3 jobs found in Kuala Lumpur

Refine Search
Current Search
Executive Kuala Lumpur RM40,000 - RM75,000
Search within
Refine by Categories
Refine by Job Type
Apr 08, 2026
Full time
HR Executive
RM3,000 - RM3,500 monthly
ENVO BPO Services Sdn Bhd Avenue Business centre, Jalan Sungai Jernih 8/1, Seksyen 8 Petaling Jaya, 46050 Petaling Jaya, Selangor
Are you a process-driven HR professional who thrives in high-energy environments? ENVO BPO Services Sdn Bhd is looking for an HR Executive to join our people operations team. This isn't just a desk job—you will be the engine behind our workforce growth and the guardian of our workplace culture in a fast-paced BPO setting.   What You’ll Do (Your Impact) Dynamic Talent Sourcing: Master the art of mass recruitment. You’ll lead the charge in sourcing Cantonese speakers, CS specialists, and project-based staff through JobStreet, LinkedIn, and creative referral programs. Compliance Champion: Act as our internal expert on the Employment Act 1955 . You will ensure all contracts, including our specialized Contract for Service and Parental Indemnity agreements, are legally watertight and accurately executed. Operations Excellence: From onboarding new joiners to managing digital employee records in our HRIS, you will...
Apr 08, 2026
Full time
Senior Customer Service Executive (Mandarin/Cantonese Speaker)
RM3,500 - RM4,500 monthly
ENVO BPO Services Sdn Bhd ENVO BPO Services Sdn Bhd, Level 2, Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, 46050 Petaling Jaya, Selangor
Team & Operations Management Lead and manage the daily operations of the assigned campaign. Ensure all KPIs set by Management are consistently met or exceeded. Assign tasks, set deadlines, and monitor progress. Plan and organize shift schedules for team members. Maintain adequate daily headcount and notify superiors if staffing is below required levels. Performance & Quality Control Monitor and review agent performance, including call evaluations. Motivate and coach agents to achieve targets, identifying training needs for underperformers. Recognize and reward high performance. Handle complaints, issues, and escalations promptly and professionally. Administrative & Communication Duties Communicate updates on products, services, procedures, and guidelines to the team. Report system issues (telephony/CRM systems) within 20 minutes to superiors and campaign representatives. Conduct interviews for agent...
Apr 08, 2026
Full time
Customer Service Executive
RM2,300 - RM3,500 monthly
ENVO BPO Services Sdn Bhd BLOCK D-2-36, 8 AVENUE BUSINESS CENTRE, JALAN SUNGAI JERNEH 8/1, 46050 PETALING JAYA, SELANGOR
Job Description Respond to customer inquiries within the agreed response time Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution Accurately record and escalate customers' feedback and bugs to relevant departments Perform room reservations (complimentary) at various hotel properties Perform booking cancellation Perform booking amendment (check-in, check out date/room type /hotel) Conduct campaign registration ( event / draw/ tournament)