42 Hospitality-Hotel jobs

BASIC FUNCTION The Chef De Partie is required to run a particular section of the kitchen with the assistance of junior cooks. Working as a chef de partie you will have a hand-on role and your key responsibilities will include; the preparation, cooking and presentation of a range of dished, assisted by the junior cook. The Chef De Partie is responsible for the operating under the Executive Chef and Sous Chef to ensure the efficient set up and operation of the kitchen assigned to. Departmental Organization . Interact with other department to help operation proceed smoothly. Frequently communicate the status of all food production to supervisor. Train cook in basic and special culinary techniques whenever time allows it. To develop and train subordinates to a standard whereby junior staff can run his corner during his absence. Ensure that junior cook and trainees received the right training and optimum guidance. Supervise staff and accomplish goals on a timely basis. Strive to study management subject in preparation for future advancement. Act in the Sous Chef’s absence and take charge of the kitchen when directed to do so. Maintain positive guest relations. To try, at all times, to keep and maintain a good working relationship among the employee within and out of the department.   Quality Control. Make sure all food is stored and all areas are cleaned to the hotel standard. Ensure that all dishes are correctly garnished, the correct portion and size, presented on the prescribe serving dish in a prescribe manner. To reduce wastage to a minimum by adhering to dish specifications to the hotel standard. Ensure that all foods are prepared to the highest standard for taste and food safety. Strictly follows all recipe, method and instructions from his supervisors.

Responsibilities   -  Greet customers, present menus, and explain daily specials to customers -  Answer questions related to menu items and make recommendations -  Take food and beverage orders from customers -  Relay food and beverage orders to the kitchen staff -  Prepare drinks and food garnishes -  Carry trays of food or drinks from the kitchen to the dining tables -  Remove dirty dishes and glasses and clean tables after customers finish meals -  Prepare itemized checks and hand them to customers and sometimes take payment -  Clean and set up dining areas, refill condiments, roll silverware, and stock service areas

Responsibilities - Front desk telephone answering - Handle room booking via phone, internet and walk - in. - Check in & check out room guest. - Department coordination ensuring room guest comfort - Guest relations - Cashiering - Night auditor.

SUMMARY The bottom line is that and your teams have to maximize all room sales opportunities to ensure the hotel operates to the highest occupancy levels, with no compromise on yield. It’s varied role, so alongside bedrooms you’ll also be selling and marketing weddings, conferences, meetings and seasonal events.   RESPONSIBILITIES: Implementing a proactive room sales strategy Developing both new and existing customers In larger groups, maintaining key accounts with national and international companies Promoting the brand Staying on top of rate management and yield

At least SPM holder  Required language: Bahasa Malaysia/Chinese 

Responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.    

Under the general direction of the Front Office Manager, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interact with guests and members of the community.   Coordinates with all departments in the hotel Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.                

Supports Executive Housekeeper to supervise for the day-to-day operations in Housekeeping Department. Responsible for the efficient and orderly management of cleaning, Responsible for the hotel linen and check its movement and its distribution to room attendants. Check the VIP and OOO (out-of-order) rooms. Provide the front office with a list of rooms ready for allotment to guests. Constantly maintains a high level of cleanliness and hygiene throughout the floors, public areas and linen room. Carry out regular reviews and inspections to ensure the guest rooms, public areas and linen room are well maintained and meets the requirements. Record keeping, keep inventory of all housekeeping supplies and check it regularly and maintain stock inventories Arrangement of training for staff. Ensure all staff understand and adhere the policies and procedures. Able to perform to the highest possible standards and professionalism at all times. Responsible for preparation of staff duty roster.

Providing Training and service support for current base of customers. Sales Activity.

To register and build good rapport with hotel guests.

To perform maintenance and light repairs. Patch and paint to fill gaps on plaster ceiling, walls, sidewalks and guest rooms etc. Undertake carpenter tasks. Assist on the electrical and plumbing repairs. Proper hand over shift duty at the Engineering office and highlight any outstanding job which is not completed and to follow up accordingly. To carry out effectively the tasks schedule assigned by Chief Engineering / Assistant Maintenance Manager. Ensure understand and adhere the policies and procedures. To ensure the safety are well maintained and meets legal requirements. Any other suitable tasks as and when assigned by Chief Engineering / Assistant Maintenance Manager.

- Assist in all food preparation and help to run the station that he is assigned to efficiently. - Performing simple tasks under close supervision. - Any other duties and responsibilities as and when directed by Management as deemed necessary, relevant and related in the course of work. - Ensure that production is done according to standard recipes at all times. - Pick up the food from the receiving area and store room. - Ensuring that all kitchen equipment works and is maintained clean all daily basis. - Ensuring the kitchen is always clean and safe.

