10 customer service jobs found in Petaling Jaya

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Jan 09, 2026
Full time
Senior Customer Service Executive (Mandarin/Cantonese Speaker)
RM3,500 - RM4,500 monthly
ENVO BPO Services Sdn Bhd ENVO BPO Services Sdn Bhd, Level 2, Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, 46050 Petaling Jaya, Selangor
Team & Operations Management Lead and manage the daily operations of the assigned campaign. Ensure all KPIs set by Management are consistently met or exceeded. Assign tasks, set deadlines, and monitor progress. Plan and organize shift schedules for team members. Maintain adequate daily headcount and notify superiors if staffing is below required levels. Performance & Quality Control Monitor and review agent performance, including call evaluations. Motivate and coach agents to achieve targets, identifying training needs for underperformers. Recognize and reward high performance. Handle complaints, issues, and escalations promptly and professionally. Administrative & Communication Duties Communicate updates on products, services, procedures, and guidelines to the team. Report system issues (telephony/CRM systems) within 20 minutes to superiors and campaign representatives. Conduct interviews for agent...
Jan 05, 2026
Contract
Relationship Executive
Brickfields Asia College Sdn Bhd VSQ, Menara BAC, Jalan Utara, Section 52, Petaling Jaya, Selangor, Malaysia
1. Student Counselling & Programme Advisory   Provide professional counselling to prospective students and parents on available diploma, degree, and certificate programmes.   Explain entry requirements, programme structures, fees, scholarships, and career pathways.   Guide students in selecting suitable programmes based on their academic results and interests.   2. Recruitment & Enrolment Activities   Handle enquiries from walk-ins, calls, emails, WhatsApp, and social media.   Assist students with application, documentation, and admissions procedures.   Follow up promptly on leads to ensure smooth conversion into enrolments.   Work closely with the Admissions and Registrar’s Office to ensure accurate processing.   3. Sales & Target Achievement   Work towards monthly and annual recruitment targets set by...
Jan 05, 2026
Contract
Executive / Senior Executive, International Student Office (ISO)
Brickfields Asia College Sdn Bhd VSQ2 Pj, Menara BAC, Jalan Utara, Section 52, Petaling Jaya, Selangor, Malaysia
To support and oversee all processes related to international student affairs, including visa management, compliance, student support, and engagement, ensuring adherence to government regulations and institutional policies. This role acts as a key liaison between international students and immigration authorities, academic departments, and support services at the group level. Job Description 1. Student Pass Processing & Compliance Manage the application, renewal, and cancellation processes of Student Pass via EMGS and Immigration Department systems. Ensure timely submission of required documentation for student visa endorsements, extensions, special passes, and transfers. Liaise with EMGS and Immigration for updates, follow-ups, and issue resolution. Track and monitor visa expiry dates, passport submissions, and student pass approvals. 2. Documentation & Records Management Maintain accurate and up-to-date records of all international students...
Jan 06, 2026
Full time
Clinic Assistant 诊所助理
Yong Kang Refresh Sdn Bhd Petaling Jaya, Selangor, Malaysia
Handling customer appointments, incoming calls, and registering new clients. Processing transactions on the computer system for checkouts. Providing excellent customer service and treatment recommendations to clients. Building relationships with existing and potential customers to maximize sales opportunities. Addressing customer issues and feedback. Offering professional consultations and assessing customer needs. Following up on treatment methods and product inquiries from customers 处理客户预约，来电和注册客户。 处理签出计算机系统上的事务。 为客户提供优质的客户服务和治疗建议。 与现有和新客户建立关系以最大程度地增加销售机会。 处理客户问题和反馈。 提供专业咨询和客户需求评估。 跟进有关客户的治疗方法和所购买产品的咨询。
Jan 09, 2026
Full time
Telemarketing Executive
RM2,000 - RM2,400 monthly
ENVO BPO Services Sdn Bhd BLOCK D-2-36, 8 AVENUE BUSINESS CENTRE, JALAN SUNGAI JERNEH 8/1, 46050 PETALING JAYA, SELANGOR
Responsibilities: Make outbound calls to prospective customers to sell the company’s products and services. Qualify leads by gauging customer interest and assessing the suitability of products for their needs. Effectively present product benefits, focusing on how they meet customer requirements to encourage sales. Handle objections confidently, addressing customer concerns to increase interest and likelihood of a sale. Build positive customer relationships through engaging interactions, fostering trust and brand loyalty. Record call details and outcomes accurately in the designated system, including follow-up actions and feedback. Follow up on leads to maintain customer engagement and maximize conversion rates. Meet established call and sales targets, contributing to team and company goals. Stay updated on product features, promotions, and industry trends to ensure accurate and persuasive sales pitches.
