Customer service jobs in Petaling Jaya

Feb 24, 2026

Full time

RM2,300 - RM3,500 monthly

ENVO BPO Services Sdn Bhd BLOCK D-2-36, 8 AVENUE BUSINESS CENTRE, JALAN SUNGAI JERNEH 8/1, 46050 PETALING JAYA, SELANGOR

Job Description Respond to customer inquiries within the agreed response time Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution Accurately record and escalate customers' feedback and bugs to relevant departments Perform room reservations (complimentary) at various hotel properties Perform booking cancellation Perform booking amendment (check-in, check out date/room type /hotel) Conduct campaign registration ( event / draw/ tournament)

Feb 24, 2026

Full time

Senior Customer Service Executive (Mandarin/Cantonese Speaker)

RM3,500 - RM4,500 monthly

ENVO BPO Services Sdn Bhd ENVO BPO Services Sdn Bhd, Level 2, Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, 46050 Petaling Jaya, Selangor

Team & Operations Management Lead and manage the daily operations of the assigned campaign. Ensure all KPIs set by Management are consistently met or exceeded. Assign tasks, set deadlines, and monitor progress. Plan and organize shift schedules for team members. Maintain adequate daily headcount and notify superiors if staffing is below required levels. Performance & Quality Control Monitor and review agent performance, including call evaluations. Motivate and coach agents to achieve targets, identifying training needs for underperformers. Recognize and reward high performance. Handle complaints, issues, and escalations promptly and professionally. Administrative & Communication Duties Communicate updates on products, services, procedures, and guidelines to the team. Report system issues (telephony/CRM systems) within 20 minutes to superiors and campaign representatives. Conduct interviews for agent...

Feb 03, 2026

Full time

Clinic Assistant 诊所助理

Yong Kang Refresh Sdn Bhd Petaling Jaya, Selangor, Malaysia

Handling customer appointments, incoming calls, and registering new clients. Processing transactions on the computer system for checkouts. Providing excellent customer service and treatment recommendations to clients. Building relationships with existing and potential customers to maximize sales opportunities. Addressing customer issues and feedback. Offering professional consultations and assessing customer needs. Following up on treatment methods and product inquiries from customers 处理客户预约，来电和注册客户。处理签出计算机系统上的事务。为客户提供优质的客户服务和治疗建议。与现有和新客户建立关系以最大程度地增加销售机会。处理客户问题和反馈。提供专业咨询和客户需求评估。跟进有关客户的治疗方法和所购买产品的咨询。

Feb 24, 2026

Full time

Ecommerce Executive

RM3,000 - RM4,500 monthly

PPMM Global Sdn. Bhd. dataran prima, Jalan PJU 1/39, Dataran Prima, Petaling Jaya, Selangor, Malaysia

Manage the online store on a day-to-day basis Involve in e-commerce business development, formulate strategies and manage all online sales and marketing related matters Attend to customers’ inquiries and provide good customer service Prepare sales report Other tasks as assigned by superior

Feb 24, 2026

Full time

Sales Executive

RM2,000 - RM3,500 monthly

PPMM Global Sdn. Bhd. No 31-3 Block C2 Jalan PJU 1/39, Dataran Prima, Petaling Jaya, Selangor, Malaysia

Sales Executive (New Channels & Corporate Partnerships) Role Overview This role focuses on opening new accounts and developing new revenue channels for PopoMama, with a strong emphasis on: Corporate gifting & workplace wellness programs B2B partnerships and non-traditional channels aligned with women’s health You will own the end-to-end sales cycle, from prospecting and pitching to closing and account growth. Responsibilities Open new corporate accounts (corporate gifting, workplace wellness, ESG & IWD initiatives) Develop new channels (florists, confinement centres, wellness & sports partners) Pitch PopoMama’s women’s health solutions to HR, People & business leaders Build partnerships that lead to repeat and long-term business Why Join Us Purpose-driven brand with real impact in...

Feb 24, 2026

Full time

Telemarketing Executive

RM2,000 - RM2,400 monthly

ENVO BPO Services Sdn Bhd Kuala Lumpur (Near Masjid Jamek LRT Station)

Responsibilities: Make outbound calls to prospective customers to sell the company’s products and services. Qualify leads by gauging customer interest and assessing the suitability of products for their needs. Effectively present product benefits, focusing on how they meet customer requirements to encourage sales. Handle objections confidently, addressing customer concerns to increase interest and likelihood of a sale. Build positive customer relationships through engaging interactions, fostering trust and brand loyalty. Record call details and outcomes accurately in the designated system, including follow-up actions and feedback. Follow up on leads to maintain customer engagement and maximize conversion rates. Meet established call and sales targets, contributing to team and company goals. Stay updated on product features, promotions, and industry trends to ensure accurate and persuasive sales pitches.

Feb 24, 2026

Full time

Full Time - Sales Assistant

RM2,800 - RM3,500 monthly

Linexcom Sdn Bhd Jalan PJS 1/27, Taman Petaling Utama, Petaling Jaya, Selangor, Malaysia

We are seeking a detail-oriented and proactive IT Sales Admin to join our dynamic sales team. The IT Sales Admin will support the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth operations within the department. The ideal candidate will possess excellent organizational skills and the ability to communicate effectively in both English and Malay (Optional: Chinese). Key Responsibilities: Sales Support: Assist the sales team with administrative tasks such as preparing sales documents, proposals, and quotations. Maintain and update customer records, sales reports, and databases. Coordination and Communication: Coordinate meetings, appointments, and travel arrangements for the sales team. Communicate with clients to schedule appointments and follow up on sales inquiries. Order Processing: Process sales orders, track shipments, and ensure timely delivery of products. Handle customer...

Feb 25, 2026

Full time

Purchasing Executive

RM2,500 - RM3,000 monthly

Berjaya Times Square Sdn Bhd Kuala Lumpur, Malaysia

Overall Accountability: Manage PR and PO processes to ensure smooth purchasing operations. Accurately update purchasing data in MERP. Coordinate with suppliers, logistics partners, and MIDA for shipments and documentation. Source services and stock items, and follow up on delivery status. Main Responsibilities 1. Logistics & Import/Export Management: Customs Coordination: Liaise directly with Customs at KLIA/Port Klang and forwarders to expedite the clearance of imported items. Trade Compliance: Prepare and manage applications for Sales Tax Exemptions (CJ5/CJ5A) via MIDA and ensure full compliance with Malaysian trade regulations. Shipment Tracking: Monitor shipment status using AWB/Bill of Lading and proactively resolve transit delays. Document Control: Verify shipping documents (Invoice, Packing List, COO, K1/K9 forms ) for accuracy before submission to Finance...

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8 customer service jobs found in Petaling Jaya