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PACIFIC ASIAWIDE CORPORATION
No. 2A, Jalan PJS 8/12, Bandar Sunway, 46150 Petaling Jaya, Selangor
Requirements Qualifications we are looking for:
Candidate must possess at least a SPM and above. Fresh graduates are welcomed. Applicants should be Malaysian citizens or hold relevant residence status Professional image is a must Excellent people skills Career oriented individuals searching for rapid growth Responsibility Represent our Client’s brand to their chosen target market Develop great customer relationships with customers Responsible for an assigned area of the expansion of the company Participate in an ongoing management development training program. Providing professional service to our customers and effectively handling inquiries on service and latest campaigns Benefits Successful candidates will be supported with: 1) Well-structured career development programme through Three Phases. Phase 1: Customer service and Marketing: (Dealing with corporate businesses, companies, events and individuals on behalf of our clients). Phase 2: Human Resource Development and...
05 May, 2021
Full time
Requirements Qualifications we are looking for:
Candidate must possess at least a SPM and above. Fresh graduates are welcomed. Applicants should be Malaysian citizens or hold relevant residence status Professional image is a must Excellent people skills Career oriented individuals searching for rapid growth Responsibility Represent our Client’s brand to their chosen target market Develop great customer relationships with customers Responsible for an assigned area of the expansion of the company Participate in an ongoing management development training program. Providing professional service to our customers and effectively handling inquiries on service and latest campaigns Benefits Successful candidates will be supported with: 1) Well-structured career development programme through Three Phases. Phase 1: Customer service and Marketing: (Dealing with corporate businesses, companies, events and individuals on behalf of our clients). Phase 2: Human Resource Development and...
FIFTHROOM SDN BHD
MYBestBox - Ultimate Party Space & Largest Variety Show Game Hub, Jalan Imbi, Imbi, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Customer Service
Cashier
Manage stock display
Shop housekeeping
Monitor game play
05 May, 2021
Full time
Customer Service
Cashier
Manage stock display
Shop housekeeping
Monitor game play
CELLGEN LIFESCIENCES (M) SDN BHD
Midvalley Megamall, Mid Valley City, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities: As a Junior Marketer, you are required to : • Support the planning of company website, social media & apps strategies and content. • Reporting, reviewing and optimize digital marketing campaigns to improve conversion. • Managing and coordinate with Digital Marketing activities. • Assists online sales marketing (Local & Overseas). • Undertake administrative task to ensure the functionally of marketing activities. • Manage database of customer information. • Other duties as assigned from time to time.
26 Mar, 2021
Full time
Responsibilities: As a Junior Marketer, you are required to : • Support the planning of company website, social media & apps strategies and content. • Reporting, reviewing and optimize digital marketing campaigns to improve conversion. • Managing and coordinate with Digital Marketing activities. • Assists online sales marketing (Local & Overseas). • Undertake administrative task to ensure the functionally of marketing activities. • Manage database of customer information. • Other duties as assigned from time to time.
Company: Journey Life Assurance
Job : PERSONAL ASSISTANT Location: Kuching, Sarawak. Salary : RM1200 - RM3000 *RESPONSIBILITIES* -Sorting, filing, and recording of documents, files and data -Copying telephone records and data from old record to excel -Send and receive mails, letters, and timely transfer to relevant personnel -Collecting, sorting, summarizing, transmitting, and reporting daily reports -Handle the accounting matters of personnel in various departments, review, summarize, and transfer work
15 Mar, 2021
Full time
Company: Journey Life Assurance
Job : PERSONAL ASSISTANT Location: Kuching, Sarawak. Salary : RM1200 - RM3000 *RESPONSIBILITIES* -Sorting, filing, and recording of documents, files and data -Copying telephone records and data from old record to excel -Send and receive mails, letters, and timely transfer to relevant personnel -Collecting, sorting, summarizing, transmitting, and reporting daily reports -Handle the accounting matters of personnel in various departments, review, summarize, and transfer work
MobilityOne Sdn. Bhd.
