3 customer service jobs found in Kuala Lumpur

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Kuala Lumpur customer service RM40,000 - RM75,000
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Nov 21, 2025
Full time
Senior Customer Service Executive (Mandarin/Cantonese Speaker)
RM3,500 - RM4,500 monthly
ENVO BPO Services Sdn Bhd ENVO BPO Services Sdn Bhd, Level 2, Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, 46050 Petaling Jaya, Selangor
Team & Operations Management Lead and manage the daily operations of the assigned campaign. Ensure all KPIs set by Management are consistently met or exceeded. Assign tasks, set deadlines, and monitor progress. Plan and organize shift schedules for team members. Maintain adequate daily headcount and notify superiors if staffing is below required levels. Performance & Quality Control Monitor and review agent performance, including call evaluations. Motivate and coach agents to achieve targets, identifying training needs for underperformers. Recognize and reward high performance. Handle complaints, issues, and escalations promptly and professionally. Administrative & Communication Duties Communicate updates on products, services, procedures, and guidelines to the team. Report system issues (telephony/CRM systems) within 20 minutes to superiors and campaign representatives. Conduct interviews for agent positions when...
Dec 08, 2025
Full time
Restaurant Hostess
RM2,800 - RM3,500 monthly
Elite Claw Sdn Bhd Ministry Of Crab Kuala Lumpur, TUAH 1895, Jalan Hang Tuah, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join the team at Ministry of Crab Kuala Lumpur , one of Asia’s most iconic dining destinations! We are looking for a warm, professional, and service-driven  Guest Relations Executive / Hostess  to be the face of our restaurant. Key Responsibilities : Welcome and seat guests with professionalism and warmth Manage reservations and table allocations to ensure smooth flow Represent the Ministry of Crab brand with pride and consistency Handle guest feedback and escalate concerns when necessary Maintain a pristine host station and guest-facing areas Accurately record guest reservations, preferences, and special requests Support daily reporting and assist the Restaurant Manager with admin tasks
Dec 09, 2025
Full time
Management Trainee
RM2,500 - RM4,000 monthly
Popomama Sdn Bhd PopoMama (Malaysia), Jalan 21/12, Sea Park, Petaling Jaya, Selangor, Malaysia
Management Trainee Are you a recent graduate with a desire to grow your career in a dynamic, mission-driven company? PopoMama is looking for enthusiastic and ambitious individuals to join us as Management Trainee.   What You’ll Experience Gain multi-faceted exposure to various aspects of our business, including Sales, Marketing, Management, Business Operations, and more. This rotational program is designed to provide you with a well-rounded experience and the skills needed to excel in a leadership role within PopoMama. ·       Sales: Learn how to drive sales growth, build strong customer relationships, and understand market dynamics ·       Marketing: Get hands-on experience in crafting and executing marketing campaigns across multiple channels, from digital to in-store, that resonate with our target audience ·       Management: Work closely with our leadership team to understand...