GK Consultancy Sdn Bhd

  • The Weld Jalan Raja Chulan Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
  • Handling new client leads on a daily basis;
  • Maintaining contact with clients to ensure high levels of customer satisfaction;
  • Following up on contacts for future business prospects;
  • Building and maintaining a client portfolio;
  • Assisting customers who wish to open or are managing a trading account;
  • Actively following up on queries and providing feedback to customers in a timely manner;
  • Effectively handling the existing client base (general customer service assistance and dealing with issues and complaints);
  • Following contact with partners, updating CRM with accurate information;
  • Informing clients of any new products and promotions that the company is offering;
  • Meeting company core values on a daily basis inside and outside the office.