167 Customer Service jobs

1) Provide support and solution to customer via live chat channel. 2) Attend customer inquiry by providing correct information about products and services, termination or obtain details of complaints. 3) Practice and responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking. 4) Duties also may include know the ins and outs of the teller systems and policies; answering phones, filing deposit slips and paperwork, managing balancing numbers at the end of the day.

RESPONSIBILITIES Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management, Others, Marketing or equivalent. ** M &E experience is an added advantage ** Excellent spoken and written communication skills Required language(s): English, Mandarin (Mandarin speaking is a requirement as need to handle current customer base) Good public speaking presentation skills At least 3 year(s) of working experience in the related field is required for this position. Candidate must be willing to travel within Malaysia Related industry experience preferred Full time position

Company website: www.qs-enrolmentsolutions.com   Position Summary:   We are seeking energetic and reliable temps to join our team as a Student Enquiry Officer. Acting as an ambassador for partner universities, this temporary position (Feb 2020 to May 2020) entails making outbound calls to prospective students and completing the necessary follow-ups as well as responding and redirecting emails.  Primary Functions: (in order of importance)   Efficiently conducting outbound call campaigns for offer holders, enquirers and applied prospects including carrying out the relevant follow-ups Perform administrative duties such as data entry, responding to, and redirecting emails Enter and maintain detailed and accurate prospect profiles via the CRM

-Respond professionally to social media messages & enquires from client -Identify customer needs & help customers solve the problems -Be familiar with all policy, processes and product knowledge & escalation paths -Follow protocol & adhere to guideline

Job Scope: - To assist and support the marketing daily activities. - Conduct market research by collecting and analyzing information. - Events Management – pre event preparation, post-event report and analysis and coordination with suppliers - Establishes, develops and maintain business development with existing and prospective customer. - Assist on Strategy Planning & Online / Offline Event - Brainstorming for Creative Marketing Campaign

Job Duties Produce the design and production for websites, product graphics, web logos, social media graphics and banners, static and rich banner ads, email campaigns, and email templates. While some projects may require directing external resources, the role is expected to be hands-on Translate product positioning, existing research, and offline/online Marketing strategies into effective designs. Work with e-commerce team and internal and external developers to ensure aesthetics also are aligned with usability, accessibility, and web standards. Work with developers to ensure proper implementation within a web environment and ensure consistency and integrity of the creative vision. Work with Direct Superior to translate and create marketing requirements into compelling, appropriate campaigns and designs. Manage and produce digital design work, including banner sizing and versioning. Translate wireframes into simple, easy-to-use User Interfaces. Ensure consistency of brand and creative across digital customer touch points. Provide design support to other business lines to create product graphics, logos, identity design, or other similar offline graphics. Completes projects by coordinating with outside agencies, art services, printers, etc. Maintains technical knowledge by attending design workshops; reviewing professional publications; and participating in professional societies. Contributes to team effort by accomplishing related results as needed. Understand and familiar with all the company products and commit all the yearly events in local and outstation Video Shooting , editing and photography. Other duties as assigned    

Membantu pelanggan dalam pengurusan kewangan Islam. Memberi nasihat kewangan Islam secara professional. Memberi kesedaran secara konsisten kepada orang ramai berkenaan Kewangan Islamik Takaful

Membantu pelanggan dalam pengurusan kewangan Islam. Memberi nasihat kewangan Islam secara professional. Memberi kesedaran secara konsisten kepada orang ramai berkenaan Kewangan Islamik Takaful

Membantu pelanggan dalam pengurusan kewangan Islam. Memberi nasihat kewangan Islam secara professional. Memberi kesedaran secara konsisten kepada orang ramai berkenaan Kewangan Islamik Takaful

Membantu pelanggan dalam pengurusan kewangan Islam. Memberi nasihat kewangan Islam secara professional. Memberi kesedaran secara konsisten kepada orang ramai berkenaan Kewangan Islamik Takaful

Job Description To provide information about the products and services to the customer. To meet customer’s needs. To give insight to the customer about the use and function of every product we represent. To educate the customers on current campaign that we held. To promote the brand and create a sense of awareness to the public.

想告别工作，开拓人生新事业？ 我们致力于打造良好职场文化，你的人生目标与事业兼有所成！ 挑战 加入我们多元语言的客服团队，你将致力于为客户提供咨询协助与反馈服务，在达成团队目标的同时，也不忘秉持着将心比心的待客之道，确保客户全程感受优异。 你将在直属组长的引导下，参与公司提供的全面技能培训，提升客服素质，为我们的尊贵客户提供更优质的订房与专线咨询服务。 你将直接汇报于客服中心的组长。

- Analysis data and statistic or other data to determine the level of customer service. - Develop and/or improve feedback or complaint procedures for enhancement of services. - Execute any other assignments given by the management from time to time. - Ensure high standards of excellence are maintained for existing and targeted clientele. - Source rates and services information to provide the best solutions to our clientele as required. - Contact new and existing clients offering and enhancing all of the company's services.

- Posting Advertisements  - Daily records  interview candidates  - Prepare interview and training documents  - Assist manager when in interview session  - Assis manager when in training session

Manage day to day general office administration work, operational and coordination. Prepare documentation, data, report or any other administration matters and any other job assigned by Head of Division or Department. Assist in project planning, organizing, costing control by monitoring the progress. Assist in the supervision of daily work process to meet project schedule, quality standard and technical specifications. Coordinate with all project heads on the effectiveness of project operation and administration work and reporting to Head of Division. Coordinate with all project heads on overall project technical issues and to ensure schedule of the project meet the targeted deadlines. Responsible for maintaining a proper filing system for department's reference.

- Maintains customer records by updating account information. - Resolves product or service problems by clarifying the customer complaint - Determining the cause of the problem - Selecting and explaining the best solution to solve the problem - Expediting correction or adjustment - Following up to ensure resolution

Job description  Customer service face to face Handle complains from customers and provide the best solution Support manager for interview session 

- assist manager to posting advertisements  - prepare documents for interview and training session - record and set timing for candidates for interview  - assisting candidates whenever there need to          consultations 

Assistant Manager Description We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. A passion for customer service and team mentoring is also a plus. Responsibilities: • Ensuring company policies. • Hiring, training and developing new employees. • Resolving customer issues to their overall   satisfaction. • Maintaining an overall management style that   follows company best practices. • Providing leadership and direction to all employees. • Preparing and presenting employee reviews. • Assisting customers whenever necessary. • Ensuring that health, safety, and security rules are followed. • Taking disciplinary action when necessary. • Ensuring a consistent standard of customer service. • Motivating employees • Completing tasks assigned by the general manager accurately and efficiently.

WE ARE ALL ABOUT OPPORTUNITY For those who want to further themselves quickly and independently in a business environment, Pacific Asiawide Corporation offers you the platform and framework to do so. Our offers are unlimited earning potential with an excellent payment structure, international travel opportunities, consulting opportunities with the world's most senior business executives, research of the world's current markets and trends and excellent personal development opportunities. An extremely dynamic, international and entrepreneurial culture, the characteristics of working life here are very fast paced, with constant changes to reflect movement within global economic markets and never-ending challenges. Here at Pacific Asiawide Corporation, we are always on the hunt for two types of people. On one hand we seek people who have great personalities, confidence and impeccable communication skills that are looking to expand their knowledge and experience in sales and customer service as well as being part of a team. On the other hand we seek anyone with the ambition to not only do sales but eventually build a career in sales and marketing long term - we'd love to hear from either one of you.