RM3,000 - RM3,500 monthly
ENVO BPO Services Sdn Bhd
ENVO BPO Services Sdn Bhd, Level 2, Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, 46050 Petaling Jaya, Selangor
Respond promptly to customer queries, including feedback, appointment arrangements, and complaints, in accordance with Standard Operating Procedures (SOPs).
Handle customer support via voice (calls) and professional email communication.
Provide accurate and comprehensive product and service information to customers.
Accurately input customer booking details into the booking system.
Maintain a professional, friendly, and helpful approach to all customer interactions.