TPM, Technology Park Malaysia, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Descriptions:
• Assures quality of service to all clients supported by the Contact Centre • Developing agents through continuous coaching and feedback, focusing on behaviours and skills • Assist contact centre manager to achieve company objectives • Handle all customers inquiries and complaints • Providing support to customers and internal department • Ensure all customers’ concerns are properly addressed • Maintain good customer contacts and relationships • Other duties as assigned by superior from time to time
11 Mar, 2021
Full time
Job Descriptions:
• Assures quality of service to all clients supported by the Contact Centre • Developing agents through continuous coaching and feedback, focusing on behaviours and skills • Assist contact centre manager to achieve company objectives • Handle all customers inquiries and complaints • Providing support to customers and internal department • Ensure all customers’ concerns are properly addressed • Maintain good customer contacts and relationships • Other duties as assigned by superior from time to time
1.LOADING AND UNLOADING GOODS SUCH AS HARDWOOD, FOAM, INSULATION AND RELATED ITEMS. 2.CHECKING, PACKING, SORT OUT GOODS ON DAILY BASIS. 3.SERVING CUSTOMER AS RECEPTIONIST. 4.ABLE TO KNOW BASIC COMPUTER SOFTWARE SUCH AS MS WORD, EXCEL. HAVE KNOWLEDGE ABOUT AUTOCOUNT WILL BE PREFERRED. 5. KNOWLEDGE ABOUT FACEBOOK SOCIAL MEDIA SUCH AS POSTING, UPDATE AND FIND INFORMATION. 6. CAN READ, SPEAK, WRITE IN ENGLISH AND MALAY.
PSSS- PLEASE EMAIL RESUME FIRST, DO NOT DIRECTLY CALL OR WHATSAPP OR WALK-IN WITHOUT SENDING RESUME!
08 Mar, 2021
Full time
1.LOADING AND UNLOADING GOODS SUCH AS HARDWOOD, FOAM, INSULATION AND RELATED ITEMS. 2.CHECKING, PACKING, SORT OUT GOODS ON DAILY BASIS. 3.SERVING CUSTOMER AS RECEPTIONIST. 4.ABLE TO KNOW BASIC COMPUTER SOFTWARE SUCH AS MS WORD, EXCEL. HAVE KNOWLEDGE ABOUT AUTOCOUNT WILL BE PREFERRED. 5. KNOWLEDGE ABOUT FACEBOOK SOCIAL MEDIA SUCH AS POSTING, UPDATE AND FIND INFORMATION. 6. CAN READ, SPEAK, WRITE IN ENGLISH AND MALAY.
PSSS- PLEASE EMAIL RESUME FIRST, DO NOT DIRECTLY CALL OR WHATSAPP OR WALK-IN WITHOUT SENDING RESUME!
Activation & Planning is the frontline of the company, where they will be faced with company clients. They also strive to look for new business opportunities to boost company revenue.
Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:
Manage multiple channels; develop positive working relationships with all customer touch points
Drive client retention, renewals, upsells and client satisfaction.
Work closely with Business Director on day-to-day operational processes.
Work closely with Business Director to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed.
Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign.
Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal.
Strong analytical...
16 Jan, 2021
Full time
Activation & Planning is the frontline of the company, where they will be faced with company clients. They also strive to look for new business opportunities to boost company revenue.
Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:
Manage multiple channels; develop positive working relationships with all customer touch points
Drive client retention, renewals, upsells and client satisfaction.
Work closely with Business Director on day-to-day operational processes.
Work closely with Business Director to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed.
Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign.
Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal.
Strong analytical...
ENVO BPO SERVICES SDN BHD
Petaling Jaya, Selangor, Malaysia
Administration: Data entry for client system setup and restaurant online menu
Live order observation and support: Manage online order, respond request from restaurant and consumers by telephone & emails.
Maintain and develop a good relationship with existing and potential customers
Contribute and achieve the department group target set by the organization
11 Dec, 2020
Full time
Administration: Data entry for client system setup and restaurant online menu
Live order observation and support: Manage online order, respond request from restaurant and consumers by telephone & emails.
Maintain and develop a good relationship with existing and potential customers
Contribute and achieve the department group target set by the organization
The Government through PENJANA is taking all measures for some of you who are jobless, retrenched to up-skill and re skill workforce to enable you to secure a job upon attaining the needed skills.
Criteria for selection
1. Malaysian citizen - Male and Female invited
2. Newly hired and undergoing probationary period (ie July 2020 onwards)
3. Job Positions : Office Administrator, Office Secretary or PA, Customer Service, Sales Executive, Telemarketing Executive.