Responsibilities:   To make Outbound calls to prospective customers and taking reservation for hotel Deliver and educate the prospective customers on the benefits of our product/services Convince prospective customers to obtain our products/services & turn into potential referrals Manage and increase the database Work with the team to achieve the daily KPI’s Prepare the forecast sales and actual reports

Ensuring good knowledge about menu, sets and any other special food & beverage promotions. Taking orders and making sure that all the other orders are being served on time and are in order. Thorough knowledge of the preparation, recipes and prices. Ability in setting up table with appropriate mise-en-place and cutleries. Portraying professional image and to maintain friendly attitude in serving guests. Knowledge of operating Micros-Fidelio database system Handling minor complaints of guest and redirecting to senior. Ensuring all guests are well taken care off. Ensuring the cleanliness of the whole outlets To be responsible for all payments made in the station and to check before surrendering them to Cashiers. To foster healthy team work in ensuring smooth operations. To perform any other as assigned from time to time.

Manage, organize and ensure the smooth running of your section of the kitchen. To maintain a good working relationship with all colleagues and other departments. To report daily to the Chef de Cuisine / Sous Chef and cooperate with other members of the Kitchen Team. To prepare daily mis en place, according to work lists or verbal instructions given by the Chef de Cuisine / Sous Chef. Follow verbal instructions given by the Chef de Cuisine / Sous Chef at all times. Ensures that all acquired items are ready to go, well before service. Takes a professional interest in constantly maintaining a high standard of food preparation by checking food for taste, temperature and visual appeal. Ensures all dishes are uniform in content, taste, presentation and established portion sizes are adhered to. Ensures that goods and food items are stored in the correct manner, which prevents contamination and minimizes food spoilage. To maintain an organized, clean and hygienic work area. To ensure that fridges, storage and working areas are cleaned and maintained, ensuring that chemicals are used according to manufacturer’s instructions and with minimum wastage. Leaves the work area clean and organized; then hands over to incoming shift workers. Reports any equipment malfunctioning and problems to the Sous Chef. Makes every attempt to prevent any damage, breakage, theft or loss of Resort property. Assist in reducing the overall food cost within given guidelines as well as other kitchen related expenses by controlling requisitions and maintaining adequate stock levels. Makes suggestions to the Executive Chef and Chef de Cuisine concerning improvement’s which lead to a higher guest satisfaction and overall departmental profit. Reports to the Chef de Cuisine for correct disciplinary action to be taken against staff, to professionally maintain a high level of staff moral and discipline. Informs and consults the Chef de Cuisine of any problems, discrepancies and happenings with the kitchen operation. To order items from the stores or production rooms and double check the requisitions, must do a physical check of the kitchen stock. All requisitions must be filled out the day before issuing; must be signed by the Chef de Cuisine. To report for duty punctually, wearing the correct uniform, nametag and neat grooming. Be fully conversant with health & safety, fire & emergency procedures. Maintain a high standard of personal hygiene, dress, uniform and body language. Be polite and professional in any situation where the image of the Resort is represented. To use and store kitchen equipment according to departmental procedure and/or manufacturer’s instructions, and in a manner which ensures minimum breakage and loss. To attend all scheduled training, even if this falls outside of regular working hours.

Contact number : 0321104444 (Watsapp) We are looking for a person who is well suited for a front desk officer at a hotel. The person should have a pleasant personality. We want someone enthusiastic and attentive. It is a full-time Kuala Lumpur based job. Responsibilities: Keep a complete record of bookings (online and offline) Assist guests Manage the booking system All admin work Requirements: Should know how to operate computer Should be able to speak English, Chinese or malay Should at least have a diploma or a high school degree Should be friendly and good in communicating Past hotel front desk officer experience is a plus point.

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, fax or through online travel agents.  Creates and maintains reservation records - usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications. Additional duties may include preparing the list of expected arrivals for the front office, assisting in pre-registration activities when appropriate and processing advance reservation deposits.

Business Development Officer: Male/Female Prior experience in Business Development at service sector or consumer industry Well acquainted with service sector customers in Kuala Lumpur Ability to Generat business, & challenging to complete Target Fluency in English, Bahasa Malaysia and Chinese. Preferable : One or two years of marketing experience in pest control and facility management services

Payable must match invoices and delivery orders to corresponding Hotel Purchase Order. Resolve creditor’s enquiries or other discrepancies thought the issue of Credit Notes. Review payment for utility bills, services tax, rental, GST and other recurring invoices. Review cheques request, prepare cheque or bank drafts for payment of outstanding accounts (and fund transfer when necessary) on a time basis. Ensure all payment vouchers are proper approved before being submitted for authorized signatories. Prepare analysis of accounts. Prepare bank reconciliations. Ensure all cheque are kept secured at all times. Produce monthly reports. Ensure Accounts Payable closing in a timely manner.

