Registry,Manager

The Registry Manager is responsible for overseeing all student and academic

records management, ensuring compliance with institutional policies,

government regulations, and accreditation requirements. This role manages

the student lifecycle from admission to graduation, provides leadership to the

registry team, and supports the delivery of excellent academic administration

services.

1. Academic Records & Data Management

• Oversee accurate and up-to-date student records, including admissions, enrolment, attendance, assessment, progression, graduation, and withdrawals.
• Oversee data integrity and compliance with legal requirements (e.g., GDPMOE/MQA) and accreditation standards.
• Oversee the management of the CampusOne and ensure timely updates.

2. Student Lifecycle Administration

• Oversee student registration, enrolment verification, and issuance of academic transcripts, certificates, and letters.
• Manage processes for student pass/visa applications (for international students).
• Coordinate student withdrawals, transfers, deferrals, and completion procedures.

3. Data Reporting & Analytics

• Lead the collection, organisation, and analysis of student and academic data to support institutional decision-making.
• Generate accurate and timely reports for senior management, Ministry of Higher Education, accreditation bodies, and other regulatory authorities.
• Analyze registration data to inform administrative decision-making and policy formulation, leveraging statistical insights for strategic planning.

4. Leadership, People Management & Performance

• Lead, mentor, and manage the registry team, setting clear performance expectations and KPIs.
• Promote a high-performance culture through continuous professional development, coaching, and feedback.
• Manage staffing levels, recruitment, and succession planning for the registry department.

5. Regulatory Compliance & Governance

• Ensure all registry operations comply with Ministry of Higher Education, accreditation, and immigration regulations.
• Oversee the preparation and submission of statutory and institutional reports through e-IPTS.
• Establish internal controls and audit processes to safeguard compliance.

• Communication – able to effectively communicate in a professional, 
  diplomatic, empathetic, and tactful manner using preferred method and level 
  as applicable to the job.
• Team Orientation & Interpersonal – highly motivated team player with ability 
  to develop and maintain collaborative relationships with all levels within and 
  external to the organization.
• Organization & Time Management – able to plan, schedule, organize, and 
  follow up on tasks related to the job to achieve goals within or ahead of 
  established time frames.
• Customer Service - as the first point of contact for many customers, so it’s 
  important to be friendly, helpful and able to answer questions, direct 
  customers to the right office or person and help customers find the 
  information they need.
• Computer Literacy - proficient level of knowledge of Microsoft Office and/or 
  relevant position software programs.