11 Customer Service jobs

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21 Jan, 2022
Full time
Senior Customer Service Associate
ZI SOFTECH SDN. BHD.
Know and understand our services thoroughly. Resolve and handle our clients enquiries. Advise clients on their accounts by delivering current news and research frequently. Build sustainable relationships of trust through open and interactive communication with our existing clients. Manage team members’ productivity.
19 Jan, 2022
Full time
Customer Service Executive
ZI SOFTECH SDN. BHD.
Know and understand our services thoroughly. Resolve and handle our clients enquiries. Advise clients on their accounts by delivering current news and research frequently. Build sustainable relationships of trust through open and interactive communication with our existing clients. Manage team members’ productivity.
27 Oct, 2021
Full time
Customer Experience Executive
Petbacker
Provide quality services to customers and respond to customer inquiries and complaints via chats  To be familiar with all the company products and services, quickly solve problems for  customers  Address customer feedback as well as complaints professionally  Process verification of hosts identity and listings  Monitor, analyze and report possible fraudulent activity on the platform  Report and escalate issues to relevant teams in the event of an issue  Ad-hoc tasks as assigned by Superior
12 Oct, 2021
Full time
Sales Admin Executive
Press Metal Setia Alam, Shah Alam, Selangor
Responsibilities Provide sales administrative & service to support customers’ sales request, inquiries and to manage complaints. Liaise with manufacturing plant, customers, inter-department as well as carrier/forwarding agents for the sales orders, shipment deliveries and follow up. To check, monitor and coordinate sales order promptly and to ensure data, invoices, credit note, and delivery order are accurate and in order. Maintain and update sales and customer records. To support Head of Department in preparing monthly sales reports. Communicate important feedback from customers and internal. Manage & maintain proper recording, filling and documentation of all related sales and operation activities. To perform other task as when required by the management from time to time.
26 Aug, 2021
Part time
Customer Success (Part-Time)
George Medical Getaway Taman Tun Dr Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Identifies market potential by qualifying accounts; Initiates sales closing process by scheduling appointments; making final presentation; understanding account requirements; Closes sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts; Expands sales in existing accounts by introducing new products and services; developing new applications; Contributes information to market strategy by monitoring competitive products and reactions from accounts; Recommends new products and services to customers by evaluating current customers enquiry product results; Identifying customers’ needs to be filled; Updates job knowledge by participating in educational opportunities; Accomplishes marketing and organization mission by completing related results as needed; Maintains relationships with clients by providing support, information, and guidance; researching and recommending new...
26 Aug, 2021
Full time
Customer Success
George Medical Getaway Taman Tun Dr Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Attend to client's questions and queries related to company's product offerings. Initiates sales closing process by scheduling appointments; making final presentation; understanding account requirements; Expands sales in existing accounts by introducing new products and services; developing new applications; Collect data on client's enquiries and assist team to formulate strategy based on the data. Recommends new products and services to customers by evaluating current customers enquiry product results; identifying customers’ needs to be filled; Updates job knowledge by participating in educational opportunities; Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements; and Contributes to team effort by accomplishing related results as needed.
23 Aug, 2021
Full time
Customer Service Executive
Lightman Consulting Group The Hub SS2, Jalan 17/47, Seksyen 19, Petaling Jaya, Selangor, Malaysia
Software Helpdesk Support in HR / Payroll systems, IT field or equivalent. Preferably Junior Executives specializing in Helpdesk Support or equivalent. Working Location : SS2, Petaling Jaya, Selangor. Working Hours : 8AM-6PM Responsibilities: Manage support ticket orders including on-the-job training Handles customers enquiries/complaints by email and phone; and ensure replies/ resolutions are provided in a prompt and satisfactory manner Troubleshoot service faults and provide prompt service recovery measures Updates customer knowledge base Perform other ad-hoc duties as assigned Please send your application via Indeed or email our Talent Team. Serious applicants only.
14 Jul, 2021
Full time
Customer Careline Executive
Senheng Electric (KL) Sdn Bhd 44B, Jalan Pandan 3/2, Pandan Jaya, 55100 Kuala Lumpur, Malaysia
Responsibility Manages customer careline channels including incoming calls, emails, website chats, and social media chats in an effective manner. Promotes a customer satisfaction by interacting with customer politely and resolving customer enquiries efficiently. Coordinate with internal departments and showrooms to resolves customer enquiries. Ensure all the customer interactions are updated on a daily basis into internal database tracking system. Extend recommendation for improvement in service process and service operation to achieve service excellence.
04 Jun, 2021
Full time
RECEPTIONIST
Notion Venture Sdn Bhd Meru, Klang, Selangor, Malaysia
   Answer general phone enquiries Reply to general information Greet customers/suppliers/visitors Prepare and send outgoing faxes, mails and courier parcels Purchase, receive and maintain office supplies Manage, delegate and monitor dispatches Make travel, meeting and other arrangement for staff Ad-hoc duties that will be informed from time to time
05 May, 2021
Full time
SHOP ASSISTANT - BERJAYA TIMES SQUARE
FIFTHROOM SDN BHD MYBestBox - Ultimate Party Space & Largest Variety Show Game Hub, Jalan Imbi, Imbi, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Customer Service Cashier Manage stock display Shop housekeeping Monitor game play
08 Mar, 2021
Full time
Storekeeper cum Sales Assistant
LovelyTeik
1.LOADING AND UNLOADING GOODS SUCH AS HARDWOOD, FOAM, INSULATION AND RELATED ITEMS. 2.CHECKING, PACKING, SORT OUT GOODS ON DAILY BASIS. 3.SERVING CUSTOMER AS RECEPTIONIST. 4.ABLE TO KNOW BASIC COMPUTER SOFTWARE SUCH AS MS WORD, EXCEL. HAVE KNOWLEDGE ABOUT AUTOCOUNT WILL BE PREFERRED. 5. KNOWLEDGE ABOUT FACEBOOK SOCIAL MEDIA SUCH AS POSTING, UPDATE AND FIND INFORMATION. 6. CAN READ, SPEAK, WRITE IN ENGLISH AND MALAY. PSSS- PLEASE EMAIL RESUME FIRST, DO NOT DIRECTLY CALL OR WHATSAPP OR WALK-IN WITHOUT SENDING RESUME!