documentations as needed by project leader professionally
· To provide trainings to project stakeholders that require basic knowledge in domain area
· To participate in technical papers / copyright / patent publication locally as well as internationally upon approval
· To support product management in creating innovative data products and solutions
· To continuously seek out latest technologies within the domain and strengthen the unit’s R&D capabilities
· To support IPR initiatives such as scientific paper publication, patent and copyright where applicable.
04 Jun, 2018
Contract
Programming, Development & Coding - Backend Unit
Strategic Role:
· To lead, plan, conduct and execute research & development (R&D) activities based on the project assignments and role in an integrated, timely, cost effective and high quality manner in accordance with division’s strategic and operating objectives related to software backend technologies such as microservices, web services, database, Big Data platforms, cloud and virtualization technologies.
Responsibilities:
· To lead, plan and deliver research projects under Backend Unit
· To work independently and provide adequate software backend support to project’s team and other researchers for their research work
· To be the key contributor in the research projects, an active team member and assist each other to ensure successful execution of projects
· To be a team player that actively contributes ideas and initiatives to team, and independently complete assignments
· To deliver reports and documentations as needed by project leader professionally
· To provide trainings to project stakeholders that require basic knowledge in domain area
· To participate in technical papers / copyright / patent publication locally as well as internationally upon approval
· To support product management in creating innovative data products and solutions
· To continuously seek out latest technologies within the domain and strengthen the unit’s R&D capabilities
· To support IPR initiatives such as scientific paper publication, patent and copyright where applicable.
Star Systems International Sdn Bhd
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Identifies prospective customers by reading telephone and zip code directories and others digital channels and prepare listings
Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies
Answer incoming calls from prospective customers
Use scripts to provide information about product's features, prices etc. and present their benefits
Ask pertinent questions to understand the customer's requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer's personal information accurately in a computer system and filing
Deal with complaints or doubts to safeguard the company's reputation
Go the 'extra mile' to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Completes orders by recording names, addresses, and purchases; referring orders for filling
Secures information by completing database backups
Maintains operations by following policies and procedures and prepare relevant reports
Contributes to team effort by accomplishing related results as needed
30 May, 2018
Full time
Identifies prospective customers by reading telephone and zip code directories and others digital channels and prepare listings
Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies
Answer incoming calls from prospective customers
Use scripts to provide information about product's features, prices etc. and present their benefits
Ask pertinent questions to understand the customer's requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer's personal information accurately in a computer system and filing
Deal with complaints or doubts to safeguard the company's reputation
Go the 'extra mile' to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Completes orders by recording names, addresses, and purchases; referring orders for filling
Secures information by completing database backups
Maintains operations by following policies and procedures and prepare relevant reports
Contributes to team effort by accomplishing related results as needed
International Sourcing
Ara Damansara, Petaling Jaya, Selangor, Malaysia
Can EARN UP TO RM3500++ Mandarin Speaking Telco Customer Service Consultant @ Petaling Jaya Needed! Fresh Grad are welcomed to apply! IMMEDIATE HIRING! * Perks of Joining!: - FREE Shuttle Van to/from LRT/KTM Stations - MNC Working Environment with Facilities like Gym, Cafe & Rest & Relax Area are available! - Walking Distance from a few Shopping Malls! Variety of Food Choices! - FULLY Paid Training will be provided! - Interview Tips will be provided as well! * Requirements: -Able to start working on 4 June! - Strong command in English & Mandarin Speaking! * Salary Package: RM 2000 basic+ RM 500 Language Allowance (FIXED) + OT RM10/hour + Compliment Allowance + Shift Allowance * Working Day: Rotational Working Day *Working Hour: 7am-2am (Rotational Shift) (9 hours per day) (7am-4pm/10am-7pm/12pm-9pm/2pm-11pm/5pm-2am) * Working Location: Ara Damansara, PJ * Job Summary: 1)Answer incoming calls from customer to help solve their problems. 2) Provide good service when it comes to helping clients with their problems. 3) Assist customer in any ways in order to make sure customer receive the best service.
Interested candidate please Whatsapp to Quinnie 014-720 4728 or email resume to queenie0504.recruit@gmail.com (Email subject:Telco Customer Service Consultant)
28 May, 2018
Full time
Can EARN UP TO RM3500++ Mandarin Speaking Telco Customer Service Consultant @ Petaling Jaya Needed! Fresh Grad are welcomed to apply! IMMEDIATE HIRING! * Perks of Joining!: - FREE Shuttle Van to/from LRT/KTM Stations - MNC Working Environment with Facilities like Gym, Cafe & Rest & Relax Area are available! - Walking Distance from a few Shopping Malls! Variety of Food Choices! - FULLY Paid Training will be provided! - Interview Tips will be provided as well! * Requirements: -Able to start working on 4 June! - Strong command in English & Mandarin Speaking! * Salary Package: RM 2000 basic+ RM 500 Language Allowance (FIXED) + OT RM10/hour + Compliment Allowance + Shift Allowance * Working Day: Rotational Working Day *Working Hour: 7am-2am (Rotational Shift) (9 hours per day) (7am-4pm/10am-7pm/12pm-9pm/2pm-11pm/5pm-2am) * Working Location: Ara Damansara, PJ * Job Summary: 1)Answer incoming calls from customer to help solve their problems. 2) Provide good service when it comes to helping clients with their problems. 3) Assist customer in any ways in order to make sure customer receive the best service.