4. Able to speak and write English and Bahasa Malaysia
5. Able to attend 2 Saturdays and 3 Sunday class.
COURSE DETAILS
Title of Training course : Mastering Telemarketing Techniques
Course Fees : Free
Total Days Course : 5 days
Venue : GLM Training & Consultancy Sdn Bhd, Jalan Bangsar Utama 9 Bangsar KL
Time : 9.00am till 5.00pm
Class dates : Starting Mid January 2021
Class Days : ( 2 Saturdays and 3 Sundays)
Modules : Module covers Customer Service Mindset, Understanding...
30 Nov, 2020
Full time
The Government through PENJANA is taking all measures for some of you who are jobless, retrenched to up-skill and re skill workforce to enable you to secure a job upon attaining the needed skills.
Criteria for selection
1. Malaysian citizen - Male and Female invited
2. Newly hired and undergoing probationary period (ie July 2020 onwards)
3. Job Positions : Office Administrator, Office Secretary or PA, Customer Service, Sales Executive, Telemarketing Executive.
4. Able to speak and write English and Bahasa Malaysia
5. Able to attend 2 Saturdays and 3 Sunday class.
COURSE DETAILS
Title of Training course : Mastering Telemarketing Techniques
Course Fees : Free
Total Days Course : 5 days
Venue : GLM Training & Consultancy Sdn Bhd, Jalan Bangsar Utama 9 Bangsar KL
Time : 9.00am till 5.00pm
Class dates : Starting Mid January 2021
Class Days : ( 2 Saturdays and 3 Sundays)
Modules : Module covers Customer Service Mindset, Understanding...
SELLBYTEL Services Malaysia Sdn. Bhd.
Menara Shell, Jalan Tun Sambanthan, Brickfields, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
~ Provide a high-quality customer support experience for end user thru phone/email/chat, in order to increase lifetime value and overall satisfaction with client hardware and digital content ~ Focus on delivering on key results like customer satisfaction, first-time resolution, efficiency and quality metrics. ~ Provide strategic and consultative advise and help solve technical issues by working with a large number of businesses from your market ~ Provide outstanding customer service to users over phone, e-mail, and/or live chat regarding product selection, services and issues. ~ Pro-actively develop innovative ideas to drive the process, product and support improvements towards the client. ~ Escalating customers’ requests, issues and complaints that are beyond the training level provided, using good judgment and initiative.
26 Nov, 2020
Full time
~ Provide a high-quality customer support experience for end user thru phone/email/chat, in order to increase lifetime value and overall satisfaction with client hardware and digital content ~ Focus on delivering on key results like customer satisfaction, first-time resolution, efficiency and quality metrics. ~ Provide strategic and consultative advise and help solve technical issues by working with a large number of businesses from your market ~ Provide outstanding customer service to users over phone, e-mail, and/or live chat regarding product selection, services and issues. ~ Pro-actively develop innovative ideas to drive the process, product and support improvements towards the client. ~ Escalating customers’ requests, issues and complaints that are beyond the training level provided, using good judgment and initiative.
Rhythm Productions (M) Sdn Bhd
Rhythm Productions (M) Sdn. Bhd., Taman Pusat Kepong, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
JOB DESCRIPTION INCLUDES –
Meeting with Clients
Preparing reports
On site pre work preparation
On ground supervision
Dealing with suppliers and all other bodies
Kindly note - training will be provided. Interns will be working closely with Seniors
26 Nov, 2020
Intern
JOB DESCRIPTION INCLUDES –
Meeting with Clients
Preparing reports
On site pre work preparation
On ground supervision
Dealing with suppliers and all other bodies
Kindly note - training will be provided. Interns will be working closely with Seniors
IMMEDIATE HIRING!
Processing the payments and withdrawals of customers.
Ensuring customer queries are answered to their satisfaction.
Using computerised systems to access the details of customers.
Promoting certain financial products and services.
Handling customer complaints or handing them over to a supervisor.
Referring customers to individuals qualified to offer and sell regulated financial products.
02 Nov, 2020
Full time
IMMEDIATE HIRING!
Processing the payments and withdrawals of customers.
