AK STAR SDN BHD
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1. To check the arrival file which require special requests like baby cot, extra bed,
fruit basket etc. …..
2. To register and assign rooms to guest according to individual needs to achieve guest satisfaction.
3. To know categories, position, capacity, furnishing and price of every room in the hotel.
4. To know procedures for blocking reservations, tour groups and their respective
check - in procedure.
5. To handle mails, facsimile and messages for the hotel guests, recording all delivery of the messages or parcels in a log book.
6. To inform housekeeping on the checked-out rooms.
7. Preparation of the welcome cards, breakfast vouchers and etc….
8. To be able to handle all “Travel Agent’s Voucher” and be able to...