Interested candidate please Whatsapp to Quinnie 014-720 4728 or email resume to queenie0504.recruit@gmail.com (Email subject:Telco Customer Service Consultant)
BENEFITS & OFFER:
In time, you will be able to build all other skills - communication, negotiation, probing and more.
Have a happy environment and fun
During training have a good performance, will offer a job after graduation
Have experiences in true environment company, real practice
This role may serve as a stepping stone for you in the area of admin, if you are looking towards building your career in this line.
You will be trained to carry out your role, therefore you will be able to ask or seek assistance when in doubt
20 Mar, 2018
Intern
BENEFITS & OFFER:
In time, you will be able to build all other skills - communication, negotiation, probing and more.
Have a happy environment and fun
During training have a good performance, will offer a job after graduation
Have experiences in true environment company, real practice
This role may serve as a stepping stone for you in the area of admin, if you are looking towards building your career in this line.
You will be trained to carry out your role, therefore you will be able to ask or seek assistance when in doubt
PERNIAGAAN POKOK TIGA
Kerinchi, Taman Bukit Pantai, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
"Coming together is a beginning. Keeping together is progress. Working together is success."
RESPRONSIBILITIES:
Handling all outbound calls pertaining to general customer’s enquiries, comments, feedbacks and other raising issue related to the company's product.
Delivering accurate information to the customer. - (training provided)
Work as a team in order to achieve the required KPI elements.
19 Mar, 2018
Full time
"Coming together is a beginning. Keeping together is progress. Working together is success."
RESPRONSIBILITIES:
Handling all outbound calls pertaining to general customer’s enquiries, comments, feedbacks and other raising issue related to the company's product.
Delivering accurate information to the customer. - (training provided)
Work as a team in order to achieve the required KPI elements.
“Mystery Shopping is an evaluation method that is practiced since 1940’s by companies or firms to find out how their products and services are received and thought by their customer. In Mystery Shopping, it involves Mystery Shopper posing as a regular customer evaluating products and services provided by the company."
We would like to notify you that we are embarking in a project that involves Luxury Retailers and requires matured individuals to conduct an evaluation for a designated retailer within Klang Valley, Penang and Johor Bahru . This is part time job which takes up 1-2 hours depending on the retailer/dealership/outlet assigned. We will brief mystery shopper before the mystery shopping exercise.
13 Feb, 2018
Part time
“Mystery Shopping is an evaluation method that is practiced since 1940’s by companies or firms to find out how their products and services are received and thought by their customer. In Mystery Shopping, it involves Mystery Shopper posing as a regular customer evaluating products and services provided by the company."
We would like to notify you that we are embarking in a project that involves Luxury Retailers and requires matured individuals to conduct an evaluation for a designated retailer within Klang Valley, Penang and Johor Bahru . This is part time job which takes up 1-2 hours depending on the retailer/dealership/outlet assigned. We will brief mystery shopper before the mystery shopping exercise.
“Mystery Shopping is an evaluation method that is practiced since 1940’s by companies or firms to find out how their products and services are received and thought by their customer. In Mystery Shopping, it involves Mystery Shopper posing as a regular customer evaluating products and services provided by the company."
We would like to notify you that we are embarking in a project that involves Luxury Retailers and requires matured individuals to conduct an evaluation for a designated retailer within Klang Valley, Penang and Johor Bahru . This is part time job which takes up 1-2 hours depending on the retailer/dealership/outlet assigned. We will brief mystery shopper before the mystery shopping exercise.
13 Feb, 2018
Part time
“Mystery Shopping is an evaluation method that is practiced since 1940’s by companies or firms to find out how their products and services are received and thought by their customer. In Mystery Shopping, it involves Mystery Shopper posing as a regular customer evaluating products and services provided by the company."
We would like to notify you that we are embarking in a project that involves Luxury Retailers and requires matured individuals to conduct an evaluation for a designated retailer within Klang Valley, Penang and Johor Bahru . This is part time job which takes up 1-2 hours depending on the retailer/dealership/outlet assigned. We will brief mystery shopper before the mystery shopping exercise.
Always ePromode Sdn Bhd
Petaling Jaya, Selangor, Malaysia
Lead development of our mobile apps
Collaborate with team to build groundbreaking applications and rapidly iterate features for our existing platform
Participate in all aspects of the agile development process, including scoping, detailed design, effort estimation, coding, testing, debugging, maintenance and support
Write code at every level - from the UI, to the backend services, to the databases and tools
Document your work and provide peer feedback
08 Feb, 2018
Contract
Lead development of our mobile apps
Collaborate with team to build groundbreaking applications and rapidly iterate features for our existing platform
Participate in all aspects of the agile development process, including scoping, detailed design, effort estimation, coding, testing, debugging, maintenance and support
Write code at every level - from the UI, to the backend services, to the databases and tools
Document your work and provide peer feedback
