148 Customer Service jobs

o   Assist our community and help resolve inquiries empathetically, accurately and on time o   Become and remain knowledgeable about products and community standards o   Make well balanced decisions and personally driven to be an effective advocate for our community o   Strong interpersonal skills, verbal and written communication skills and most importantly empathy o   Display a strong bias to doing what’s right for our community in supporting Client's mission o   Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content o   Respond to user inquiries with high quality, speed, empathy and accuracy o   Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users o   Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site o   Enforce Project's Terms of Use by carefully monitoring reports of abuse on the site o   Review the reported content within agreed turnaround times and standards of quality o   Identify inefficiencies in workflows and suggest solutions o   Recognize trends and patterns, and escalate issues outside the company policy to the global team

Duties & Responsibilities: • Exposure and learning opportunities to support the development of marketing campaigns and events • Participate in corporate sales activities, team project, and on-ground activities • Exposure to social media communication and customers’ inquiries on all platforms • Assist to maintain records of day-to-day administration, marketing results, assisting the team with key projects

Work Location:Tampoi, Johor Salary Range: 2,500.00 - 4,500.00

Assist customers’ inquiries and complaints with regards to company products and services via telephone. Identify the root of customers’ dispute, issues, and subsequent solution.

What makes Trueventus a GREAT fit for you? When you join Trueventus Worldwide Events you'll be a part of a team that serves more than 10,000  business and technology leaders, at 60+ events each year. You’ll work with smart people, receive continual investment in your talent and learn about the latest in all things in the business world. Our events team has achieved double-digit growth and is positioned to exceed that growth in 2019 and beyond. If you enjoy challenge, connecting with people and are optimistic about your future, don’t miss this opportunity. We are looking for Delegate Sales Executive who would be responsible for finding, nurturing and closing new business prospects and selling our variety of events over the phone to new clients and previous delegates.  Using your relationship management and negotiation skills, you will be growing your client base by approaching new clients, planning and preparing presentations and communicating our product offering.  What you would be doing: Generate new business across all allocated products Cold Calling and Prospecting over the phone Representing Globe at conferences and conducting client meetings Ensuring lead progression through to each stage of the of the sales cycle Manage the creation of proposals and sales pitches for new products

FULL TIME CUSTOMER SERVICE AEON BIG • GAJI RM1200 • Kerja 10am-7pm & 1pm -10pm • KERJA 26 HARI • CUTI 1 HARI (HARI BIASA) Aeon Big & Aeon Mall & Aeon Co : Au Keramat, Wangsa Maju (Alpha Angle), Subang Jaya , Tropicana. mall , Bandar Tun Hussein Onn, Bukit Rimau, Sri petaling , Putrajaya, MIDVALLEY, Shah Alam 23, Ampang, Bukit Tinggi, Taman Maluri , Bukit Raja, Rawang, Shah Alam 13 ,Taman Equine , Kepong Customer member card – free apply Job function: tolong customer update guna Tab : isi form member ship free guna TAB : benefit member card untuk ambil member card Job Type: Full-time Salary: RM1,200.00 /month

Position: Executive - Customer Service Project: World Largest Apparel Retailer Basic salary: RM2500 Join date: 10th Dec 2018 End date: 10th Jan 2019 Shift: 10am-7pm, 1pm-10pm (5 Days work in a week) Contract: 2 month temp

Executive Customer Service Japanese & Korean   Job Description: To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Korean/Japanese customers. To exceed customers’ expectation in terms of customer service & accurate information To be related to travel and tours for customers’ convenient travelling. To communicate with contracted vendors about customers’ inquiries and queries.   Working Hours: 5 days a week (From 8am to 8pm, 8 hours working / 1 hour meal break)   Visa: Work Permit provided (2 years)   Staff Benefits; 3 months’ probation period Opening a bank account Medical, Dental & Insurance coverage Gym and shower facilities. KL City tour for new hires Monthly company activities 12 Annual leave / 14 Medical leave Company van operated English class provided Airport pickup service /Temporary accommodation 14 days   Interview Process: There will be 2 interviews both in Korean and English

Calling Johorian!! IMMEDIATE HIRING!!! Commence on Monday/Tuesday 29/10/2018 / 30/10/2018 Mandarin/Cantonese Speakers. Whatsapp 017-307 4903 Email resume to: annetteganweifoong@gmail.com

TELEMARKETING (SPECIALIZE IN GENERAL INSURANCE) Salary: RM 1700 – RM 2300(based on experience) + Attendance Allowances (RM 200) + Comission Location: Kuala Lumpur (Menara Mbf) Working Hours: 9am-6pm (Mon-Friday) Alternate Saturday   (10 am to 2pm only) JOB DESCRIPTIONS: - Provide excellent customer service by solving any issues arises (regarding insurance) with customers via phone calls (Outbound) - Complete other ad-hoc duties / project assigned.