Handle calls, do general secretarial duties to immediate boss, minutes recording for Management meetings, coordination of travel arrangements and accommodation, liaising with Government bodies for permits and licensing

Responsible to perform full set monthly payroll and to meet deadlines for employee salary payout and payroll statutory declaration payments. Responsible to administrative support and technical assistance in the delivery of human resources services to employees and managers. Assist the Human Resources Manager to handle recruitment process. Information to be documented and filed in proper way to be able to access when required by the authorized person. Assist the Human Resources Manager to coordinate the quarterly events & sports activities for the employees. Ensure all staff understand and adhere the policies and procedures. Able to perform to the highest possible standards and professionalism at all times. Able to maintain confidentiality on sensitive issues and all HR related matters To perform other duties as assigned

Serve food and beverage to guests according to standards set. Handles guest inquiries in a courteous and efficient manner. Provides courteous and professional service at all times. Checks constantly on guest satisfaction, maintains the best possible guest relations, able to anticipate guests’ needs and ensures the fulfillment of all guest expectations. Maintains neatness and cleanliness at assigned station, back area and dining area throughout the day. Maintains a good working relationship with your own colleagues and all other department.

Checks all arrivals of the day and to ensure VVIP / VIP / Special Attention rooms have been allocated accordingly. Checks thoroughly VVIP / VIP / Special Attention rooms to ensure that the room is in good condition and in accordance with the Hotel’s standards. Is thoroughly aware of room facilities and can clearly explain to guest when in the room. Is thoroughly aware of all standard reservation procedures including correct forms to use and checks and responds to e-mails daily. Is well versed with the Hotel’s P&P’s & Rooms SOPs & MQS’s. Informs the Guest Service Manager of any unusual activity in the Hotel. Reports on daily, monthly activities and happenings as part of the management report.

Handles all guest requests efficiently, friendly and with a smile at all times. Checks guests into the Hotel in accordance with the procedures laid down in the Front Office Standard of Performance. Is fully conversant in all aspects of the city to help answer all guests inquiries and to handle it efficiently and courteously. Ensures that all message, parcels, telexes and faxes are delivered as per the Hotel’s policy. Attends to Hotel guests for registration, inquiries, key handling, messages and all related matters. Answers the telephone promptly and clearly in a courteous and friendly manner.

Is the Officer-In charge of each shift of the Control Room Operation and reports to the Safety & Security Officer on duty. Supervises and assists Security Guards for any job-related duties assigned. Develops and maintains a visitor identification control program. Administers a lock and key control. Directs and controls traffic at parking lots of porch area / public area / facilities. Assists Security Guards during checking of staff at the Staff Entrance during each ending shift. Completes an Incident Report of any case reported during the shift. Responsible of the opening and closing of ALL doors in the entire Hotel as scheduled. Conducts rounds inside and outside buildings observing for prowlers, fires, or other danger of loss or damage to property and prepares associate reports.

- To support the Maintenance/ Engineering supervisor to administer the maintenance/engineering operations in the normal day to day conduct of the business according to the standard operating procedures. - To do preventive maintenance of guest rooms, public areas and hotel property on weekly, monthly, quarterly basis and timely and proper action to ensure that maintenance standards are met. - Performs all tasks according to established controls and systems. - Perform all duties in compliance with fire prevention and fighting procedures. - Interacts daily with the Front Office Supervisor and Executive Housekeeper to ensure room availability. - Make sure be checked undue delay and proper investigations are performed to determined the cause. - To ensure maximum protection and security to life and person of the hotel's guests and employees and that their properties are safeguarded against loss/damage and fire extinguisher to ensure that all are in good working condition and to report to the higher authority (preferably General Manager) on any item or equipment that is faulty. - Perform any assignments as delegated by the Chief Engineer as competently as possible and fulfilling special duties which may be assigned by Management from time to time.

