16 customer service jobs found in Petaling Jaya

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29 Sep, 2022
Contract
Audio and Video Engineer/Technician
Brickfields Asia College VSQ2 Pj, Pjs 52, Petaling Jaya, Selangor, Malaysia
Manage the audio, lighting, and video requirements for the Banquet & Auditorium. Prepare SOPs for AV functions and equipment and maintain AV inventory. Conducting sound, visual, and performance quality checks on AV equipment. Inspecting mountings and electrical equipment to ensure they conform to health and safety regulations. Responsible for the safe keeping & inventory of all AV equipment. Operating sound and visual equipment during live events. Troubleshooting equipment and ensuring events run smoothly. Disassembling audio and visual equipment and packing up after the event. Performing inventory management on equipment, wiring, and accessories. Carrying out any cleaning, maintenance, or repairs on audio visual (AV) equipment. Generating expense reports for management. Maintaining strong customer relations. Any other related assigned tasks as per required.
22 Nov, 2022
Contract
CUSTOMER SERVICE EXECUTIVE - CHAT/CALL/EMAIL (SG MARKET)
Redberry Contact Center Sdn Bhd Redberry Contact Center Sdn Bhd, Jalan 13/2, Seksyen 13, Petaling Jaya, Selangor, Malaysia
VACANCIES: 10 positions INTAKE: IMMEDIATE HIRING BASIC SALARY: RM2300 (pls do not apply if expecting more) WORKING HOURS/DAYS: |8:30 AM - 6:00 PM| MONDAY – FRIDAY (Observing SG’s public holiday) LOCATION: REDBERRY CONTACT CENTER, SECTION 13, PETALING JAYA (Nearest LRT - Asia Jaya, shuttle van is provided to ferry employees from Asia Jaya's LRT to the office) JOB DESCRIPTION:- Handle incoming calls/WhatsApp Chat/Emails and inquiries about the financial product Patiently listen to customer's inquiries or problems Deliver polite and accurate responses to customers in a timely manner Foster and build relationships with customers Follow company procedures, guidelines and policies set To serve Singaporean customer  
22 Nov, 2022
Contract
CUSTOMER SERVICE EXECUTIVE
Redberry Contact Center Sdn Bhd Redberry Contact Center Sdn Bhd, Jalan 13/2, Seksyen 13, Petaling Jaya, Selangor, Malaysia
VACANCIES: 5 positions INTAKE: 28th November 2022. BASIC SALARY: RM2300 - RM 2500 WORKING HOURS/DAYS: FIVE WORK DAYS, INCLUDING WEEKENDS & PUBLIC HOLIDAYS, WORKING SHIFT: 2 ROTATIONAL SHIFTS |9:00 AM - 6:00 PM|12:00 PM - 9:00 PM| LOCATION: REDBERRY CONTACT CENTER, SECTION 13, PETALING JAYA (Nearest LRT - Asia Jaya. Shuttle van provided to & fro the LRT station) HYBRID WORK MODE: Morning Shift (Office Based) | Noon shift/Weekends/Public Holidays (WFH) MUST COME WITH OWN LAPTOP & HIGH SPEED BROADBAND (Minimum 100Mbps) for Hybrid Working Arrangement THIS IS NOT 100% WFH JOB. JOBSCOPE Handle all inbound contacts received and outbound contacts made via chats (marketplace), emails, social media, and calls To resolve product or service problems by clarifying and understanding the customer's complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting...
21 Nov, 2022
Full time
Customer Service Executive
Acors Group Holdings Sdn Bhd Klang, Selangor
Resposibilities: Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments Managing high volumes of incoming calls and emails daily. Build sustainable relationships with vendors and clients. Assist with placement of orders, refunds, or exchanges Escalating queries and concerns.    
26 Apr, 2022
Full time
Support Consultant
Transact2 Sdn Bhd Kelana Square, Jalan SS 7/26, SS7, Petaling Jaya, Selangor, Malaysia
Take responsibility in assisting customers through effective troubleshooting. Identify and manage the cause of both hardware and software faults and solve the issue. Hardware (PC & Server) commissioning, software installation and configuration. Handle and provide solution via phone call, email or onsite. Work closely  with the technical team in order to monitor and tracks issues resulting in speedy resolution. Take lead in advising and handling customers support issues as well as upkeeping support documentation, In charge of providing input on recurring customer problems and shares the information with other team members as part of knowledge transfer.
07 Nov, 2022
Full time
Customer Experience Executive
Petbacker Leisure Commerce Square
  Provide quality services to customers and respond to customer inquiries and complaints via chats  To be familiar with all the company products and services, quickly solve problems for  customers  Address customer feedback as well as complaints professionally  Process verification of hosts identity and listings  Monitor, analyze and report possible fraudulent activity on the platform  Report and escalate issues to relevant teams in the event of an issue  Ad-hoc tasks as assigned by Superior
01 Nov, 2022
Full time
Senior Operation Executive
CELLGEN LIFESCIENCES (M) SDN BHD The Boulevard, Mid Valley City, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
The Opportunity   Are you a reliable and committed person who is looking at internal recognition + EXTRA perks with a package not < RM50,000 per annum?  If this sounds exciting, please read on!   At CellLabs, we value integrity and treat all employees equally. We aim to create an inclusive workplace where all employees feel engaged and supportive of one another, and their contributions would be recognized and rewarded. We strive to provide EXTRA benefits that are reflected in the remuneration package we offer; not limited to our dedication to fostering relationship-building via get-together time over lunch & dinner and other team-building activities. As part of our ever-growing business, we are looking for a Senior Operation Executive to support our day-to-day business transactions.   What you’ll be doing: ~ To manage the day-to-day operation order fulfillment, logistics arrangement, warehouse inventory, and transportation matters ~ To...
