Customer service jobs in Petaling Jaya

Apr 08, 2026

Full time

RM2,300 - RM3,500 monthly

ENVO BPO Services Sdn Bhd BLOCK D-2-36, 8 AVENUE BUSINESS CENTRE, JALAN SUNGAI JERNEH 8/1, 46050 PETALING JAYA, SELANGOR

Job Description Respond to customer inquiries within the agreed response time Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution Accurately record and escalate customers' feedback and bugs to relevant departments Perform room reservations (complimentary) at various hotel properties Perform booking cancellation Perform booking amendment (check-in, check out date/room type /hotel) Conduct campaign registration ( event / draw/ tournament)

Apr 08, 2026

Full time

Senior Customer Service Executive (Mandarin/Cantonese Speaker)

RM3,500 - RM4,500 monthly

ENVO BPO Services Sdn Bhd ENVO BPO Services Sdn Bhd, Level 2, Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, 46050 Petaling Jaya, Selangor

Team & Operations Management Lead and manage the daily operations of the assigned campaign. Ensure all KPIs set by Management are consistently met or exceeded. Assign tasks, set deadlines, and monitor progress. Plan and organize shift schedules for team members. Maintain adequate daily headcount and notify superiors if staffing is below required levels. Performance & Quality Control Monitor and review agent performance, including call evaluations. Motivate and coach agents to achieve targets, identifying training needs for underperformers. Recognize and reward high performance. Handle complaints, issues, and escalations promptly and professionally. Administrative & Communication Duties Communicate updates on products, services, procedures, and guidelines to the team. Report system issues (telephony/CRM systems) within 20 minutes to superiors and campaign representatives. Conduct interviews for agent...

Sep 08, 2025

Full time

Business Development Executive

RM5,000 - RM8,000 monthly

Richewood Capital Sdn Bhd A-1-1, Plaza VADS (Annex Tower), No.1, Jalan Tun Mohd Fuad, Taman Tun Dr Ismail, 60000 Kuala Lumpur

Manager, Business Development If you’re ambitious and energetic, we are looking for you. The Company A fast-growing investment management company with great bosses and a lively environment full of positive energy. Responsibilities Develop and implement business growth strategies focused on financial gain and customer satisfaction, in line with the company’s corporate objectives. Conduct market research to identify new business opportunities, markets, and customer needs. Promote and present the company’s products, services, and investment opportunities professionally to individual clients and groups. Lead, negotiate, and close business deals while maintaining positive client relationships. Prepare, review, and manage contracts and agreements in compliance with company policies and legal requirements. Provide leadership, task delegation, and performance management to team members to ensure...

Mar 04, 2026

Full time

Clinic Assistant 诊所助理

Yong Kang Refresh Sdn Bhd Petaling Jaya, Selangor, Malaysia

Handling customer appointments, incoming calls, and registering new clients. Processing transactions on the computer system for checkouts. Providing excellent customer service and treatment recommendations to clients. Building relationships with existing and potential customers to maximize sales opportunities. Addressing customer issues and feedback. Offering professional consultations and assessing customer needs. Following up on treatment methods and product inquiries from customers 处理客户预约，来电和注册客户。处理签出计算机系统上的事务。为客户提供优质的客户服务和治疗建议。与现有和新客户建立关系以最大程度地增加销售机会。处理客户问题和反馈。提供专业咨询和客户需求评估。跟进有关客户的治疗方法和所购买产品的咨询。

Apr 08, 2026

Full time

Ecommerce Executive

RM3,000 - RM4,500 monthly

PPMM Global Sdn. Bhd. dataran prima, Jalan PJU 1/39, Dataran Prima, Petaling Jaya, Selangor

Manage the online store on a day-to-day basis Involve in e-commerce business development, formulate strategies and manage all online sales and marketing related matters Attend to customers’ inquiries and provide good customer service Prepare sales report Other tasks as assigned by superior

