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7 Customer Service jobs

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Major Harvest Sdn Bhd
06 Jun, 2023
Full time
Sales Support
Major Harvest Sdn Bhd Ulu Tiram, Johor, Malaysia
Customer service (product inquiries, payment issues, returns and exchanges, complaint handling, social media communities’ inquiries). Timely sending of the latest information to target customers. Collect customer data and organize it into the database. Managing and maintaining e-commerce platforms (product listing and delisting, order processing, shipping, and inventory management). Responsible for daily operation, maintenance, and management of social media platforms to increase engagement. Assisting with tasks assigned by the supervisor. Handling daily administrative work.
Quill City Mall
25 May, 2023
Full time
Retail Supervisor (Sunway Velocity)
Quill City Mall Sunway Velocity Mall, Lingkaran SV2, Sunway Velocity, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
To provide excellent customers service and to actively promote stocks or promotional mechanics to customers Welcome customers by greeting them and assessing customers’ needs. Maintain outstanding store condition and visual merchandising standards. Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers. Stock inventory including receiving stocks, checking descriptions, replenish and merchandising of stocks To ensure attending customers need & providing excellent customers service. Build and maintain good rapport with customers
Quill City Mall
28 Apr, 2023
Full time
Customer Service Officer
Quill City Mall Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Provide accurate information and assistance in a professional manner to customers and tenants. Respond to all customers' requests in an accurate and timely manner. Be the Mall ambassador by providing exemplary customer service.
Quill City Mall
28 Apr, 2023
Full time
Retail Supervisor
Quill City Mall Mid Valley Megamall, Mid Valley City, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
To provide excellent customers service and to actively promote stocks or promotional mechanics to customers Welcome customers by greeting them and assessing customers’ needs. Maintain outstanding store condition and visual merchandising standards. Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers. Stock inventory including receiving stocks, checking descriptions, replenish and merchandising of stocks To ensure attending customers need & providing excellent customers service. Build and maintain good rapport with customers
H.T.T. Travel  (M) Sdn Bhd
19 Apr, 2023
Full time
Reservation and Ticketing Assistant Manager
H.T.T. Travel (M) Sdn Bhd Menara Haw Par, Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work with other departments on airline ticketing requirements. Attend to customers and reply Flight and Fare Enquiries & emails. Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets Dealing with various airlines. Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction, split, route change, monitor group change, send prints of confirmed PNR. Sales on flight booking / reservation, hotel booking, travel insurance arrangement for all our corporate clients. Assist clients for visa application for necessary Country. Issuing invoices, monitoring invoicing and collections of outstanding debts for Cash Term customers. To hold the rotating 24/7 mobile phone and laptop. Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behavior for the benefit of...
P&A SMART SOLUTION (M) SDN BHD
10 Feb, 2023
Full time
Outbound Call Center Agent
P&A SMART SOLUTION (M) SDN BHD Wisma P&A, Brickfields (Beside Petronas)
Call the customer as per the list given in the system Follow up with customers as & when needed Comply with Bank Negara's requirements
Petbacker
07 Nov, 2022
Full time
Customer Experience Executive
Petbacker Leisure Commerce Square
  Provide quality services to customers and respond to customer inquiries and complaints via chats  To be familiar with all the company products and services, quickly solve problems for  customers  Address customer feedback as well as complaints professionally  Process verification of hosts identity and listings  Monitor, analyze and report possible fraudulent activity on the platform  Report and escalate issues to relevant teams in the event of an issue  Ad-hoc tasks as assigned by Superior
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