5 Customer Service jobs

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01 Feb, 2023
Contract
CUSTOMER SERVICE EXECUTIVE (FINANCIAL INSTITUTION)
Redberry Contact Center Sdn Bhd Redberry Contact Center Sdn Bhd, Jalan 13/2, Seksyen 13, Petaling Jaya, Selangor, Malaysia
VACANCIES: 10 positions INTAKE: IMMEDIATE HIRING BASIC SALARY: RM2300 (DO NOT APPLY IF EXPECTING MORE) WORKING HOURS/DAYS: |8:30 AM - 6:00 PM| MONDAY – FRIDAY (Observing SG’s public holiday) LOCATION: REDBERRY CONTACT CENTER, SECTION 13, PETALING JAYA (Nearest LRT - Asia Jaya, shuttle van provided to ferry the employees to & from) ********************************************************************************************************** JOB DESCRIPTION:- a) Handle incoming calls/WhatsApp Chat/Emails and inquiries about the Client's products & services b) Patiently listen to customer's inquiries or problems c) Deliver polite and accurate responses to customers in a timely manner d) Foster and build relationships with customers e) Follow company procedures, guidelines and policies set f) To serve Singaporean customer
31 Jan, 2023
Contract
CUSTOMER SERVICE EXECUTIVE (eCommerce)
Redberry Contact Center Sdn Bhd Hybrid
VACANCIES: 5 positions INTAKE: FEB 2023. BASIC SALARY: RM2300 - RM 2500 WORKING HOURS/DAYS: FIVE WORK DAYS, INCLUDING WEEKENDS & PUBLIC HOLIDAYS, WORKING SHIFT: 2 ROTATIONAL SHIFTS |9:00 AM - 6:00 PM|12:00 PM - 9:00 PM| LOCATION: REDBERRY CONTACT CENTER, SECTION 13, PETALING JAYA (Nearest LRT - Asia Jaya. Shuttle van provided to & from the LRT station) HYBRID WORK MODE: Morning Shift (Office Based) | Noon shift/Weekends/Public Holidays (WFH) MUST COME WITH OWN LAPTOP & HIGH SPEED BROADBAND (Minimum 100Mbps) for Hybrid Working Arrangement THIS IS NOT 100% WFH JOB. JOBSCOPE Handle all inbound contacts received and outbound contacts made via chats (marketplace), emails, social media, and calls To resolve product or service problems by clarifying and understanding the customer's complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction...
05 Jan, 2023
Full time
Centre Manager
Oasis Place Sdn Bhd Brickfields, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Office Manager Responsibilities:  Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls/emails and delivering exceptional service to our customers. Attending to client correspondence, complaints and queries and managing client database Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity. Supervising and monitoring the work of administrative staff, implementing and  maintaining procedures/office administrative systems Assisting the organisation's HR Functions by keeping personnel records, leave applications up to date, arranging interviews and organising induction programmes for new employees Attending meetings with head of departments/senior management Coordinating domestic and international travel, including flight, hotel, and...
07 Nov, 2022
Full time
Customer Experience Executive
Petbacker Leisure Commerce Square
  Provide quality services to customers and respond to customer inquiries and complaints via chats  To be familiar with all the company products and services, quickly solve problems for  customers  Address customer feedback as well as complaints professionally  Process verification of hosts identity and listings  Monitor, analyze and report possible fraudulent activity on the platform  Report and escalate issues to relevant teams in the event of an issue  Ad-hoc tasks as assigned by Superior
15 Mar, 2022
Full time
RECOVERY OFFICER & OTHER EXECUTIVE POSITIONS
P&A SMART SOLUTION (M) SDN BHD Wisma P&A, No. 2, Jln Tun Sambanthan 3, Brickfields, 50470 Kuala Lumpur, Wilayah Persekutuan
> Recovery Manager Officer > Recovery Officer > Field Visit Officer > Admin Assistant/Executive > Human Resource Executive > Accounts Executive > IT Security and Compliance > Social Media Content Creator > Internship