Partnership & Support Executive

Employed by Koha Digital Holding Sdn. Bhd., supporting the Koha Islamic business.

Job Responsibilities

• Maintain and coordinate relationships with business partners, agents and customers.
• Handle enquiries and provide support via WhatsApp, email and telephone.
• Assist with partner and customer onboarding, registration and documentation.
• Follow up on pending enquiries and coordinate with internal teams to resolve issues.
• Maintain records and prepare basic operational reports.
• Perform other duties as assigned by management.

What We Offer

• Friendly and supportive working environment.
• Learning and career development opportunities.
• Exposure to the WealthTech and estate planning industry.

Details

• Employment type: Full-time
• Location: Petaling Jaya, Selangor

• Diploma or Bachelor's Degree in Business, Marketing, Law, Psychology, Computing or a related field.
• Fresh graduates and mid-career candidates (aged 40 and above) are welcome to apply.
• Good communication and interpersonal skills, with experience in people-facing roles such as sales, marketing, entrepreneurship or customer support.
• Able to support partners in English and Bahasa Melayu; Mandarin is a bonus.
• Proficient in Microsoft Office.
• Organised, responsible, proactive and detail-oriented.
• Able to work independently and as part of a team.

Unit 6-09-01, VSQ PJ Center, Jalan Utara, PJS 52, 46200 Petaling Jaya, Selangor