Ensuring customer queries are answered to their satisfaction.
Using computerised systems to access the details of customers.
Promoting certain financial products and services.
Handling customer complaints or handing them over to a supervisor.
Referring customers to individuals qualified to offer and sell regulated financial products.
Infinity Business Development Services
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Vacancy available !!
Position : Executive Officer
Job Scope : -approaches potential clients by utilizing mailings and phone soliticition -enchance product knowledge -provide a good service to our clients -maintain good relationship with clients
02 Nov, 2020
Full time
Vacancy available !!
Position : Executive Officer
Job Scope : -approaches potential clients by utilizing mailings and phone soliticition -enchance product knowledge -provide a good service to our clients -maintain good relationship with clients
Press Metal
Setia Alam, Shah Alam, Selangor, Malaysia
Responsibilities
Provide sales administrative & service to support customers’ sales request, inquiries and to manage complaints.
Liaise with manufacturing plant, customers, inter-department as well as carrier/forwarding agents for the sales orders, shipment deliveries and follow up.
To check, monitor and coordinate sales order promptly and to ensure data, invoices, credit note, and delivery order are accurate and in order.
Maintain and update sales and customer records.
To support Head of Department in preparing monthly sales reports.
Communicate important feedback from customers and internal.
Manage & maintain proper recording, filling and documentation of all related sales and operation activities.
To perform other task as when required by the management from time to time.
02 Nov, 2020
Full time
Responsibilities
Provide sales administrative & service to support customers’ sales request, inquiries and to manage complaints.
Liaise with manufacturing plant, customers, inter-department as well as carrier/forwarding agents for the sales orders, shipment deliveries and follow up.
To check, monitor and coordinate sales order promptly and to ensure data, invoices, credit note, and delivery order are accurate and in order.
Maintain and update sales and customer records.
To support Head of Department in preparing monthly sales reports.
Communicate important feedback from customers and internal.
Manage & maintain proper recording, filling and documentation of all related sales and operation activities.
To perform other task as when required by the management from time to time.
Infinity Business Development Services
Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We are searching for a professional and courteous Client Services Manager with great people skills to help our business prioritize existing customers and bring new clients on board. The Client Services Manager will be tasked with maintaining current clients and growing our customer base, keeping accurate correspondence records, meeting regularly with management, updating client details, developing customer service policies, training junior client services agents, and recommending different product options to clients. Your dedication to the needs of our clients will encourage client loyalty and enhance our organization’s growth through positive client-to-business engagement.
To ensure success in this role, the ideal candidate should demonstrate excellent active listening and communication skills, good personal presentation, politeness and tact, and be able to function in a high pressure environment. The noteworthy Client Services Manager should provide timely solutions to client’s...
02 Nov, 2020
Full time
We are searching for a professional and courteous Client Services Manager with great people skills to help our business prioritize existing customers and bring new clients on board. The Client Services Manager will be tasked with maintaining current clients and growing our customer base, keeping accurate correspondence records, meeting regularly with management, updating client details, developing customer service policies, training junior client services agents, and recommending different product options to clients. Your dedication to the needs of our clients will encourage client loyalty and enhance our organization’s growth through positive client-to-business engagement.
To ensure success in this role, the ideal candidate should demonstrate excellent active listening and communication skills, good personal presentation, politeness and tact, and be able to function in a high pressure environment. The noteworthy Client Services Manager should provide timely solutions to client’s...
INFINITY BUSINESS DEVELOPMENT SERVICES
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
*Assist the manager in filing, documentation, and data entry. *Act in the role of manager when manager is absence. *Recruit, supervise and train new employees. *Evaluating employees performance
02 Nov, 2020
Full time
*Assist the manager in filing, documentation, and data entry. *Act in the role of manager when manager is absence. *Recruit, supervise and train new employees. *Evaluating employees performance
Ozana Recruitment
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
• Liase with client and ensure customer satisfaction • Review and monitor assigned accounts and all applicable reports and analysis • Process legal documents with company's legal advisor • Assist manager during meetings and trainings
02 Nov, 2020
Full time
• Liase with client and ensure customer satisfaction • Review and monitor assigned accounts and all applicable reports and analysis • Process legal documents with company's legal advisor • Assist manager during meetings and trainings