Apr 08, 2026

Full time

Sales Executive

RM2,000 - RM3,500 monthly

PPMM Global Sdn. Bhd. No 31-3 Block C2 Jalan PJU 1/39, Dataran Prima, Petaling Jaya, Selangor

Sales Executive (New Channels & Corporate Partnerships) Role Overview This role focuses on opening new accounts and developing new revenue channels for PopoMama, with a strong emphasis on: Corporate gifting & workplace wellness programs B2B partnerships and non-traditional channels aligned with women’s health You will own the end-to-end sales cycle, from prospecting and pitching to closing and account growth. Responsibilities Open new corporate accounts (corporate gifting, workplace wellness, ESG & IWD initiatives) Develop new channels (florists, confinement centres, wellness & sports partners) Pitch PopoMama’s women’s health solutions to HR, People & business leaders Build partnerships that lead to repeat and long-term business Why Join Us Purpose-driven brand with real impact in...

Apr 08, 2026

Full time

Executive, Digital Product

Brickfields Asia College Sdn Bhd VSQ2 Pj, Menara BAC, Jalan Utara, Section 52, Petaling Jaya, Selangor

Key Responsibilities 1. Helpline Operations & Support Manage the daily queue of incoming Helpline tickets and digital enquiries , ensuring timely and accurate resolution according to service level agreements (SLAs). Act as the Tier 2 support, handling escalated customer support issues that require deeper knowledge of the digital platforms or problem-solving. Monitor service dashboards and generate basic reports on ticket volume, resolution time and common customer issues to identify trends. 2. Chatbot Platform & Agent Onboarding Maintain a high-level understanding of the AI Chatbot platform's architecture, dialogue flows, and knowledge base. Develop and maintain up-to-date training materials and operational guides for the chatbot platform. Conduct hands-on onboarding and training sessions for new Helpline agents, ensuring they are proficient in using the chatbot interface and escalation procedures. Serve as the internal...

Apr 08, 2026

Contract

Executive / Senior Executive, International Student Office (ISO)

Brickfields Asia College Sdn Bhd VSQ2 Pj, Menara BAC, Jalan Utara, Section 52, Petaling Jaya, Selangor

To support and oversee all processes related to international student affairs, including visa management, compliance, student support, and engagement, ensuring adherence to government regulations and institutional policies. This role acts as a key liaison between international students and immigration authorities, academic departments, and support services at the group level. Job Description 1. Student Pass Processing & Compliance Manage the application, renewal, and cancellation processes of Student Pass via EMGS and Immigration Department systems. Ensure timely submission of required documentation for student visa endorsements, extensions, special passes, and transfers. Liaise with EMGS and Immigration for updates, follow-ups, and issue resolution. Track and monitor visa expiry dates, passport submissions, and student pass approvals. 2. Documentation & Records Management Maintain accurate and up-to-date records of all international students...

Apr 08, 2026

Contract

Relationship Executive

Brickfields Asia College Sdn Bhd VSQ, Menara BAC, Jalan Utara, Section 52, Petaling Jaya, Selangor

1. Student Counselling & Programme Advisory Provide professional counselling to prospective students and parents on available diploma, degree, and certificate programmes. Explain entry requirements, programme structures, fees, scholarships, and career pathways. Guide students in selecting suitable programmes based on their academic results and interests. 2. Recruitment & Enrolment Activities Handle enquiries from walk-ins, calls, emails, WhatsApp, and social media. Assist students with application, documentation, and admissions procedures. Follow up promptly on leads to ensure smooth conversion into enrolments. Work closely with the Admissions and Registrar’s Office to ensure accurate processing. 3. Sales & Target Achievement Work towards monthly and annual recruitment targets set by...

