168 Customer Service jobs

We urgently need Mandarin Speaker to fulfill this role. Position :   Customer Service Representative for Mandarin Speaking  *This position we want for those that can speak mandarin,read and type. Salary:   RM3,500 Location :   Kuala Lumpur Job Description : Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Salary : RM 8,000 * Non Native (at least TOPIK L6)

Job Description Salary   : Up to RM 8,500 (Based on Experience) Location   : 1 Utama Responsibilities Customer Service Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Participate in the execution of Sales and Marketing  Conduct industry and product research Ability to operate as a project/deal team lead, driving the work product and transaction processes Will be required to work closely with Advisers to maintain portfolios, assist with investment review, and monitor clients portfolio.  Assist Adviser's with client enquiries regarding the various investments held within their portfolio.

JOB DESCRIPTION INCLUDES – Meeting with Clients Preparing reports On site pre work preparation On ground supervision Dealing with suppliers and all other bodies Kindly note - training will be provided.  Interns will be working closely with Seniors

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal information. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed.

Our client was established in Malaysia since the year 2006. Based in Bukit Tinggi Klang located very near to Northport & Westpost. The Strategic location enables to monitor in-going and out-going shipments effortlessly. Position : Customer Service Executive (Import or Export) x 3 Vacancies Location : Bukit Tinggi, Batu Nilam, Klang. Responsibilities: Handle quotation, shipment arrangement, invoices and billing processing with customers and suppliers. Preparation of import/export documentation – declaring and filing. Submission of Forms Liaise with vendors and customers on shipment arrangement. Monitoring the sailing schedule and freight rate to related department. To handle the trouble shoot any issued related with shipping independently.

Be part of a growing community who believes that everyone should have access to either giving care or receiving care!

Act as a single point of contact for the Design House, Print Production Manager and Artwork Planners. Manage client accounts and maintain good rapport with clients. Manage the quality of the product and ensure on-time delivery. Handle the preparation of documented work orders. Manage scheduling of work from client across functions. Work with cross-functional groups in support of fulfilling customers' unique requests. Continuously identify and implement improvements in process efficiency and effectiveness. Responsible for project management. Skilful in time management, problem solving and multitasking.

Development of financial models to analyse business performance, perform valuations and/or  support growth initiatives for commercial clients and projects Interpretation, analysis and quantifications of risks and scenarios along with financial and investment returns to support decision making Assist in preparation of various reporting Assist with other strategic advisory projects, including due diligence engagements, organisational capacity reviews, financial viability assessments Liaising with clients throughout projects to collect information and low-level delivery of financial outcomes Report writing and business analysis

IMMEDIATELY HIRING (Can start as soon as possible) Job Scope : To answer all telephone calls politely and efficiently To assist in creating a positive public image as part of the services Perform any other duties as when assigned

Our client is an European multinational company is a global leader in the manufacturing of engineered precision products used in conveyor, material handling and factory automation systems in Malaysia. They are currently looking for the right candidate to fill the following position to support its Thai sales team.   INTERNAL SALES SUPPORT COORDINATOR   (Thai Speaking) (Based in Shah Alam, Selangor)   Responsibilities Internal Sales Support Handle telephone enquiries from customers and action promptly Maintain a day book to record and manage the processing of enquiries, orders and quotation follow up Provide high level of administration and sales support to Sales staff and customers, including stores duties from time to time. Submit request from factories through enquiry system Prepare quotations for customers Update quotation status on the system Key in orders and email order acknowledgments to customers Prepare PO to factories for the customers’ orders Work closely with factories to monitor delivery status of orders Handle shipment of goods to customers Ensure goods are accurately deliver to customers – quality and quantity of goods are checked. Provide sales administration support including regularly reviewing outstanding orders report, outstanding purchase orders report, expedite and source stock for back orders and notify customers of delivery status Maintain accurate and up to date customer data relating to territory in the Company’s CRM system as directed Record lost sales opportunities Purchase stock and non-stock items to support sales orders within approved authority level Purchasing/Inventory Purchase stock and non-stock items to support sales orders within approved authority level Suggest purchasing recommendations for stock Health, Safety & Environment Behave in a manner that doesn’t compromise on safety and assist other team members to do the same. Contribute to improving safety in the area. Contribute to maintaining a high standard of 5S and housekeeping. Comply with all OH&S requirements, policies, and procedures and display a high level of safety awareness and focus.  General Continually seek cost reductions and continuous improvement opportunities. Work in a consultative manner with other staff and encourage and facilitate teamwork. Display a high level of personal integrity and business ethics and comply with the Company's Values Statement (which may be varied from time to time). Provide a high level of service to both internal and external customers. Protect Company assets. Follow Company Policies and directions.  

