Asia Fibre provides tele-marketing and call centre services for both the inbound and outbound markets for businesses. Its specialty is in providing a voice for businesses targeting the premium and affluent market segment in Malaysia.
Asia Fibre derived its namesake from its initial specialty in fibre internet services provided by all of Malaysia’s telecommunications players. Since then, the company has grown to also include servicing clients in the Paid TV, Fast Moving Consumer Goods (FMCG), Banking and Financial Institutions and Educational Institutions in Malaysia.
For outbound clients, Asia Fibre provides localization of languages to drive lead generation for sales. Its inbound customer service centre provides reception and telephonist services, shared workspace in a modern and contemporary environment and value-added advisory on complex stakeholder engagement from its experienced in-house team.