26 customer service jobs found in Petaling Jaya

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18 Apr, 2023
Contract
Head of School, Creative Communications (IACT College)
Brickfields Asia College VSQ, PJ
1.       PROGRAMME MANAGEMENT ·       Ensure lecturers are meeting timelines for class attendance and exam-related documentation. ·       Manage lecturers (under the programme) welfare and development. Analyse competencies and recommend training if applicable. ·       Liaise with the Head of Academics and the Academic Coordinator on workload allocation. ·       Ensure manpower resources are well utilised and allocated so as to reduce dependency on part-time lecturers. ·       Lower departmental expenses by effectively managing classroom usage, materials being printed, and maximizing class size. ·       Work with the Academic Coordinator to ensure Peer Observation is completed during Long Semesters for all FT and...
12 Sep, 2023
Full time
Customer Service Officer (Shopping Mall)
Quill City Mall Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Provide accurate information and assistance in a professional manner to customers and tenants. Respond to all customers' requests in an accurate and timely manner. Be the Mall ambassador by providing exemplary customer service.
28 Apr, 2023
Full time
Customer Service Officer
Quill City Mall Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Provide accurate information and assistance in a professional manner to customers and tenants. Respond to all customers' requests in an accurate and timely manner. Be the Mall ambassador by providing exemplary customer service.
07 Nov, 2022
Full time
Customer Experience Executive
Petbacker Leisure Commerce Square
  Provide quality services to customers and respond to customer inquiries and complaints via chats  To be familiar with all the company products and services, quickly solve problems for  customers  Address customer feedback as well as complaints professionally  Process verification of hosts identity and listings  Monitor, analyze and report possible fraudulent activity on the platform  Report and escalate issues to relevant teams in the event of an issue  Ad-hoc tasks as assigned by Superior
29 Sep, 2023
Full time
Assistant Outlet Manager
Yong Kang Refresh Sdn Bhd PJ SS2, One Utama, Sunway Pyramid and Aeon Cheras Maluri
Job Description: - At all times, to keep the store organized, clean, and attractive to customers. - To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules. - Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed - To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments. - To achieve assigned target and goals set by company. - Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate
29 Sep, 2023
Full time
Front Desk Receptionist / CSO 前台接待员
Yong Kang Refresh Sdn Bhd SS2 / One Utama / Cheras / Sunway Pyramid
Job Description: Handle customer appointments, incoming calls, and new customer registrations. Process transactions on the checkout computer system. Provide high-quality customer service and treatment advice to clients. Build relationships with existing and new customers to maximize sales opportunities. Handle customer inquiries and feedback. Provide professional consultation and assess customer needs. Follow up on treatment plans and product inquiries from customers. 职位描述： - 处理客户预约，来电和注册客户。 - 处理签出计算机系统上的事务。 - 为客户提供优质的客户服务和治疗建议。 - 与现有和新客户建立关系以最大程度地增加销售机会。 - 处理客户问题和反馈。 - 提供专业咨询和客户需求评估。 - 跟进有关客户的治疗方法和所购买产品的咨询。
26 Sep, 2023
Full time
Clinical Assistant 医师助理
Yong Kang Refresh Sdn Bhd SS2，One Utama，Sunway Pyramid, Aeon Maluri
Job Description: - Managing incoming calls courteously and assist in appointment scheduling. - Provide exceptional customer service by addressing patients' inquiries, concerns and requests promptly and professionally. - Assist TCM physicians in treatment handling and herbs dispensing - Assist with various admistrative tasks such as system key in, filing and record maintaining. - Keep the reception area, lobby and treatment rooms tidy and presentable. - Stock taking and ordering to maintain optimal stock level - Offer suitable treatment package recommendation to patients 职位描述： - 礼貌地接听电话，并协助预约安排。 - 提供卓越的客户服务，迅速和专业地解答患者的疑问、关切和请求 - 协助中医师处理治疗和配药。 - 协助进行各种行政工作，如系统输入、文件归档和记录维护。 - 保持前台区域、大厅和治疗室的整洁和体面。 - 进行库存盘点和订单，以保持最佳库存水平。 - 向患者推荐适合的治疗方案。
25 Jul, 2023
Full time
Retail Consultant (Sunway Velocity Cheras)
Quill City Mall Mid Valley Megamall, Mid Valley City, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
To provide excellent customers service and to actively promote stocks or promotional mechanics to customers Welcome customers by greeting them and assessing customers’ needs. Maintain outstanding store condition and visual merchandising standards. Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers. Stock inventory including receiving stocks, checking descriptions, replenish and merchandising of stocks To ensure attending customers need & providing excellent customers service. Build and maintain good rapport with customers
08 Sep, 2023
Full time
Centre Manager
Oasis Place Sdn Bhd Brickfields, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Office Manager Responsibilities:  Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls/emails and delivering exceptional service to our customers. Attending to client correspondence, complaints and queries and managing client database Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity. Supervising and monitoring the work of administrative staff, implementing and  maintaining procedures/office administrative systems Assisting the organisation's HR Functions by keeping personnel records, leave applications up to date, arranging interviews and organising induction programmes for new employees Attending meetings with head of departments/senior management Coordinating domestic and international travel, including flight, hotel, and...
