8 Customer Service jobs

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Dec 02, 2024
Full time
HR and Admin Assistant
RM2,800 - RM3,800 monthly
Arche Digital Sdn Bhd Kota Damansara, Petaling Jaya, Selangor, Malaysia
The HR Admin Assistant provides vital support to the Human Resources and Administration department, managing day-to-day HR tasks, administrative duties, and ensuring seamless operations within the office. This role involves assisting with payroll administration, attendance tracking, office maintenance, and employee engagement activities. ACCOUNTABILITIES / KEY RESPONSIBILITIES • Involve in attendance and leave checking. • Conduct new hire orientation and exit interview. • Handle all on-boarding and off-boarding related matters. • Review, update, maintain and proper filing of employee records, personal files, HR-related documentations, policies and procedures. • Handle HR administration works such as preparation of employment contracts, confirmation, transfer or promotion, warning letters and etc. • Attend to all employees’ queries pertaining to HR policies & procedures. • Monitor & follow up on all Government related matters...
Dec 02, 2024
Full time
E Commerce Customer Support (Night Shift - WFH)
RM2,500 - RM3,500 monthly
Arche Digital Sdn Bhd Kota Damansara, Petaling Jaya, Selangor, Malaysia
Job Description In light of our business expansion, We are looking for a dedicated, detail-oriented, and customer centric individual to join our Customer Support team during the night shift. As a Night Shift Customer Support Representative, you will be responsible for providing exceptional support to our e-commerce customers by addressing inquiries, resolving issues, and ensuring a positive shopping experience. You will be an essential part of our team, ensuring that customers receive timely assistance even outside of regular business hours.   ACCOUNTABILITIES / KEY RESPONSIBILITIES What is the main job scope for this job? • Handle customer inquiries via multiple channels related to orders, product details, returns, refunds, shipping, and account management. • Investigate and resolve customer issues, including order discrepancies, refunds, product defects, and delivery issues, while maintaining a high standard of service. • Stay up to date...
Nov 26, 2024
Full time
Clinic Assistant 诊所助理
Yong Kang Refresh Sdn Bhd Petaling Jaya, Selangor, Malaysia
Handling customer appointments, incoming calls, and registering new clients. Processing transactions on the computer system for checkouts. Providing excellent customer service and treatment recommendations to clients. Building relationships with existing and potential customers to maximize sales opportunities. Addressing customer issues and feedback. Offering professional consultations and assessing customer needs. Following up on treatment methods and product inquiries from customers 处理客户预约，来电和注册客户。 处理签出计算机系统上的事务。 为客户提供优质的客户服务和治疗建议。 与现有和新客户建立关系以最大程度地增加销售机会。 处理客户问题和反馈。 提供专业咨询和客户需求评估。 跟进有关客户的治疗方法和所购买产品的咨询。
Nov 26, 2024
Full time
Assistant Outlet Manager
Yong Kang Refresh Sdn Bhd Petaling Jaya, Selangor, Malaysia
Job Description: - At all times, to keep the store organized, clean, and attractive to customers. - To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules. - Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed - To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments. - To achieve assigned target and goals set by company. - Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate
Nov 18, 2024
Full time
Sales Support Executive
Nevigate Global Network Sdn Bhd Menara UOA Bangsar, Jalan Bangsar Utama 1, Bangsar, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
You will be responsible for Sales Support activities. Assist the Sales Team in handling sales inquiries and sales-related issues from customers. Provide submissions to customers for their requests for proposals (RFPs). Actively follow up on submitted Sales Quotations to ensure successful closure. Manage and track global sales engagement efforts, initiatives, and results. Coordinate with other internal teams such as Commercial, Finance and Provisioning. Perform administrative duties related to the Sales Team. Provide weekly reports on Sales Activities and Customer Meetings.
Nov 18, 2024
Full time
Sales Support Associate
Nevigate Global Network Sdn Bhd Menara UOA Bangsar, Jalan Bangsar Utama 1, Bangsar, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About the Role: Are you passionate about the telco industry and ready to play a crucial role in supporting a dynamic Sales Team? We are looking for a proactive and detail-oriented Sales Support Associate to join our team. You will be the backbone of our sales operations, ensuring that our team delivers exceptional service and meets our customers' needs.   Key Responsibilities: Support the Sales Team: Assist in managing and resolving sales inquiries and customer issues promptly, ensuring a seamless sales process. Proposal Submissions: Prepare and submit detailed proposals (RFPs) to meet customer requirements and deadlines. Quotation Follow-Up: Actively track and follow up on sales quotations to drive successful deal closures. Global Sales Management: Monitor and manage global sales efforts, initiatives, and performance, ensuring alignment with company goals. Cross-Functional Coordination: Collaborate...
Nov 17, 2024
Full time
Control Tower Coordinator
RM2,300 - RM2,500 monthly
BDP Global Services Centre Sdn Bhd BDP Global Services Centre Sdn Bhd 2nd Floor, Main Building, Menara Takaful Malaysia, No. 4, Jalan Sultan Sulaiman, 50000 Kuala Lumpur, Malaysia
Job Summary: BridgeNet Solutions is acting as the 4PL provider for a global leader in audio technology. Control Towers are regional hubs that direct operational activities and provide visibility to the client. As the Control Tower Coordinator, you will play a critical part in the tactical execution of the 4PL solution by planning transportation, monitoring exceptions, and communicating with internal and external stakeholders. This role provides the opportunity to make a clear impact on BridgeNet’s success through its importance as the first line of defense for transportation execution.   Essential Functions: (Primary) • Execute transport, load, and consolidation planning • Execute 3PL selection and booking process • Proactively identify and address any transport related exceptions • Act as the point of contact for transport related communication with vendors, 4PL customer, and 3PL’s • Provide solutions to...
Nov 12, 2024
Full time
Front Desk Receptionist / CSO 前台接待员
Yong Kang Refresh Sdn Bhd Petaling Jaya, Selangor, Malaysia
Job Description: Handle customer appointments, incoming calls, and new customer registrations. Process transactions on the checkout computer system. Provide high-quality customer service and treatment advice to clients. Build relationships with existing and new customers to maximize sales opportunities. Handle customer inquiries and feedback. Provide professional consultation and assess customer needs. Follow up on treatment plans and product inquiries from customers. 职位描述： - 处理客户预约，来电和注册客户。 - 处理签出计算机系统上的事务。 - 为客户提供优质的客户服务和治疗建议。 - 与现有和新客户建立关系以最大程度地增加销售机会。 - 处理客户问题和反馈。 - 提供专业咨询和客户需求评估。 - 跟进有关客户的治疗方法和所购买产品的咨询。