142 Customer Service jobs

The main role of reservation clerks is to make and confirm customer reservations,assist customers in identifying the best possible rates or schedules. In some situation, the reservation clerk also checks in the customer’s baggage and directs him to the proper travel advice and recommendations to customers.   Carry out airline reservations and ticketing. Carryout travel agency sales calls and corporate sales . Manage the sales day book and report all sales and collections to GSA accountant on a daily basis. Action all pre flight preparation as per weekly flight schedule. Handle all passenger complaints and queries at airport including upgrades, excess baggage, etc. Handle all issues regarding delayed flights and over-booking situations.

Seek and analyze competitor marketing and sales materials both on and offline To identify customers with large business potential Identify new prospects as outlined in company's processes and manual by doing research Provide support to support services manager Perform analysis of marketing and sales data Assist with the preparation of events and administration tasks

Professionally and accurately handling inbound calls on customer's inquiries and request on the company's products and services by applying good knowledge of modern tools, policies and processes Responsible for keeping abreast of the company's products, services, marketing campaigns, systems, processes, and technology content displays Handle customer complain and assist customer

To attend to inbound calls pertaining to inquiries, support, troubleshoot etc.

Professionally and accurately handling inbound calls on customer's inquiries and request on the company's products and services by applying good knowledge of modern tools, policies and processes Responsible for keeping abreast of the company's products, services, marketing campaigns, systems, processes, and technology content displays Handle customer complain and assist customer

Company Info: Company: 5 -6 star Luxury Hotel in Macau Position: Casino Host  Basic Salary: MOP 17,300 (Exclude Tips)  Working hours: Rotating Shift | 8 hours per shift | 6 days work per week  Job Scope: Provide customer service to customer  Handle customer complaints Responsible in maintaining strong and professional on-floor presence of patrons/VIP patrons. To increase loyalty and generate return business by ensuring personalized excellent customer service is delivered at all times. Demonstrate and provide information on promoted products/services. Create a positive image and lead consumers to use it. Identify interest and understand customer needs and requirements. Adhere to all company policies and procedures. Report accidents, injuries and unsafe work conditions to supervisors. Perform other reasonable job duties as assigned by supervisors from time to time. Promote membership to customer 

If you are looking to work for a company which will growth together with you by providing the best support they can, then Flexi Storage is it! With an exciting customer-centric focus, Flexi Storage provides a full range of storage solutions to its customers. By joining our team of talented storage experts, you become an integral part of our dynamic customer-focused sales environment. Join us and Sharpen your skills through industry-leading training and development, as you build an extraordinary career. Discover how great you can be. WHY JOIN US? Why join Flexi Storage? Here are some great reasons: ∙ Training and Development ∙ Professional Advancement ∙ Great place to work ∙ Total Rewards Interested? Apply now! CUSTOMER SERVICE OFFICER ( Salary Package RM 1800 – RM 2300) depending on working experience If you enjoy customer service and sales then this position is for you. Job Description Key responsibilities include: Provide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming Work in one or more locations, independently or with another manager Manage, verify, balance cash drawer; prepare and make daily deposits Conduct daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent. Work closely with Branch Manager to receive training and coaching when needed, striving to exceed all company expectations

1. Memberikan perkhidmatan pelanggan yang baik 2. Merancang pelan harian lokasi strategik untuk meluaskan pemasaran 3. Membabitkan diri dalam operasi harian Pasukan Pengurusan 4. Membantu melatih dan membimbing ahli-ahli baru  5. Menjaga maklumat peribadi pelanggan dengan amanah dan menyimpan dengan selamat.

Company                      :  Well-known Retail Group of Outlets Company Details         : Luggage | Bags | Travel Gears | Travel Accessories  | Wallets | Business Bags  Position                        : Retail Sales Associates  Job Description          :  Selling Products such as Bag, wallet etc. Provide recommendations to guest Other job task assign by superior Working Location           : Singapore Area Salary                               : SGD 2,500  Working Hours                :  53 Hours per week | 6 Days per week

Memastikan schedule time untuk setiap hari. Handle dropship sales team. Handle group Najmar Army. Recruit dropship sekurang-kurangnya 10 orang kualiti baru dalam sebulan. Membalas komen di FB/IG syarikat. Membuat laporan jualan setiap hari untuk dihantar ke bahagian akaun. Menguruskan stok keluar dan masuk. Memastikan repost feedback atau testimoni di semua platform online sekurang-kurang sekali dalam sehari.