08 Feb, 2022
Part time
URGENT: Looking for Part Time Telemarketer
District 9 Bistro Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Part Time Telemarketer Job An established International Real Estate division who embrace the human side of business looking for a results-driven Telemarketer position that actively seek out and engage customer prospects. Job Description: - Generate client leads (Cold-call, email correspondent) - To assist and support Sales team - Any other adhoc responsibilities or duties which assigned by the immediate superior -Training will be provided Experience in customer service, telemarketing or related experience will be prioritized We are looking for energetic individuals to be a part of our team! Interested applicants, please kindly submit your updated resume in to anthonyproperty2021@gmail.com Please include the following information in your resume: 1)Education Background 2)Work Experiences in point form 3)Current & Expected Salary 4)Date of availability For more details and information, you can contact Mr. Anthony at 0164767327 or email us at...
15 Mar, 2022
Full time
RECOVERY OFFICER & OTHER EXECUTIVE POSITIONS
P&A SMART SOLUTION (M) SDN BHD Wisma P&A, No. 2, Jln Tun Sambanthan 3, Brickfields, 50470 Kuala Lumpur, Wilayah Persekutuan
> Recovery Manager Officer > Recovery Officer > Field Visit Officer > Admin Assistant/Executive > Human Resource Executive > Accounts Executive > IT Security and Compliance > Social Media Content Creator > Internship
21 Nov, 2022
Full time
Retail Store Manager
Storehouse Project Sdn Bhd Kuala Lumpur, Malaysia
·               Responsible for managing a retail store, which includes overseeing sales, staff and inventory ·               Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions. ·               Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles. ·               Seek ways to better promote the store, the product line and service within the store. ·               Maintain proper inventory levels, ensure stocking, implement purchasing plans and...
21 Nov, 2022
Full time
Logistic Manager
Acors Group Holdings Sdn Bhd Klang, Selangor
Responsibilities: Develop and lead the organization-wide sales & operations planning process. Build and maintain a professional relationship with our service provider(s). Manages all aspects of customer service & logistic activities. Ensure deliveries and shipments are made at the right time to the right destination. Liaise with clients and suppliers to ensure their requirements are made within the supply chain timeline. To maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational and personnel policies and procedures. Monitor, analyze and report on daily operations, whilst taking actions whenever required to guarantee our service level towards our customers. Troubleshoot and develop solutions to identify challenges and problems. Hire, train, supervise, and onboard new employees. Mobilize and track the standard of delivery, transportation expenses and the efficacy of services....
02 Jun, 2022
Full time
SENIOR OUTLET / RESTAURANT MANAGER (MORGANFIELD'S PAVILION - NON HALAL) IMMEDIATE HIRING
Grand Century Restaurant Sdn Bhd 168, Bukit Bintang Street, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work with other management personnel to plan marketing, advertising, and any special restaurant functions. Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Maximizes bar profitability by ensuring portion control and monitoring accuracy of pouring measurements. Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service. Investigate and resolve customer complaints concerning food quality and service. Maintaining and demonstrating knowledge of the entire menu and its preparation. Enforce F&B hygiene to comply with health and safety regulations at all times...
11 Aug, 2022
Full time
Business Development (Full-Time Position)
George Medical Getaway Remote (Taman Tun Dr Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia)
Identifying new sales leads; Pitching products and/or services; Negotiation contracts and proposals;  Maintaining fruitful relationships with existing customers; Contacting potential clients via email or phone to establish rapport and set up meetings; Assists in planning and overseeing new marketing initiatives; Attending conferences, meetings, and industry events; Preparing PowerPoint presentations and sales displays; Contacting clients to inform them about new developments in the company’s products; Assists the operations team to develop quotations and proposals; Negotiating and renegotiating by phone, email, and in person; Assists the team in developing sales goals for the team and ensuring they are met; To keep healthy relationships with clients.
25 Apr, 2022
Full time
Presales and Support Engineer
Matrix Invent MSC Sdn Bhd 3a-12a, Jalan PJU 8/3, Damansara Perdana, Petaling Jaya, Selangor, Malaysia
➢ Great opportunity to learn and grow as IT professional ➢ Working closely with Sales to ensure successful closure of the sales process ➢ Liaising with product principal to gain customers related in-depth knowledge, and let them in on user behaviour and/or any potential changes clients would like ➢ Delivering presentations and demonstrations to prospective and current clients ➢ Provide technical support to existing contracted customer based on the SLA ➢ Documentation such as SOW and proposal ➢ Encouraging clients to purchase additional services, upgrades etc ➢ Conducting research into the industry – including competitor research ➢ Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users SKILLS AND KNOWLEDGE: • Microsoft Office • Windows Server OS • Linux OS • Scripting and basic programming for any programming language (Java, C++, VB.Net, Phyton) • Knowledge of SQL and Non SQL...
04 Nov, 2022
Full time
Client Services
Oasis Place Sdn Bhd Brickfields, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Responsibilities: Attend to customers need Registration and updating of customers record Assist to ensure the smooth running of the centre Assist to oversee the management of facilities and resources of the centre Assist and overlook on vendor management, basic procurement of office, general HR duties, reconciliations, report preparations and general administration Promote the centre’s services
04 Jan, 2022
Full time
Logistics Coordinator
BDP Global Services Centre Sdn Bhd Kuala Lumpur, Malaysia
Data Processing work related to logistic field – Date search, analysis input & audit as well as   reporting management.  Candidate requires working on email communication and liaising with customers and vendors.  To ensure that all document generated are with highest accuracy and error free.  To ensure all documents are escalated to superior and client for speedy resolution.  Assist with any other assignments as and when required.