26 Sep, 2023
Full time
GOLF OPERATION MANAGER
Kelab Rahman Putra Malaysia Kelab Rahman Putra Malaysia, Jalan BRP 2/1, Bukit Rahman Putra, Sungai Buloh, Selangor, Malaysia
JOB RESPONSIBILITIES Responsible for all activities related to golf, safety, safe conduct, maintenance and provision of equipment, enforcement of rules and planning and arranging of competitions and games. Maintain the cleanliness and overall standards of the golf courses, inspects the golf course at least four (04) times weekly and submits inspection reports to the Club Manager. To plan and manage a budget as approved by General Committee, implementation of systems and records for effective control and accountability in compliance with the policies of the Club. Responsible for ensuring that the Club’s Golf Handicapping System is in compliance with the rules and regulation drawn by the Golf Rules, Competition and Handicapping Sub-Committee and approved by the General Committee. To supervise and train staff of the Golf Operations on the Club’s Rules and Regulation and ensuring smooth operation of the Department. Strong leadership and Management skills are essential...
19 Apr, 2023
Full time
Travel and Destination Operations Manager
H.T.T. Travel (M) Sdn Bhd Menara Haw Par, Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Plan, organize and control all aspects of events operations activities to meet Company’s customer service quality standards. Ability to independently source out tariffs from hotel, costing for coach/restaurants and other venues and locations. Responsible for all budgetary costing and preparation of event quotations. Responsible for developing, projecting & maintaining a market favorable image of the company and product-service solutions. Provide responsive advice and feedback to the team concerning operations issues and service improvements and ensure that best practices are maintained at all times. Manage the development and growth of the Operations team Responsible for the development of operating goals and objectives of the Destination Operations Department; recommend, implement, and administer methods and procedures to enhance operations.
03 Oct, 2023
Full time
Sales Manager (IT/ELV)
Virtual Network Solutions Sdn Bhd Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Establishes relationships with the client's Information Technology (IT) and business unit executives as a trusted advisor who will understand their issues, needs, and requirements. Manages the client's IT and business satisfaction in the delivery of IT services and ensures profit objectives are met. May lead business development teams in identifying new business opportunities and managing the sales cycle from start to finish, particularly in growing the existing business in the account. Engage with principal, partners, and suppliers, in the sales activities on IT services of the Company. Ensure sales targets are achieved and maintain good customer rapport. Monitor market conditions and recommend pricing and market strategy Investigate customers' complaints on quality, delivery, service, etc and recommend corrective measures. Present, negotiate, and prepare contracts & quotations, etc Follow up on maintenance sales activities after warranty.
03 Oct, 2023
Full time
Sales Executive (IT/ELV)
Virtual Network Solutions Sdn Bhd Kuala Lumpur, Malaysia
Establishes relationships with the client's Information Technology (IT) and business unit executives as a trusted advisor who will understand their issues, needs, and requirements. Manages the client's IT and business satisfaction in the delivery of IT services and ensures profit objectives are met. May lead business development teams in identifying new business opportunities and managing the sales cycle from start to finish, particularly in growing the existing business in the account. Engage with principal, partners, and suppliers, in the sales activities on IT services of the Company. Ensure sales targets are achieved and maintain good customer rapport. Monitor market conditions and recommend pricing and market strategy Investigate customers' complaints on quality, delivery, service, etc and recommend corrective measures. Present, negotiate and prepare contracts & quotations, etc Follow up on maintenance sales activities after warranty.