DESCRIPTION Your role will be a hybrid one - part advertiser recruitment and part affiliate marketing executive. You will apply your strengths in both sides of our business by on-boarding a merchant, and rolling out their campaigns in our affiliate network. You will serve as a liaison between the merchant and publisher, and you will will be on the front line of our business, representing InvolveAsia when either side of our operations requires your attention. We'll be placing you in this role until it evolves into a team-leading one, where you will eventually be managing your own.  You will also be communicating with clients and publishers on all channels, which means you've got to love making calls, sending out emails, and updating social media on a daily basis. THE QUALITIES WE'RE LOOKING FOR: - Demonstrate consistency in character and provide superior support to both affiliate and merchant teams - Demonstrate flawless communication skills - verbally and written - because you'll be on the phone and on instant-messaging apps when talking to clients - Demonstrate the desire to take initiative and think out of the box and learn about the relevant product information InvolveAsia offers - Develop exciting strategies to boost the revenue and execute them across the board with the team

JOB DESCRIPTIONS: 1. To manage large amounts of incoming calls and customer inquiries. 2. To serves customers by providing product and service information. 3. To resolve product & service problem by clarifying the customer's complaint; determining the cause of the problem. 4. Select and explain the best solution to solve the problem; coordinate with department for resolution. 5. To monitor Order Management status via passenger APP’s order. 6. To provide fare information to corporate customer & job assignments to driver when receive order from Corporate Customer. 7. Any other task assigned by the superior and other ad-hoc activities.

Job Descriptions: Attend to/liaises with customers, related department or management queries, regarding requested claims. Perform verification & investigation checks on claims following company’s standard policies and procedures. Forward appropriate claims/arbitration to financial department for payment/fine processes. Accelerate claims cases and complete within timeline given. Enter and record claims into reports. Generate for management when necessary. Maintain confidential claims information including correspondence with sensitive information. Managed all types of correspondence preparing, reviewing, respond and sending memos, letters, emails, reports, applications, and forms related to claims. Any other ad-hoc duties to be assigned by the Management from time to time.

JOB VACANCY POSITION - SALES COORDINATOR LOCATION - SECTION 26, SHAH ALAM SALARY - RM 2500-3500 5 working days only Responsibilities: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other departments to meet customers’ needs (issue order advice, etc.) Coordinate and follow up order status with other departments May also be required to produce reports Requirements: Candidates must have at least a SPM / Diploma / Bachelor’s Degree or equivalent. At least 1 to 2 years experience in the related field. Candidates with manufacturing experience will have added advantage Must have excellent communication skills, especially in English INTERESTED CANDIDATES, KINDLY EMAIL YOUR RESUME TO agensi.sue@gmail.com Thank you. Regards, Agensi Pekerjaan NS Shue Sdn Bhd.

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - TEMASYA INDUSTRIAL PARK, SHAH ALAM SALARY - RM 2500-3500 Requirements: 1. Minimum SPM/Diploma 2. Fluent in English and Bahasa Malaysia. 3. Minimum 1 year experience in any customer service category. Training will be provided. Experience in similiar field is preferable. 4. Able to work independently and handle customers 5. Pleasant Personality Job Description 1. Handle vehicle servicing, responsible for the whole process from receiving vehicle to vehicle checkout. 2. Liaise with insurance companies on claims. 3. Following up on vehicle repair track. 4. Working hours: Mon-Sat 9.00am-6.00pm If you have the experience above, kindly email your resume to agensi.sue@gmail.com Regards AGENSI PEKERJAAN NS SHUE.

Responsibilities: • Execute division policy and ensure full adoption and comply with workflow or standard operation procedures • Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. • To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution • Striving to achieve and maintain overall performance adhering to Premium Service Provider metric criteria. • Build up technical skills for professional services. • To undertake any ad-hoc assignments as and when required.

* To conduct indoor presentation * To maintain company Existing Clients Account * To source new business  * Able to work over the weekend * Flexible working hours from 11 am  * Able to earn RM 5000 to RM 15,000 a month * No direct selling, no insurance, no property as Clients will seek your opinion for business opportunity. * Training will be provided by Malaysia Top Trainers

To provide effective & efficient customer service and administrative support To provide assistance to the Sales & Admin team To attend general office administration duties To handle all incoming telephone calls, handling general enquiries.

1. Contribute towards the achievement of the company’s strategic and operational objectives 2. Able to work on alternative 12-hour shift roster 3. Ensure timely follow-up with the client via phone/mail interactions 4. Ensure that the client is aware of the limousine driver’s details type of vehicle that will be dispatched, mode of payment and any special request 5. Ensure that the client feels comfortable at all times on the services rendered such as answering product and service questions and suggesting information about the product and services whenever such action is necessary 6. Manage customer records on the data base system 7. Liaise with the limousine drivers by providing client details, destination and luggage 8. Liaise with the limousine drivers on the collection of payment from the clients 9. Ensure that the limousine drivers keep their vehicles clean at all times 10. Ensure the drivers are responsible for coordinating the maintenance and repair of the vehicle 11. Ensure that the drivers are up-to-date on the traffic laws 12. Ensure to be the Point of Contact between the driver and client 13. Provides technical support, advice, client experience and feedback on the trip to the electronic system that governs limousine services 14. Any other responsibility that may be assigned by the superior from time to time.

Travel Centre Consultant (English, Mandarin & Cantonese Speaker - Trilingual) MYR 2,500 - MYR 3,500 Entry Level Malaysia – Petaling Jaya, Selangor & Johor Job Description: To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. To exceed customers' expectation in terms of customer service & accurate information. To be able to provide information related to travel and tours for customers' convenient traveling.