Apr 08, 2026

Full time

Telemarketing Executive

RM2,000 - RM2,400 monthly

ENVO BPO Services Sdn Bhd Kuala Lumpur (Near Masjid Jamek LRT Station)

Responsibilities: Make outbound calls to prospective customers to sell the company’s products and services. Qualify leads by gauging customer interest and assessing the suitability of products for their needs. Effectively present product benefits, focusing on how they meet customer requirements to encourage sales. Handle objections confidently, addressing customer concerns to increase interest and likelihood of a sale. Build positive customer relationships through engaging interactions, fostering trust and brand loyalty. Record call details and outcomes accurately in the designated system, including follow-up actions and feedback. Follow up on leads to maintain customer engagement and maximize conversion rates. Meet established call and sales targets, contributing to team and company goals. Stay updated on product features, promotions, and industry trends to ensure accurate and persuasive sales pitches.

Apr 08, 2026

Full time

SALES EXECUTIVE

RM3,500 - RM4,500 monthly

Maskavia Sdn Bhd Jalan Sentul, Sentul Selatan, Kuala Lumpur

Main Responsibilities Successful Candidate will be based at Kuala Lumpur. Responsible for successful sales development of solutions within focus on the “Public, Health Care, Retail and Finance” sector within Malaysia and the Southeast Asia region. Tasks Customer service execution while identifying new market opportunities within Malaysia and Southeast Asia. Developing sales for assigned sectors and customers Identify and maintain close contact with key decision makers Local marketing activities and customer events to drive revenue within assigned sectors Market, customer and competitors' analysis Achieve agreed targets for sales and profitability Build the Southeast Asia market Following internal procedures and sales tools Ability to travel when required nationally and regionally Additional duties as assigned

Apr 02, 2026

Full time

Assistant Outlet Manager

Yong Kang Refresh Sdn Bhd 21-G, Jalan SS2/64, SS 2, 47300 Petaling Jaya, Selangor

Job Description: - At all times, to keep the store organized, clean, and attractive to customers. - To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules. - Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed - To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments. - To achieve assigned target and goals set by company. - Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

Apr 02, 2026

Full time

Front Desk Receptionist / CSO 前台接待员

Yong Kang Refresh Sdn Bhd 21-G, Jalan SS2/64, SS 2, 47300 Petaling Jaya, Selangor

Job Description: Handle customer appointments, incoming calls, and new customer registrations. Process transactions on the checkout computer system. Provide high-quality customer service and treatment advice to clients. Build relationships with existing and new customers to maximize sales opportunities. Handle customer inquiries and feedback. Provide professional consultation and assess customer needs. Follow up on treatment plans and product inquiries from customers. 职位描述： - 处理客户预约，来电和注册客户。 - 处理签出计算机系统上的事务。 - 为客户提供优质的客户服务和治疗建议。 - 与现有和新客户建立关系以最大程度地增加销售机会。 - 处理客户问题和反馈。 - 提供专业咨询和客户需求评估。 - 跟进有关客户的治疗方法和所购买产品的咨询。

Apr 08, 2026

Full time

Executive, Business Development & Sales

Brickfields Asia College Sdn Bhd VSQ, Jalan Utara, Section 52, Petaling Jaya, Selangor,

1. Sales Enablement & Revenue Growth Drive lead generation, qualification, and conversion initiatives to grow training and consulting revenue. Engage prospective clients through calls, emails, meetings, and presentations to secure new accounts. Manage the end-to-end sales cycle from initial enquiry to deal closure, ensuring a healthy sales pipeline and consistent deal flow. Prepare proposals, quotations, sales decks, and client briefs with clear and compelling value propositions. Track sales performance, develop forecasts, and provide insights to support monthly and quarterly revenue targets. 2. Marketing & Brand Visibility Execute digital and offline marketing campaigns to promote HRD Academy programmes. Coordinate with the marketing team on campaign strategy, content planning, social media initiatives, and email marketing. Analyse campaign performance and market trends to refine messaging, positioning, and...

