167 Customer Service jobs

To provide effective & efficient customer service and administrative support To provide assistance to the Sales & Admin team To attend general office administration duties To handle all incoming telephone calls, handling general enquiries.

Job Responsibilities:- Provide help and advice to customers using their products. Communicate with customers via telephone, email, letter, and face-to-face. Investigate and solve customers' issues, which may be complex or long-standing problems. Handle customer complaints or any major incidents, such as return, exchange. Resolve refunds or compensation to customers. Analyze statistics or other data to determine the level of customer service the organization is providing. Generates reports, analyzing service data and feedback to manager if any inconsistency found. Develop feedback or complaints procedures for customers to use and improving customer feedback rates. Improve customer service procedures, policies and standards. Supervise a team of customer service staff.

Our client is provides facilities, services and solutions for customers in the areas of Business Process Outsourcing, Information Technology, Call Centre and Mobile Apps. Currently in the expansion and seeking for Talents to join the organizations.   Position: Customer Service Executive ( Full Time/ Contract ) Locations: Leisure Commerce Square PJ Locations: KTM Setia Jaya Station   Responsibilities To secure sales based and leads provided Dynamic and proactive in meeting sales target. To manage, collate and update customer database on a timely basis

Perform full range of professional nail services for our customers Get creative with nail art (2D/3D) Greet and delight all customers with professional customer service Build and establish good client relationship Ensure good hygiene and tidiness of work space at all times Salary: RM3000 + Commission Working hours: Shift A: 10AM ~ 8PM Shift B: 12PM ~ 10PM

Our client is provides facilities, services and solutions for customers in the areas of Business Process Outsourcing, Information Technology, Call Centre and Mobile Apps. Currently in the expansion and seeking for Talents to join the organizations.   Position: Customer Service Executive ( Full Time/ Contract ) Locations: Leisure Commerce Square PJ Locations: KTM Setia Jaya Station   Responsibilities To secure sales based and leads provided Dynamic and proactive in meeting sales target. To manage, collate and update customer database on a timely basis

Responsibilities: • Execute division policy and ensure full adoption and comply with workflow or standard operation procedures • Achieve target as set by the company and ensure highest quality of work and all Service Level Agreement are meet. • Responsible for daily administration duties for the Company to ensure smooth running of daily operation. • To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution • To undertake any ad-hoc assignments as and when required.

Roles & Responsibilities: Delivering excellent customer service to customers via phone (inbound). This may be extended to other channels (email, live chat, social media) based on your skills. Providing accurate information on products and services to customers. Consistently meeting individual and team KPIs and goals. Maintaining high degree of integrity and confidentiality -  keeping customers' information confidential at all times.

GM Acquisition has been partnering with one of the leading sales and marketing organizations in the world today. We are proud to work with a huge network of 18,000 independent contractors across more than 800 locations in 29 countries. Over the past 28 years, what our people say… "We take control of our time our life." "We work hard and the hard works pay off." "We enjoy meeting people from different backgrounds." "We continue to learn and bring out our best." "We enjoy doing what we do!" At GM Acquisition, we are inspired by the following core values: 1. Accountability 2. Integrity & Honesty 3. Taking on Challenges 4. Having Passion for Our People, Our Products & Our Customers 5. Constant Learning & Self Improvement 6. Celebrating Our Results & Achievements 7. Open Communication & Respect We believe that the ultimate identity and success of our company will reside in the exceptional quality of our people and their extraordinary efforts. For this reason, we are committed to developing, motivating and retaining the best people. With us, Act like a Champion, BE A CHAMPION! We are giving you the opportunity to create your own future while your efforts will pay off. Why wait? JOIN US today to build your own career and take control of your life.

Responsible: ️To coordinate and assist immediate superior in quoting forservicerepairs, recommending parts,monitoring on work in progress and following up on parts orders andservicejobs to ensure optimum level of support to the team. ️To input and create all jobs in the SAP system and generate and issueserviceorders ️To co-ordinate the monthly compilation of statistical data extracted fromservice activities for management reports and analysis. ️Responsible for all back end support services to the team

Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our services inside and out so that you can answer questions. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Build sustainable relationships and trust with customer accounts through open and interactive communication Ensure customer satisfaction and provide professional customer support.

Provide customer chat support ,regarding product and relevant information Clarifying customer complaint and determining the cause of problem Investigate and analysis on member detail Compile a daily activity report

Dear candidate Currently we are looking for the candidates for below profile, Role                  : Customer Service Representative Job Type           : Permanent Work Location   : Kuala lampur, Malaysia. Responsibilities Handle phone-in enquiries of current and prospective members in respect to redemption program. Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules. Maintain member accounts whenever there are changes in their profiles. Send programme related collaterals and forms. Advise on latest promotions and mechanics. Manages feedback/ complaints and liaise with backend support to resolve members’ issues. Meet daily KPI requirement.   Requirements Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field. Required language(s): Fluent Chinese, English.   15 Full-Time position(s) available. Possess great interpersonal skills and soft skills necessary for the job.     Potential Shift Timing:   Morning Shift  (5 days work per week) 7am-4:30pm 8am-5:30pm 9am-6:30pm 10am-7:30am 11am-8:30pm   Mid-Shift (5 days work per week) 2pm-11pm 3pm-12am   Night shift 8pm- 8am- 12 hrs shift (4 days work, 3 days off day)   Kindly let me know your interest with your updated profile: Candidate Full name : Nationality : Current Location : Notice Period : Buy-out option : (Yes/No) Total years of exp. : Relevant years of exp. Current Company : Current salary : Expected Salary : Contact number : e-mail ID : IC number : Reason for job change : Keep in touch with us on Facebook and Skype for future job updates. Refer your friends for above position….!

Customer Service Executive Responsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products To exceed customers expectation in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA.                

Responsible: ☑️To coordinate and assist immediate superior in quoting for servicerepairs, recommending parts,monitoring on work in progress and following up on parts orders and service jobs to ensure optimum level of support to the team. ☑️To input and create all jobs in the SAP system and generate and issueservice orders ☑️To co-ordinate the monthly compilation of statistical data extracted fromservice activities for management reports and analysis. ☑️Responsible for all back end support services to the team

Our client is a MSC status company that provides facilities, services and solutions for customers in the areas of Business Process Outsourcing (BPO), IT Outsourcing (ITO), Human Resources Outsourcing (HRO) and Knowledge Process Outsourcing (KPO). Our facilities are uniquely designed to accommodate companies of any size and combines flexible workspace options with state-of-the-art technology and services. Position: Tele-Marketing Executive ( Part Time ) Locations: Kelana Business Centre PJ Opp Glenmarie LRT ( KJ 27 Station )