156 Customer Service jobs

DETAILED RESPONSIBILITIES/DUTIES: Provide guidance to Members so they can advertise and promote their businesses in a manner that is correct, ethical and fair. Focus on and become specialized in one or more specific MPC area as requested (e.g. internet, export or dual memberships, volume and organizations adjustments etc.) Processing complaints from Members / customers / internal & external parties and record in system in accordance with SLA. Responsible for the overall handling of files with relatively low complexity, tasks of which include but not limited to research, investigate, document as well as oral / written / face-to-face communication with The Company Member and possibly external parties. Able to prioritize with quality service aligning with the defined processes and meeting the SLAs. Managing each case file with an efficient solution and in a professional, timely and quality manner. Be knowledgeable and updated with the The Company Member Rules of Conduct, Business Marketing Plan, The Company’s intellectual property rights and local regulatory requirement in order to support member’s inquires and coach members to conduct business in compliance with internal and external rules/laws. Perform proactive research to minimize potential violations related to member’s business activities, including but not limited to review internet and / or any media, generate internal reports to analyze trends of member’s activities, and/or work with external agencies. Effectively utilize applicable databases, the internet and internal & external sources for various research and investigation. Interact and communicate professionally with various departments, Members and customers. Be a team player in supporting the team and colleagues to ensure a consistent and timely workflow. Complete all clerical responsibilities associated with owns or the team’s duties includes but not limited to letter correspondence, emails, calls and filing. Exalt and protect The Company’s reputation through partnerships with Members so that their messages are consistent with the company’s. Support and participate on trainings and other corporate activities.

Responsibility: e-Commerce platform product listing creation, examination, and update. Provide accurate, valid and complete information to ensure that customer understand. Pre- and post- sales service including but not limited addressing customer queries, problems, and complaint. Managing all incomings and outcomings messages promptly and accurately. To escalate any complicated complaint to the Manager in time. Be responsible for editing product introduction, submitting to Business Department for audit and update in time. Coordinating landing price according to the cost and sales status every week and update timely. Occasional business trip for business presentation and negotiation with clients. Must be willing to work in Gurney, Georgetown.      

Up to 2.8k!!! Mandarin Speaking Customer Service Representative for Telecommunication company at Johor (JB) Benefits: Additional allowance (Language allowances + Shift allowances + Full attendance allowances+ KPI) provided 1 month training provided with basic paid Working Hour: 7am-2am (9hours per shift) Jobscope: -Handling inbound calls - Deal with customers’ enquiries and complaint issues  

Responsible for handling customer and vendor queries related to usage of Apps, handling reservations and issues related. Perform verification & investigation checks on and settle complains following company’s standard policies and procedures. Enter and record complains into reports. Generate for management when necessary. Primary role is to provide world class support experience by resolving the issue the very first time

JOB VACANCY POSITION - SALES CLERK LOCATION - SAUJANA INDAH, SHAH ALAM SALARY - RM 1800-2500 Responsibilities: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other departments to meet customers’ needs (issue order advice, etc.) Coordinate and follow up order status with other departments May also be required to produce reports Requirements: Candidates must have at least a SPM / Diploma / Bachelor’s Degree or equivalent. At least 2 years experience in the related field. Must have excellent communication skills, especially in English INTERESTED CANDIDATES, KINDLY EMAIL YOUR RESUME TO agensi.sue@gmail.com Regards, Agensi Pekerjaan NS Shue Sdn Bhd.

Responsibilities: Answer Customer with FAQ, Improve FAQ List Provide guidance how to use the Platform Brainstorming on improving the usability and user experience of the platform Improve and suggest enhancement based on the complaints and issue by user Raising all the technical issues to the IT Liaising with the users about their user experience and improve the platform Customer Retention Achieve 100% satisfaction of customer

JOB VACANCY POSITION - CUSTOMER SERVICE COORDINATOR LOCATION - BUKIT TINGGI, KLANG SALARY - RM 1500-2000 Responsibilities: •Develop and maintain strong working relationship with customers. •Efficiently respond to customer feedback and requests. •Shipment booking and follow up the closing with shipping liner. Requirements: •Minimum SPM •At least 2 year(s) of working experience in the related field is encouraged to apply. •2 positions available. IF YOU ARE KEEN TO APPLY, EMAIL YOUR RESUME TO agensi.sue@gmail.com REGARDS AGENSI PEKERJAAN NS SHUE SDN BHD.