Apr 08, 2026

Full time

Executive, Business Development & Training Delivery

Brickfields Asia College Sdn Bhd VSQ, Jalan Utara, Section 52, Petaling Jaya, Selangor,

1. Sales Enablement & Revenue Growth Drive lead generation, qualification, and conversion initiatives to grow training and consulting revenue. Engage prospective clients through calls, emails, meetings, and presentations to secure new accounts. Manage the end-to-end sales cycle from enquiry to closing, ensuring a strong pipeline and consistent deal flow. Prepare proposals, quotations, sales decks, and client briefs with clear and compelling value propositions. Track sales performance, generate forecasts, and provide insights to support monthly and quarterly revenue targets. 2. Marketing & Brand Visibility Execute digital and offline marketing campaigns to promote HRD Academy programmes. Coordinate with the marketing team on campaign strategy, content planning, social media initiatives, and email marketing. Analyse campaign performance and market trends to refine messaging, positioning, and go-to-market strategies....

Apr 08, 2026

Full time

Sales Representative

RM2,000 - RM3,000 monthly

Posim Petroleum Marketing Sdn Bhd Persiaran Jubli Perak, Section 21, Shah Alam, Selangor

To develop strong dealer channel base for sales on range of existing products (Lubricants, Battery, Tires etc) in assigned territory. To maintain strong relationship with customers, advise them regarding company new products, pricing and promotion. Ensure collection of debts in a timely manner. Provide high quality sales service and after sales services to the customers. Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction and collection. Vacancy location: Klang Valley / Sabah (Kota Kinabalu) / Penang (Butterworth)

Apr 02, 2026

Full time

Junior Sales & Marketing

RM3,000 - RM4,000 monthly

Linexcom Sdn Bhd Jalan PJS 1/27, Taman Petaling Utama, Petaling Jaya, Selangor,

We are seeking a detail-oriented and proactive IT Sales Admin to join our dynamic sales team. The IT Sales Admin will support the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth operations within the department. The ideal candidate will possess excellent organizational skills and the ability to communicate effectively in both English and Malay (Optional: Chinese). Key Responsibilities: Sales Support: Assist the sales team with administrative tasks such as preparing sales documents, proposals, and quotations. Maintain and update customer records, sales reports, and databases. Coordination and Communication: Coordinate meetings, appointments, and travel arrangements for the sales team. Communicate with clients to schedule appointments and follow up on sales inquiries. Order Processing: Process sales orders, track shipments, and ensure timely delivery of products. Handle customer...

Apr 08, 2026

Full time

Purchasing Executive

RM2,500 - RM3,000 monthly

Berjaya Times Square Sdn Bhd Kuala Lumpur

Overall Accountability: Manage PR and PO processes to ensure smooth purchasing operations. Accurately update purchasing data in MERP. Coordinate with suppliers, logistics partners, and MIDA for shipments and documentation. Source services and stock items, and follow up on delivery status. Main Responsibilities 1. Logistics & Import/Export Management: Customs Coordination: Liaise directly with Customs at KLIA/Port Klang and forwarders to expedite the clearance of imported items. Trade Compliance: Prepare and manage applications for Sales Tax Exemptions (CJ5/CJ5A) via MIDA and ensure full compliance with Malaysian trade regulations. Shipment Tracking: Monitor shipment status using AWB/Bill of Lading and proactively resolve transit delays. Document Control: Verify shipping documents (Invoice, Packing List, COO, K1/K9 forms ) for accuracy before submission to Finance...

Apr 02, 2026

Full time

Tuina Therapist 推拿师

Yong Kang Refresh Sdn Bhd 21-G, Jalan SS2/64, SS 2, 47300 Petaling Jaya, Selangor

Job Description: Provide high-quality wellness treatment and care services. Ensure proper preparation and preventive measures for related therapies. Maintain cleanliness of acupuncture tools. 职位描述: 提供高水准养生治疗及护理服务做好相关疗前准备和预防措施做好针灸工具的清洁

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19 customer service jobs found in Petaling Jaya