- Responsible in looking after the guests during their whole stay, handling guest requests, performing check-in and check-out procedure - Understand guest' needs and preferences and provide the necessary assistance to ensure the highest level of guest satisfaction - Any other duties and responsibilities as and when directed by the management as deemed necessary, relevant and related in the course of work - To make and confirm reservations - Work closely with Housekeeping and Maintenance Department to ensure that the rooms' statuses are updated and ready for sales - Answer inquiries pertaining hotel services, registration of guests and shopping, dining entertainment and travel directions - Arrange tours, taxis or restaurant reservation for guest - Record guest comments or complaints, referring guests to Duty Managers when necessary

- To maintain high standards of cleanliness and presentation in all rooms, back of the house and customer areas. - Create and work daily job list, arrival and departure list. - Keep up to date with the current promotions and hotel pricing, to provide information to guests while maximizing to bedroom bedrooms sales opportunities. - Report any maintenance issues immediately to the Assistant Housekeeper including all furniture, fittings and equipment. - To perform daily routine job as and when directed by the Management as deemed necessary, relevant and related in the course of work.

- Responsible for handling telephone inquiries and accountable for all operations in relation to the Switchboard and guest message delivery whilst duty. - Responsible for accepting reservations and the subsequent input in the computer system and must work closely with all Front Office and Sales & Marketing personnel, and in particular, Sales & Marketing, providing lead advice and constant "feedback" concerning both inquiries and firm reservations. - Responsible for ensuring that each new travel agent utilizing the hotel must have all relevant information recorded on a New Travel Agent Master Form and passed to Finance Department or Reservation Manager to approval. - Responsible for ensuring that all reservation filing and correspondence is carried out daily. Filing must be strictly monitored and files in a way which ensures that all information is quickly on hand and easily located by all staff within the Front Office. - Ensure that through constant liaison with the Sales & Marketing personnel that all clients on corporate rates with the Hotel or Accor are identified and that the relevant statistical information can be generated. - To ensure that all telephone inquiries are provided with concise information concerning the services and facilities provided by the hotel.

Achieving stretched targets in result-focused environment.  Preparing pre-sales proposals for prospective clients. Identifying potential customers and new business opportunities.  Making inspiring sales presentations by creating a dream.  Handling objections and resolving member / customer conflicts.  Building and maintaining strong client relationship and high level of customer service.  Being update on new products and services. 

Perform daily cleaning of guest rooms, storage areas and public areas as assigned Ensure regular housekeeping activities Maintain cleanliness, neatness and organization of the housekeeping linen room and utility room Ensure that the guest rooms, corridors & service areas are well maintained. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Manage front desk operations including handling of arrival guest , check in (registration) and departures for check out (cashiering) of all guests Carry our daily front desk operations working location at Damansara uptown

Provide excellent customer service. Effective, and timely processing of all reservations. Manage, control and monitor rooms inventory. Coordinate with Sales Team on group reservation and confirmation. Accurate and timely update of information into the reservation system.

Front desk receptionist. Check in and check out guest. 

Handling Customer Services Attend customer request Attend calls Check in & check out

Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments. Assign duties , inspect work , and investigate complaints regarding  housekeeping service and equipment and take corrective action.

Join Hotel Grand Continental Kuala Lumpur internship trainning.

Able to perform the complete range of spa treatments in to the highest possible standards and professionalism at all times. Must maintain a neat, healthy appearance and be physically fit. Constantly maintains a high level of cleanliness and hygiene throughout the Spa. Perform full assessment of guest requirements and suitability of treatments and products offered. Undertake reception duties and as cashier and work as a team. Any other ad hoc tasks as and when assigned by Spa Manager.

To generate new sales opportunities and analyze account profitability and work with sales representative in determining sales techniques, advertising and market penetration. Develop and execute sales and marketing plans to achieve sales volume and financial targets. To provide formal and informal training in key areas such as prospecting, cold calling, selling skills, product knowledge and proposal writing. Directly responsible for Market areas allocated/designated according industries/territories in all aspects of group rooms, including blocking of sleeping rooms and function space, contract negotiation, finalizing all details, menu planning, as well as servicing the group once they in house. To schedules and coordinates pre-facilitate efficient purchasing, planning and employee scheduling. Schedules and coordinates pre- convention meetings for all assigned groups. Responsible to plan, develop and execute sales strategies tailored to potential clients and keep inform on competitive services and pricing. Able to perform to the highest possible standards and professionalism at all times. Ensure all staff understand and adhere the policies and procedures.

To register and build good rapport with hotel guests

Work on behalf of one of the largest hotel groups in the world 5 Star Hotels membership packages Full Training and Support provided Uncapped Commission, weekly pay Supportive team Not required to work on Sunday or night shift

CHEFF -Manage Kitchen boys and help assistant operation manager to manage the kitchen -Updated the stock left and assign the task to kitchen boys to do stock take -Can come up with a new recipe -willing to learn   BAR Knows how to use coffee machine good in doing coffee attractive person willing to learn