To be the contact person for customers engaging with the company for any issues, feedback and support. Can suggest information about product and service with the intention of ensuring customer gets highest level of satisfaction upon engagement. What you will do: 1. Manage incoming calls and at times make outgoing calls as well 2. Manage online inventory, publish inventory and update inventory on time via confirmation with golf club 3. Convinces potential customers by answering product and service questions 4. Identify and assess customers’ needs to achieve satisfaction 5. Resolve customer complaints via phone, email, mail or social media 6. Build sustainable relationships and trust with customer through open and interactive communication 7. Provide regular report to the management team on customer issues and feedback 8. Ability to work individually and in a team environment What you will need: 1. Ability to remain professional and courteous with customers always 2. Excellent verbal and written communication skills 3. Good at problem analysis and problem-solving 4. Ability to multi-task, prioritize, and manage time effectively

-To provide professional advice to clients and create financial stability and security -Proactively manage and create long term customer relationship with customers by providing high standard of services -To build your own career in financial planning, we provide you an excellent platform to allow you to become your own boss in financial business

Job Scope - Plan and review resources - Analyze improvement plan - Participate in continously improvement - Work with Team Leader to assist on handling customer queries

- To support relevant teams in achieving business goals. - Source data / leads by using databases and other marketing strategies - Identification of issues that may affect sales, production or delivery of services, and creation of solutions to promptly address problems. - Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes - Work directly with Marketing Manager to plan and execute marketing strategies

Pekerja DOBI / LAUNDRY WORKER diperlukan dgn SEGERA!! * FULL TIME / Sepenuh Masa * GAJI RM1200 *  Tugas - mencuci, mengering, melipat, menggosok baju & menjaga kedai  * Memerlukan seorang yg amanah & rajin  *  Umur 21 Tahun keatas  * Perempuan  * Tempat - Taman Damai Utama 2. Bandar Kinrara (bersebelahan dgn DOMINOS PIZZA & 99 speedmart)

JOB VACANCY POSITION - SALES COORDINATOR LOCATION - SUNGAI RASAH, KLANG SALARY - RM 1800-2000 Responsibilities: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other departments to meet customers’ needs (issue order advice, etc.) Coordinate and follow up order status with other departments May also be required to produce reports Requirements: Candidates must have at least a SPM / Diploma / Bachelor’s Degree or equivalent. At least 2 years experience in the related field. Must have excellent communication skills, especially in English INTERESTED CANDIDATES, KINDLY EMAIL YOUR RESUME TO agensi.sue@gmail.com Regards, Agensi Pekerjaan NS Shue Sdn Bhd.

SURFLOFT Sdn Bhd is a marketing & design service company in Kelana Square (PJ) and Rawang. Join us to learn the exciting and fun of Sales & Marketing (FB / IG). Sales Coordinator (Sales Admin) 1. Answer new inquiry by call / WhatsApp / email / FB / IG 2. Provide quotation and follow-up 3. Meeting customers (at our office) 4. Follow-up with customer order till complete 5. Follow-up with existing customers Working Hours: Mon - Fri (9am - 6pm) Web:  https://surfloft.com/

- Guide clients based on their business inquiry - Assist manager in handling clients and provide information to them - Providing operation direction and communicate with clients about the company product - managing daily operations on recruitment and existing services - Providing training to the subordinate and arranging training to new employees - Educating the employees before attending clients