Jan 06, 2026
Full time
Assistant Outlet Manager
Yong Kang Refresh Sdn Bhd 21-G, Jalan SS2/64, SS 2, 47300 Petaling Jaya, Selangor
Job Description: - At all times, to keep the store organized, clean, and attractive to customers. - To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules. - Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed - To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments. - To achieve assigned target and goals set by company. - Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate
Jan 06, 2026
Full time
Front Desk Receptionist / CSO 前台接待员
Yong Kang Refresh Sdn Bhd 21-G, Jalan SS2/64, SS 2, 47300 Petaling Jaya, Selangor
Job Description: Handle customer appointments, incoming calls, and new customer registrations. Process transactions on the checkout computer system. Provide high-quality customer service and treatment advice to clients. Build relationships with existing and new customers to maximize sales opportunities. Handle customer inquiries and feedback. Provide professional consultation and assess customer needs. Follow up on treatment plans and product inquiries from customers. 职位描述： - 处理客户预约，来电和注册客户。 - 处理签出计算机系统上的事务。 - 为客户提供优质的客户服务和治疗建议。 - 与现有和新客户建立关系以最大程度地增加销售机会。 - 处理客户问题和反馈。 - 提供专业咨询和客户需求评估。 - 跟进有关客户的治疗方法和所购买产品的咨询。
Jan 09, 2026
Full time
Business Support Executive (Mandarin Speaker - Finance department)
RM2,500 - RM3,500 monthly
ENVO BPO Services Sdn Bhd BLOCK D-2-36, 8 AVENUE BUSINESS CENTRE, JALAN SUNGAI JERNEH 8/1, 46050 PETALING JAYA, SELANGOR
Job Descriptions Maintenance of accounts receivable and accounts payable. Preparation of payment vouchers and petty cash vouchers. Ensure all payment vouchers are approved before making payments. Ensure all payments are accompanied by original documents. Ensure all capex are properly justified before purchase. Maintenance of petty cash account. Maintenance of capex/leased asset. Data entry into accounting system. Follow up on debtors’ payment. Preparing creditor aging report. Preparing of billings and remittance for customers and suppliers. Overseeing the attendance report of the employees of company. To assist with the licensing application with authorities. To undertake additional responsibilities or perform ad-hoc tasks as and when required by superiors.
Jan 05, 2026
Full time
Junior Sales Assistant
RM3,000 - RM5,000 monthly
Linexcom Sdn Bhd Jalan PJS 1/27, Taman Petaling Utama, Petaling Jaya, Selangor, Malaysia
We are seeking a detail-oriented and proactive IT Sales Admin to join our dynamic sales team. The IT Sales Admin will support the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth operations within the department. The ideal candidate will possess excellent organizational skills and the ability to communicate effectively in both English and Malay (Optional: Chinese). Key Responsibilities: Sales Support: Assist the sales team with administrative tasks such as preparing sales documents, proposals, and quotations. Maintain and update customer records, sales reports, and databases. Coordination and Communication: Coordinate meetings, appointments, and travel arrangements for the sales team. Communicate with clients to schedule appointments and follow up on sales inquiries. Order Processing: Process sales orders, track shipments, and ensure timely delivery of products. Handle customer...
Jan 06, 2026
Full time
Tuina Therapist 推拿师
Yong Kang Refresh Sdn Bhd 21-G, Jalan SS2/64, SS 2, 47300 Petaling Jaya, Selangor
Job Description: Provide high-quality wellness treatment and care services. Ensure proper preparation and preventive measures for related therapies. Maintain cleanliness of acupuncture tools. 职位描述: 提供高水准养生治疗及护理服务 做好相关疗前准备和预防措施 做好针灸工具的清洁