10 Feb, 2023
Full time
Outbound Call Center Agent
P&A SMART SOLUTION (M) SDN BHD Wisma P&A, Brickfields (Beside Petronas)
Call the customer as per the list given in the system Follow up with customers as & when needed Comply with Bank Negara's requirements
29 Sep, 2023
Full time
Retail Assistant - Fashion Accessories ( 5 days working)
Sogo KL Department Store Sdn Bhd The Exchange TRX, Persiaran TRX, Tun Razak Exchange, Kuala Lumpur, Wilayah Persekutuan, Malaysia
Duties & Responsibilities: Proactively provide professional customer service and product recommendations to customer Addressing customer complaints & inquiries Delivering sales through friendly and efficient customer service Ensuring our customers have a fun and enjoyable shopping experience
25 May, 2023
Full time
Retail Supervisor (Sunway Velocity)
Quill City Mall Sunway Velocity Mall, Lingkaran SV2, Sunway Velocity, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
To provide excellent customers service and to actively promote stocks or promotional mechanics to customers Welcome customers by greeting them and assessing customers’ needs. Maintain outstanding store condition and visual merchandising standards. Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers. Stock inventory including receiving stocks, checking descriptions, replenish and merchandising of stocks To ensure attending customers need & providing excellent customers service. Build and maintain good rapport with customers
16 Mar, 2023
Full time
Retail Sales Assistant
TPLINK DISTRIBUTION MALAYSIA SDN BHD Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
To be based at   Plaza Low Yat Able to drive sales and achieve sales target. Demonstrate and provide information on products. Recommend products and assist customers on product selection. Answer customer questions and concerns about company products. Show enthusiasm for products. Create a positive image and build brand awareness. Submit daily sales report. Develop and maintain positive customer relationships.
03 Oct, 2023
Full time
Technical Team Lead
Virtual Network Solutions Sdn Bhd Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We are seeking a highly motivated and experienced Technical Team Lead to oversee and manage our team of network engineers. The successful candidate will be responsible for providing technical guidance, coaching, and leadership to the team, as well as managing the day-to-day operations of the team. Responsibilities: · Lead a team of network engineers to deploy enterprise/campus network services at customer premises, inclusive but not limited to Core Switch, Aggregation Switch, Access Switch, Firewall, Router, Wireless AP, Wireless Controller, Network Access Control using 802.1x, etc. · Act as a technical escalation point for the team and provide guidance and mentorship to resolve complex issues. · Work closely with the Solutions Team to design and deploy network infrastructure and services according to customer requirements. · Conduct Technical Workshop with client for deployment design. · Prepare Low Level Design Documents after conduct workshop with client. ·...
03 Oct, 2023
Full time
Network Engineer
Virtual Network Solutions Sdn Bhd Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
· Deploy enterprise/campus network service at customer premise according to design document inclusive but not limited to Core Switch, Aggregation Switch, Access Switch, Firewall, Router, Wireless AP, Wireless Controller, Network Access Control using 802.1x etc. · Prepare UAT document and conduct UAT · Prepare As-built document upon completion of project · Maintaining and administering client network equipments. · Create and Update ticketing system · Providing technical support to customers through remote and on-site trouble-shooting on network products. · Support equipment health check service for software and hardware inspection if required by maintenance or professional service team. · Work out of office hours if needed.
12 Jun, 2023
Full time
Sales Executive / Senior Sales Executive
Leeden Gases Sdn Bhd Plot 5074 & 5075, Jalan Jangur 28/43, Section 28, 40400 Shah Alam, Selangor Darul Ehsan.
Sales Executive / Senior Sales Executive (multiple vacancies) Basic + Allowances + Attractive Commission + Bonuses (Section 28, Shah Alam)   Job Highlights : Basic Salary + Allowance + Attractive Commission + Bonuses Good career development opportunities Friendly working environment   Responsibility: To participate in sales activities mainly to develop new customer To identify & establish new customers as well as new business opportunity to ensure successful market penetration To maintain good customer relationships, conduct market search and collect market intelligence to formulate strategies for business growth To make sales presentations, providing technical clarifications, preparing quotations, sales     follow-up and after sales service