THE COMPANY Founded in 1972, LeeKaJa has gradually expanded over the years and now has over 200 salons worldwide, including Korea, the USA, Cambodia, China, Malaysia and Singapore. Our team consists of some of the most innovative & top-notch hairstylists, artists & therapists in the industry who have worked with celebrities before. Cafe-like working environment Get to experience working in a Korean culture environment Most up-to-date Korean beauty trends

Do you fancy working in a Korean environment and culture? Are you an experienced Barista! We want you!   THE COMPANY Founded in 1972, LeeKaJa has gradually expanded over the years and now has over 200 salons worldwide, including Korea, the USA, Cambodia, China, Malaysia and Singapore. Our team consists of some of the most innovative & top-notch hairstylists, artists & therapists in the industry who have worked with celebrities before. Cafe-like working environment Get to experience working in a Korean culture environment Most up-to-date Korean beauty trends  

Responsible to handle all incoming calls with care and quality handling calls Answer all incoming calls within 3 rings Ensure conversation is load and clear for customer understanding Agent to ensure all incoming calls is follow standard opening and closing greeting Listen and help customer to resolve complaint with full of dedication & integrity.

There are few vacancies available now. (Any Document that shows study status is completed must be present in order to apply for this position) 1) Representative, Outbound Documentation - To create and rate Bills of Ladings (BL) and ensure accuracy and timeliness of all BLs for specific regions in South Asia and Europe. 2) Coordinator, Inbound Documentation - This position is responsible to ensure 100% accuracy in vessel clean up, timeliness of sending Notice of Arrival, cargo manifest submission, completion of invoicing and Customer expectations are met of all inbound bills of ladings for specific country(s) in South Asia and Europe region 3) Analyst, Operations (should be able to work on 24/7 shifts) - This position is to update actual vessel schedule in SM in order to provide visibility to organization regarding vessel berthing/departure timings. 4)Representative, Documentation Resolution - This position exists to process and respond to documentation related enquiries from customer. All enquiries has to be coordinated with necessary departments (if needed) then final outcome responded to customer in a timely and accurate manner. 5)Representative, Customer Service (non-calling, non-sales , based on email) - This position exists to process accurate and timely booking and to send booking confirmation to our clients.

To provide professional phone-based customer service to customers of our global Clients by: Attending to inbound calls and queries from customers, and provides first line customer service support; Provides immediate problem resolutions; Ensures that positive client image is portrayed at all times; Performs the role within given timescales, effectively and efficiently Develops and maintains a full knowledge of services; Adheres to client’s defined processes and procedures; Adheres to company policies

Perform full range of professional nail services for our customers Get creative with nail art (2D/3D) Greet and delight all customers with professional customer service Build and establish good client relationship Ensure good hygiene and tidiness of work space at all times Salary: RM2500~RM3000 + Commission Working hours: Shift A: 10AM ~ 8PM Shift B: 12PM ~ 10PM

Have strong interpersonal skills due to the nature of the job requiring you to meet and engage with people. Researching new opportunities that may benefit to the business To handle and coordinate all client’s request, follow up matters and inquiries To liaise with quotation & price negotiation Work closely with internal/ external parties i.e. operation team, admin, Clients, event organizer, etc. and monitor closely to ensure smooth process of work. Ability to work under pressure in meeting tight schedules and deadlines. Good command of written and spoken  ENGLISH  is a must as you will need to prepare agenda and minutes taking meetings. Undertake and assist any ad-hoc project/ matters as assigned.

Open shop and prepare all food ingredients Assist to make customer orders Keep kitchen clean and tidy"

Job Descriptions:   To perform outbound calls using database provided by the company. You are required to educate and explain precise information/products/offers to customers. Gathering customer information & insights. Result oriented & self-motivated individuals. Must be able to use & follow the calling script provided. To highlight incidents to manager for corrective and preventive actions. Review weekly progress with Call Centre Manager.  

Industry: Others Position: Entry level Monthly Salary: RM 2,000 - RM 3,000 Bonus: Performance-based Allowances: Uniform / training / meal allowance / medical benefit / incentive / overtime Probation Period: 3 months Working Hour: 10 am - 6 pm | 6 pm - 3 am (Day or night shift - Depends on clubhouse's operating hours) Holidays: Depend on working shifts / schedules Job Location: Kuala Lumpur, Malaysia Type of Employment: Permanent