Job Description: Are you friendly and able to strike any conversation over the phone? Do you speak fluent Cantonese and English? Are you a talent with great energy, positive mindset, highly motivated and loves a good challenge of closing business deals without meeting clients face-to-face? Then you’re definitely a gem and we’ve got a position just for you! Comes with good perks and interesting colleagues too. Find out more about your potential role below: The Job: Constantly making high volume of prospecting cold calls and sales calls to targeted new and existing clients. Effectively communicate the company’s products, services, and promotions to customers. Responsible for meeting, and exceeding monthly sales quota. Provides sales support to Outbound Key Account Managers. Proactively follow up with clients through phone calls and emails.  Provide prompt, thorough, and courteous responses to all inbound clients, and connect them to an outbound key account manager when necessary.  Doing inbound sales in office and making occasional business trips to Hong Kong and Singapore (at least twice a year).

Up to RM7000 in salary Korean speaking Facebook Social Media Advisor for International company in PJ   Salary: RM7000 + RM1000 (meal allowance) + housing allowance   Working Hours: Monday-Sunday, 24 hours’ rotational shift, 5 workings days/week   Benefits: Visa, Air Fare, 2 weeks’ private hotel room (provided), RM500 allowance (upon arrival), 3 months housing deposit (deductible from salary)   Job Scope: - Handling a chat support role relating to Facebook advertising matters, assisting customers and answering questions and enquiries -Performing outbound calls for follow up cases

-To provide professional advice to clients and create financial stability and security -Proactively manage and create long term customer relationship with customers by providing high standard of services -To build your own career in financial planning, we provide you an excellent platform to allow you to become your own boss in financial business

• Liase with client and ensure customer satisfaction • Review and monitor assigned accounts and all applicable reports and analysis • Process legal documents with company's legal advisor • Assist manager during meetings and trainings

• Provide excellent sales and customer service • Execute marketing plan and follow-up on sales • Develop new sales accounts and prospecting

In charge of sales function (Review orders, work on the right pricing, issue quotations, sales orders, delivery orders & invoicing Provide product support, solution and customer inquiries through phone/email Assist dept. to achieve sales target Work closely with Store Dept. to plan delivery of stock to customers Work closely with Purchasing Dept. to ensure sufficient stock to fulfill orders

Job responsibilities Perform a variety of cleaning activities such as sweeping , mopping, dusting and polishing Ensure all rooms are cared for and inspected according to standards Maintaining adequate stock of supplies Check and secure public areas Clean the public restrooms

As a Customer Service (CS) Manager, you’ll be responsible for the supervision and administration in the Customer Service team and to be the first point of contact for the CS staffs in assisting with queries and the first point of escalation for Distributors when necessary. You’ll be responsible in monitoring the daily operations and service quality provided by the CS team to ensure superior distributor services are provided to our Distributors, including but not limited to order processing, various inquiries, applications processing, record maintenance and administration & etc. along with a smooth overall operation.

Provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Building lasting relationships with clients and team members based on trust and reliability. Making sales & recommendations on products or services that may suit clients’ needs. Adhering to all company policies and procedures. Perform other duties pertaining to the job requirements.

JOB RESPONSIBILITIES - Responsible for day-to-day sales order and other sales function Attend to walk-in customers' enquiries and incoming calls, fax and email on products, follow-up on quotation requests and complaints Provide effective sales support to Sales team Ensure effective communication system and quick response as well as maintain good relationship with customers Undertake any other ad-hoc projects as and when assigned by Management

JOB RESPONSIBILITIES - Responsible for day-to-day cashiering processes and operates the cash register terminal as well as to close the day-end sales accurately Attend to customers' enquiries on products as well as to provide support and operations activities for Sales team to ensure smooth running of the department Ensure effective communication system and quick responses Assist in walk-in sales and collections Undertake any other ad-hoc projects as and when assigned by Management

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BAYU TINGGI, KLANG SALARY - RM 1500-2500 5 WORKING DAYS ONLY Responsibilities: •Develop and maintain strong working relationship with customers. •Efficiently respond to customer feedback and requests. •Shipment booking and follow up the closing with shipping liner. Requirements: •Minimum SPM •At least 2 year(s) of working experience in the related field is encouraged to apply. •2 positions available. IF YOU ARE KEEN TO APPLY, EMAIL YOUR RESUME TO agensi.sue@gmail.com REGARDS AGENSI PEKERJAAN NS SHUE SDN BHD.