6 jobs found in Petaling Jaya

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Nov 21, 2025
Full time
Senior Customer Service Executive (Mandarin/Cantonese Speaker)
RM3,500 - RM4,500 monthly
ENVO BPO Services Sdn Bhd ENVO BPO Services Sdn Bhd, Level 2, Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, 46050 Petaling Jaya, Selangor
Team & Operations Management Lead and manage the daily operations of the assigned campaign. Ensure all KPIs set by Management are consistently met or exceeded. Assign tasks, set deadlines, and monitor progress. Plan and organize shift schedules for team members. Maintain adequate daily headcount and notify superiors if staffing is below required levels. Performance & Quality Control Monitor and review agent performance, including call evaluations. Motivate and coach agents to achieve targets, identifying training needs for underperformers. Recognize and reward high performance. Handle complaints, issues, and escalations promptly and professionally. Administrative & Communication Duties Communicate updates on products, services, procedures, and guidelines to the team. Report system issues (telephony/CRM systems) within 20 minutes to superiors and campaign representatives. Conduct interviews for agent positions when...
Dec 03, 2025
Full time
Clinic Assistant 诊所助理
Yong Kang Refresh Sdn Bhd Petaling Jaya, Selangor, Malaysia
Handling customer appointments, incoming calls, and registering new clients. Processing transactions on the computer system for checkouts. Providing excellent customer service and treatment recommendations to clients. Building relationships with existing and potential customers to maximize sales opportunities. Addressing customer issues and feedback. Offering professional consultations and assessing customer needs. Following up on treatment methods and product inquiries from customers 处理客户预约，来电和注册客户。 处理签出计算机系统上的事务。 为客户提供优质的客户服务和治疗建议。 与现有和新客户建立关系以最大程度地增加销售机会。 处理客户问题和反馈。 提供专业咨询和客户需求评估。 跟进有关客户的治疗方法和所购买产品的咨询。
Dec 16, 2025
Intern
Internship
RM700 monthly
Virtual Event Platform Asia Sdn Bhd Mont Kiara, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We’re looking for passionate and creative students to join our team as  Interns   (Immediate Intake)  in the following fields: Available Positions: Graphic Design Video Production Intern Digital Media Intern Event Management Intern Administrative Intern  Account/ Finance Intern Office Location:  Plaza Mont Kiara Duration: 3 to 6 months Intake: Immediate! 
Dec 03, 2025
Full time
Front Desk Assistant / Receptionist
RM1,700 - RM2,000 monthly
Kelab DiRaja Selangor (Royal Selangor Club) Jalan Raja, Kuala Lumpur City Centre, Kuala Lumpur
We’re looking for a warm, friendly, and customer-focused Front Desk Assistant to be the first point of contact for our members and guests. If you enjoy meeting people, have a pleasant personality, and can handle enquiries with confidence, we’d love to hear from you. What You’ll Do: Welcome and assist members and guests at the reception counter Answer calls and handle enquiries politely and efficiently Support membership-related tasks and basic admin work Coordinate bookings, members payment and assist with day-to-day front desk operations Work closely with the team to ensure smooth service at all times
Dec 01, 2025
Full time
Assistant Outlet Manager
Yong Kang Refresh Sdn Bhd 21-G, Jalan SS2/64, SS 2, 47300 Petaling Jaya, Selangor
Job Description: - At all times, to keep the store organized, clean, and attractive to customers. - To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules. - Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed - To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments. - To achieve assigned target and goals set by company. - Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate
Dec 01, 2025
Full time
Front Desk Receptionist / CSO 前台接待员
Yong Kang Refresh Sdn Bhd 21-G, Jalan SS2/64, SS 2, 47300 Petaling Jaya, Selangor
Job Description: Handle customer appointments, incoming calls, and new customer registrations. Process transactions on the checkout computer system. Provide high-quality customer service and treatment advice to clients. Build relationships with existing and new customers to maximize sales opportunities. Handle customer inquiries and feedback. Provide professional consultation and assess customer needs. Follow up on treatment plans and product inquiries from customers. 职位描述： - 处理客户预约，来电和注册客户。 - 处理签出计算机系统上的事务。 - 为客户提供优质的客户服务和治疗建议。 - 与现有和新客户建立关系以最大程度地增加销售机会。 - 处理客户问题和反馈。 - 提供专业咨询和客户需求评估。 - 跟进有关客户的治疗方法和所购买产品的咨询。