5 customer service jobs found in Petaling Jaya

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Petaling Jaya customer service RM40,000 - RM75,000
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Feb 24, 2026
Full time
Customer Service Executive
RM2,300 - RM3,500 monthly
ENVO BPO Services Sdn Bhd BLOCK D-2-36, 8 AVENUE BUSINESS CENTRE, JALAN SUNGAI JERNEH 8/1, 46050 PETALING JAYA, SELANGOR
Job Description Respond to customer inquiries within the agreed response time Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution Accurately record and escalate customers' feedback and bugs to relevant departments Perform room reservations (complimentary) at various hotel properties Perform booking cancellation Perform booking amendment (check-in, check out date/room type /hotel) Conduct campaign registration ( event / draw/ tournament)
Feb 24, 2026
Full time
Senior Customer Service Executive (Mandarin/Cantonese Speaker)
RM3,500 - RM4,500 monthly
ENVO BPO Services Sdn Bhd ENVO BPO Services Sdn Bhd, Level 2, Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, 46050 Petaling Jaya, Selangor
Team & Operations Management Lead and manage the daily operations of the assigned campaign. Ensure all KPIs set by Management are consistently met or exceeded. Assign tasks, set deadlines, and monitor progress. Plan and organize shift schedules for team members. Maintain adequate daily headcount and notify superiors if staffing is below required levels. Performance & Quality Control Monitor and review agent performance, including call evaluations. Motivate and coach agents to achieve targets, identifying training needs for underperformers. Recognize and reward high performance. Handle complaints, issues, and escalations promptly and professionally. Administrative & Communication Duties Communicate updates on products, services, procedures, and guidelines to the team. Report system issues (telephony/CRM systems) within 20 minutes to superiors and campaign representatives. Conduct interviews for agent...
Feb 24, 2026
Full time
Ecommerce Executive
RM3,000 - RM4,500 monthly
PPMM Global Sdn. Bhd. dataran prima, Jalan PJU 1/39, Dataran Prima, Petaling Jaya, Selangor, Malaysia
Manage the online store on a day-to-day basis Involve in e-commerce business development, formulate strategies and manage all online sales and marketing related matters Attend to customers’ inquiries and provide good customer service Prepare sales report Other tasks as assigned by superior
Feb 24, 2026
Full time
Sales Executive
RM2,000 - RM3,500 monthly
PPMM Global Sdn. Bhd. No 31-3 Block C2 Jalan PJU 1/39, Dataran Prima, Petaling Jaya, Selangor, Malaysia
Sales Executive (New Channels & Corporate Partnerships)   Role Overview   This role focuses on opening new accounts and developing new revenue channels for PopoMama, with a strong emphasis on:   Corporate gifting & workplace wellness programs B2B partnerships and non-traditional channels aligned with women’s health You will own the end-to-end sales cycle, from prospecting and pitching to closing and account growth.     Responsibilities Open new corporate accounts (corporate gifting, workplace wellness, ESG & IWD initiatives) Develop new channels (florists, confinement centres, wellness & sports partners) Pitch PopoMama’s women’s health solutions to HR, People & business leaders Build partnerships that lead to repeat and long-term business   Why Join Us Purpose-driven brand with real impact in...
Feb 24, 2026
Full time
Full Time - Sales Assistant
RM2,800 - RM3,500 monthly
Linexcom Sdn Bhd Jalan PJS 1/27, Taman Petaling Utama, Petaling Jaya, Selangor, Malaysia
We are seeking a detail-oriented and proactive IT Sales Admin to join our dynamic sales team. The IT Sales Admin will support the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth operations within the department. The ideal candidate will possess excellent organizational skills and the ability to communicate effectively in both English and Malay (Optional: Chinese). Key Responsibilities: Sales Support: Assist the sales team with administrative tasks such as preparing sales documents, proposals, and quotations. Maintain and update customer records, sales reports, and databases. Coordination and Communication: Coordinate meetings, appointments, and travel arrangements for the sales team. Communicate with clients to schedule appointments and follow up on sales inquiries. Order Processing: Process sales orders, track shipments, and ensure timely delivery of products. Handle customer...