RM1,900 - RM2,200 yearly
The Straits Resort (Medini)
3, Jalan Medini Utara 1, Iskandar Puteri, Johor, Malaysia
Job Summary
The Resort Butler is the key guest-facing ambassador delivering highly personalized luxury services to all residents. This operational role oversees the full resident journey, requiring strong knowledge and co-ordinating skills across all resort areas, including Rooms, Food & Beverage, and Wellness & Lifestyle experiences. They curate elevated, seamless experiences, providing emotional support and assisting residents in maintaining their independence.
The successful candidate will be responsible for the following:
Personalized Luxury Service & Journey Management
Deliver highly personalized, anticipatory, and discreet service throughout the full resident journey, from prearrival preparations through to departure arrangements.
Curate the in-suite experience, including thoughtfully designed suite setups, managing all in-room dining requests, handling laundry/pressing needs, and coordinating concierge services.
Maintain proactive engagement...