Incorporated in 2014 Upstream BPO (MSC) Sdn Bhd , specialized in Business process outsourcing services focus on Out bound Call Centre Services, Inbound Call Centre Services, Online marketing as well as Sales & Marketing management. We have become one of the major players in Customer services, Sales and marketing development Internet/online/ social media marketing & PR.
In 2015 Upstream BPO Sdn Bhd Got MSC status Malaysia from MDEC. In the past years, Upstream BPO has acquired and implemented successful projects under its core IT business such as Application Development, Technology Infrastructure , System Integration, Consultancy, and Project Management. Our major customers are from Malaysia, Europe, USA, Australia and Middle East.
Our management team comprises of multi-disciplined professionals with over 50 years of cumulative work experience spanning four continents. The heart of our modus operandi is a high-performance centric environment where KPIs and milestones are regularly monitored, and immediate actions are taken where required.
Today, from our Head office in Cyberjaya, Malaysia we deliver the most comprehensive Solution to small, medium-sized and large scale businesses across Asia, Middle East, Australia, and Europe. Our proven service portfolio meets the varying needs of customers with a complete solution. Our proven Quality Service allows us to provide all our customers with efficient solutions.