FOOD & BEVERAGE MANAGER

ABOUT THE ROLE

The Straits Medini is a next-generation premium senior-living resort delivering world-class hospitality, wellness, and personalised care. We are seeking an experienced Food & Beverage Manager to lead all F&B operations and curate exceptional dining experiences for our residents, guests, and their families.

This is a leadership role for someone who thrives in a service-focused environment, enjoys meaningful work, and can inspire a team to deliver excellence every day.

KEY RESPONSIBILITIES

1. F&B Operations Leadership

• Oversee daily operations across all dining outlets, including restaurant, café, lounge, pantry services, and in-room dining.
• Uphold high service, hygiene, and presentation standards in line with luxury hospitality and HACCP requirements.
• Lead, train, schedule, and mentor the F&B team to ensure consistent service excellence.
• Work closely with the Executive Chef on menu planning, menu engineering, food quality, and innovation.

2. Senior Dining & Dietary Management

• Develop and manage senior-friendly menus (e.g., soft diets, diabetic-friendly, low-sodium, allergen-aware).
• Coordinate with wellness, nutritionists, and healthcare partners on dietary restrictions and personalised meal plans.
• Ensure a safe, comfortable dining environment suitable for elderly residents.
• Train staff on senior-care hospitality, dining assistance, and hydration needs.

3. Kitchen & Service Coordination

• Bridge communication between kitchen and service teams to ensure efficient workflow.
• Monitor stock levels, procurement needs, and food cost controls.
• Support kitchen hygiene audits, equipment upkeep, and operational readiness.

4. Cross-Department Collaboration

• Work with Front Office on reservations, VIP arrivals, and guest preferences.
• Partner with Housekeeping on linen flow, cleanliness, and room service standards.
• Support Wellness & Lifestyle with F&B requirements for activities, events, and health programs.

5. Administration & Compliance

• Manage departmental budgeting, forecasting, cost control, and inventory reporting.
• Conduct daily briefings, monthly reporting, and staff performance reviews.
• Uphold SOPs, service protocols, emergency readiness, and regulatory compliance.
• Lead initiatives to drive revenue, enhance guest satisfaction, and improve operational efficiency.

WHAT WE’RE LOOKING FOR

Skills & Qualities

• Warm, outgoing, and service-driven with strong interpersonal skills.
• Excellent leadership, communication, and team development abilities.
• Calm, adaptable, and confident in a fast-paced, guest-centric environment.
• Strong attention to detail with a passion for food, beverage, and guest experience.
• Able to collaborate effectively across multiple departments.

Qualifications & Experience

• Diploma or higher in Hospitality Management or equivalent hands-on experience.
• Minimum 8 years of F&B operations experience, including at least 2 years in a managerial role.
• Strong knowledge of F&B best practices, hygiene regulations, and food safety.
• Pre-opening experience is an advantage.
• Proficiency in English required.

KEY PERFORMANCE INDICATORS

• Service quality and consistency across all outlets
• Resident and guest satisfaction scores
• Cost control, revenue performance, and waste management
• Hygiene audit results and food safety compliance
• Team training, development, and retention
• Cross-department service coordination

WHY JOIN US?

• Be part of a pioneering premium senior-living resort in Southeast Asia
• Lead a meaningful hospitality experience that prioritises wellbeing and personalised care
• Work in a collaborative, supportive, and purpose-driven environment
• Opportunities for professional growth in a fast-expanding organisation