1) Training Administration
· Prepare quotations for training courses.
· Develop and maintain training materials including guidebooks, course outlines, and email templates for public training programs.
· Assist in finalizing and confirming participant listings for training sessions
2) Customer & Document Management
· Send HRD-related documents to customers in a timely manner.
· Check and verify received HRD documents for accuracy and completeness.
· Follow up with customers via calls or messages to request outstanding HRD documents.
· Handle incoming calls and provide assistance to customers as required.
3) Claims Support
· Assist the Claims Team in submitting HRD claims.
· Send HRD documents (e.g., JD14 forms and Zoom attendance records) to customers.
· Follow up with customers regarding HRD documents required for claims.
· Check and confirm the return of signed HRD documents.
· Assist in preparing refund documentation.
• Strong organizational and administrative skills.
• Good communication abilities, both verbal and written.
• Attention to detail in handling documents and claims.
• Ability to work collaboratively with internal teams and external customers.
n today’s fast-evolving business landscape across Asia, selecting the right professional services firm remains a crucial decision. Finding a dependable and collaborative consulting partner in Malaysia can be particularly challenging. Backed by extensive experience, deep expertise, and a dedicated team, we have established ourselves as a trusted firm of choice for many companies.
Our presence spans multiple states across Malaysia, supported by a network of affiliate firms throughout the ASEAN region. Looking ahead, our vision for the coming 100 years is to build a brand that is synonymous with high-quality, reliable consulting services across ASEAN—while also nurturing lifelong career opportunities for our ANC family.